HT5312 how can i reset my security question i dont have a an optional rescue email adress

how can i reset my security question i dont have a an optional rescue email adress

You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87718)

Similar Messages

  • HT5312 How do I reset my security questions?  I did not provide a rescue email...

    I cannot access my iTunes account because I forgot the answers to my security question. I don't have a rescue email

    You won't be able to add a rescue email address until you can answer your questions, you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT4990 how can you reset your security questions if you have forgot them

    How can you reset your security questions if you have forgot them.?

    You may find solutions if you look under More Like This at the right of this page. If not, this forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store and hence not the best place to get assistance with this problem. You'll be most likely to get additional help with this issue if you ask in the general iTunes forums where this question has been asked and answered in a number of other threads.
    Regards.
    Message was edited by: varjak paw

  • HT5312 How can I reset my security questions if I don't have a rescue email address

    How can I reset my security questions if I don't have a rescue email address. Because i just put an itunes card on my account but can't use it because I dont know my security questions. Please help

    Try the ExpressLane: https://expresslane.apple.com and then iTunes, iTunes Store, Password and Security Questions and then you have choices to communicate.

  • HT5312 How can I reset my security question and I cannot create a new account because I have £18 on the account that I can't remember the security questions to

    How can I reset my security question and I cannot create a new account because I have £18 on the account that I can't remember the security questions to

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get the questions reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use, or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • HT5312 How can I reset my security questions on my iPhone 4

    How can reset my security questions on my iPhone. 4 someone please help?

    1)  Apple ID: All about Apple ID security questions
    If necessary
    2)  See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    3)  Or Email Here  >  Apple  Support  iTunes Store  Contact

  • HT5312 how can you reset your security question answers?

    Help i cant download any apps or music now. i forgot my answers cause i made this account long time ago.

    1. See my User Tip for some help: Some Solutions for Resetting
        Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for
            support and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • HT5312 How can I reset my security questions? I don't remember them.

    I need help. I do not remember my security questions. I used for my appleID. I cannot download any apps without having to put in the security questions (that I don't remember) please please help.

    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • HT5312 HOw can I reset my Security Questions?

    ITunes Store doesn't let me buy any app, because they ask my security questions and I  don't remember the answers.

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (101483)

  • How can I reset my security questions if i have forgotten them

    How do I reset questions

    Call Apple to help reset your Security Question.
    http://support.apple.com/kb/HT5699

  • HT5312 I can't reset my security questions? I have tried in "Manage your account" but the option of "forgot your answer " is not there. help me please.

    I have tried to reset my security questions going to "manage your account " but the options"forgot you answer is not there. I can not buy any thing and I have credit in my account.
    HELP ME PLEASE

    You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
    (85502)

  • HT5312 how can i reset my security questions!?! i have tried for months and it will not work!!!!!

    ughhh!

    The reset link will only show if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 How do i reset my security questions if i have no rescue email?

    I made an account a while ago and now I'm trying to buy apps and I forgot my security answers and I don't have a rescue email. How do I reset my questions or change my answers? Please help! Thank you.

    The reset link only shows if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

  • HT5312 How do I reset my security questions as I have forgotten them?

    I am using my iPhone to purchase a song and I have forgotten my security questions is there a way to reset them without a recovery e-mail?

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (87602)

  • How do I reset my security questions when I don't know my rescue email?

    I went to get rid of my credit card information on my account in favor of using gift cards, when I was asked my security questions. This had never happened before but i answered to the best of my abilties and the answers came up as wrong. Below I was asked if I wanted to have the answers or reset instructs sent to my email, but the email with only the first letter showing didnt match the only email I have ever had. How do I get onto my account?

    See Here.  Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact

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