HT5312 How can i create a rescue email

How can i create a rescue email

If you remember your answers to your security questions then follow the steps on the HT5312 page that you posted from :
Navigate to appleid.apple.com using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
Once you've finished editing your rescue email address, click the Save button directly below the email field.
If you can't remember your answers then you will need to contact Support in your country to get the questions reset, before you can then do the above for potential future use.
Contacting Apple about account security : http://support.apple.com/kb/HT5699

Similar Messages

  • HT5312 how can i create a rescue mail

    how can i create a rescue mail in order to use it to bypass the secuirity questions

    You won't be able to add a rescue email address to your account until you can answer your questions, if you can't remember their answers then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset follow the instructions on the HT5312 page that you posted from :
    Navigate to appleid.apple.com using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
    Once you've finished editing your rescue email address, click the Save button directly below the email field.

  • HT5312 how can i add a rescue email to my account

    how can i add a rescue email to my app store account i traid hard to find a seloutin becouse i dont know the securty questins answers and there is no rescue emai
    please help me

    You won't be able to add one until you can answer your questions, you will need to contact Apple to get the quesitons reset. See my reply to your duplicate post : https://discussions.apple.com/message/23060043#23060043

  • HT5312 How can I reset my rescue email??

    How can I reset a rescue email address as I forgot my security question answers nd can not access the email the changes are being sent to

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT5312 how can i change my rescue email?

    How can iI change my rescue email? My original apple id email is no longer valid and I would like to change my apple id to what is currently my rescue email. I have a secondary email that I can change to my rescue email. However, because I could not designate my primary email as my apple id, my current secondary email is my apple id. Please help.

    Sign in to manage apple ID
    Go to "Password and security"
    ---> at this point you may be able to change your rescue email address
    ---> you may need to answer security questions and THEN be able to
    Alt strategy -- 
    This is what I actually did when I needed to change my rescue email. However, it is clear that the above strategies would now work for me.
    I needed to change my rescue email b/c I wanted that email to be my primary email/appleID.  The rescue email and primary cannot be the same for some reason. When I needed to do it, I forgot the answer to one of my security questions so was forced to click "Send reset security info email to •••••@***.com." This sent an email to my rescue email address -- so if you cannot access your rescue, this alt strategy will not work.
    When I clicked the link sent, something went wrong and aple could not bring me to that page. However, when I looked back in the browser tab where I was managing my AppleID, the page/environment for "Password and security" changed. All that was there was something to click that said "Reset .....". This brought me to a page to change all 'password and security' related issues including my rescue email address.
    Summary of Alt:
    Sign in to manage apple ID
    Go to "Password and security"
    click "Send reset security info email to •••••@***.com."
    --> may have to go to rescue email address and follow instructions there and it may work
    --> could be you only have to renew the 'password and settings' page to see new option to click "Reset...."
    --------> This latter step was available to me after clicking link in rescue email

  • HT5312 HOW CAN I RESET MY RESCUE EMAIL ADDRESS??

    HOW CAN I RESET MY RESCUE EMAIL ADDRESS??

    If you know the answers to your security questions then the steps half-way down the page that you posted from should let you reset edit it.
    If you can't remember your answers then you won't be able to edit your rescue email address, and you will need to contact iTunes Support or Apple to get the questions reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset you can then use those steps on the page that you posted from to edit/add a rescue email address for potential future use, or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • HT5312 how can i change my rescue email address?

    I have forgotten my security questions for my apple id. i was wondering how can i change the rescue email address and change my security answers?

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • HT5312 How can I add a rescue email? I forget my security questions and need to add another email to reset them. I did not add a rescue email  when I originally signed up.

    I do not recall ever answering the security questions therefore I do not know them and iTunes will not let me purchase music through my iPhone. How do I reset the security questions? I do not have a rescue email set up to do so. How can I add that?

    You can't now and need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    The time to create a rescue email address is when you set up the security questions, not after forgetting their answers.
    (90478)

  • HT5312 How can I add a rescue email address

    How do I add a rescue email address. Have been in passwords and security but not getting the
    option to add a rescue email,

    Welcome to the Apple Community.
    You need to answer your security questions to add a rescue address, if you don't know these.
    If you don't know these you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • How can You create a rescue email if you already have an Apple ID/account?

    I didn't think about it, thought I didn't need it, but now I know. I forgot my security answers, and I keep getting locked. I need a way to create a rescue account if I already have an Apple ID/account. I won't click on any links unless it directs me to the exact location on creating a rescue email while you already have an Apple ID/account. I went through enough threads, links and everything, I've tried every single way to answer, but still keep getting locked out. Please help me, I need it.

    There is no way to create a rescue email address without correctly answering two of the questions. You need to ask Apple to reset them; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
    (95996)

  • How can I creat a rescue email?

    I forgot my answers the securty questions

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    It isn't possible to create a rescue email without correctly answering the questions.
    (87835)

  • HT5312 How can i change my Rescue Email Address? Someone Used My Account & Changed Everything.

    Someone was using my account and changed my security question's answers and changed my rescue email address. What can i do to change everything back to the way it was?

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT5312 How can I get a rescue email sent?

    I am trying to access my answers to my security questions by trying to send a rescue email. However, the option to send one is not available. What do I do to access my answers??

    You will only have the reset link if you have a rescue email address on your account, if you don't have one (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

  • HT5312 How can i acces my rescue email which i do not have already?

    Guys i bought i tunes card and then when i try to buy i can not coz i forgot the security answer and i do not have a rescue e-mail
    and the link its not showing there so please provide me a solution.
    thanks,

    Go back to the article you asked this question from and use the link to contact the iTunes Store staff in the 'Additional Information' section. If you don't already have a valid rescue email address, you can't reset the questions yourself, and nobody on these boards can reset them for you.
    Setting up a rescue email address requires correctly answering two of the questions.
    (93428)

  • HT5312 how can you get a rescue email sent .

    cant seem to find link to send rescue email HELP!!!!

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95705)

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