HT5312 How can I do if I forget my answer in my security question?

When I buy product in App Store, it requires me to answer the questions first but I have forgotten my answers. So please help me to sold this problems. Thanks
Send to: [email protected]

Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can reset the questions.
(90531)

Similar Messages

How can i make purchases on iTunes after answering all my security questions wrong

How can i make purchases on my account after answering all of my security questions wrong? Its locked and i can not unlock it.

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

How can I unlock my identity if the answers to my security questions isn't right

I Cannot purchase anything on my iPad it says my identity is locked when I answer my security questions it says my answers doesn't match

If the battery is dead it can' the tracked with the Find My iPhone process. There is no way to find except the old fashion way: search everywhere for it.

HT5312 I forget my answer of two security questions, there is a typo error in rescue email address. How to resolve this so that I can use my Apple ID for online shopping?

I forget my answer of two security questions, there is a typo error in rescue email address. How to resolve this so that I can use my Apple ID for online shopping?

You won't be able to change your rescue email address until you can answer your questions, you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to correct your rescue email address for potential future use

HT5312 I forget the answers to my security question! How can I change them?

I forget the answers to my security questions, how can I change them?

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(104712)

I'm trying to purchase an app, but I forget the answers to the security questions they asked me. How do I change these questions?

I'm trying to purchase an app, but I forget the answers to the security questions they asked me. How do I change these questions?

Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(86582)

HT1689 i forget the answers of my security question, what can I do?

i forget the answers of my security question, what can I do?

Did you put a emergency email attached to your account? that is a way you can access it.

HT201303 i have forget the answers of my security questions , how to reset them, thank you

i have forget the answers of my security questions , how to reset them, thank you

i have forget the answers of my security questions , how to reset them, thank you
iPhone

I forget the answers to my security questions so i cant buy anything can someone help?

I cant buy anything because i forget my answers to the security questions can someone help me fix this?

1) Apple ID: All about Apple ID security questions
If necessary
2) See Here. Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
3) Or Email Here > Apple Support iTunes Store Contact

HT5577 Hi, I can access my account, i have my username and password . But I forget my answer of the security question. And I lost the reset email. Any other way I can reset the reset email? I still have my redeemed gift card money in there.

Hi, I can access my account, i have my username and password . But I forget my answer of the security question. And I lost the reset email. Any other way I can reset the reset email? I still have my redeemed gift card money in there.

You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(93082)

I whant to reset my security questions nut it dosnt apear send to my rescue email how can i do it ?, i whant to reset my security questions nut it dosnt apear send to my rescue email how can i do it ?

i whant to reset my security questions nut it dosnt apear send to my rescue email how can i do it ?, i whant to reset my security questions nut it dosnt apear send to my rescue email how can i do it ?

If you don't have a rescue email address (you won't be able to add one until you can answer your questions), or you aren't receiving the reset email to that account (and you've checked the spam folder on it as well as the inbox), then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699

HT204266 I forget the answer to the security question, how to find the answer?

Dear all, I forget the answer to the security question, how to find the answer? Thanks

1. See my User Tip for some help: Some Solutions for Resetting
    Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for
        support and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane

Forget the answer for the security question

I forget the answer for the security question & i need to change the question but i don't know how i can do that .. so i need a help in this problem ??

The Three Best Alternatives for Security Questions and Rescue Mail
    1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'. Please be patient waiting for the return
          phone call. It will come in time depending on how heavily the servers are being hit.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

HT1920 What do I do if I forget the answers to my security questions?

What do I do if I forget the answers to my security questions and can't purchase items from the iTumes store on my laptop?

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105212)

I forget the answers to my security questions. What do I do plz help

I really need help. I forget the answers to my security questions plz help me I can't purchase anything :( what do I do

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
(96735)

HT5312 How can I do if I forget my answer in my security question?

Similar Messages

Maybe you are looking for