HT5312 How can I retrieve my security question answer ?

I need help

Read the HT5312 page that you posted from, it has instructions for how to reset them i.e. if you have a rescue email address on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

Similar Messages

  • How can I retrieve my security question answers?

    I recently acquired an iPhone 5 for Christmas and had an apple ID previously on an iPod 4. I entered my account into my iPhone 5 after signing out of my iD on my iPod 4. Whenever I try to download an app it tells me there is extra verification required and it asks me for my security question answers and I don't remember them. How can I retrieve my security questions?

    contact apple and if they can verify your account then they can reset them

  • HT5312 How to I retrieve my security question answers

    How to retrieve my security question answers

    well if you dont remember them, you can always call apple care so that they can  help you reset them after verifying your ownership of the account

  • HT5312 how can you reset your security question answers?

    Help i cant download any apps or music now. i forgot my answers cause i made this account long time ago.

    1. See my User Tip for some help: Some Solutions for Resetting
        Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for
            support and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • TS2446 How can I retrieve my security question answers?

    What can I do to recover the answers I gave a few years ago?

    contact apple and if they can verify your account then they can reset them

  • HT201303 How can I reset my security questions answers??

    How can I reset my security questions answers??
    As I can't remember that I had answer those questions earlier

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT5570 How can I reset my security questions answer?

    How can I reset my security questions answers if I forget them?

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • How can I change my security questions' answers?

    How can I change my security questions' answers?

    Apple Care in your country can assist you in resetting the questions.

  • How can i find my security question answer i dont have rescue email

    How can i find my security question answer i dont have rescue email

    Alternatives to Reset Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Start here to find your country, and how you can contact Apple:
             Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Support in your country and ask to speak to Account Security.
              Customer Service: Contacting Apple for support.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 How can I reset my security questions if I don't have a rescue email address

    How can I reset my security questions if I don't have a rescue email address. Because i just put an itunes card on my account but can't use it because I dont know my security questions. Please help

    Try the ExpressLane: https://expresslane.apple.com and then iTunes, iTunes Store, Password and Security Questions and then you have choices to communicate.

  • HT5312 how can i reset my security question i dont have a an optional rescue email adress

    how can i reset my security question i dont have a an optional rescue email adress

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (87718)

  • HT5312 How can I reset my security question and I cannot create a new account because I have £18 on the account that I can't remember the security questions to

    How can I reset my security question and I cannot create a new account because I have £18 on the account that I can't remember the security questions to

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get the questions reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use, or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • HT5312 How can I rest my security questions??

    Please help I'm in trouble,, how can I rest my security questions?? I forget my answers,, I enter 50$ dollars on my account and I was very happy then I was purchased a music,, they say "please... Security questions" and I feel too bad please help!! I well be so glad if you helped me,,..

    The Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT5312 How do I recover my security question answers?

    Please help I can't remember my security question answers and I don't know how to recover them.. Please help!

    Go back to the article you asked this question from and use the link to contact the iTunes Store staff in the 'Additional Information' section. If you don't already have a valid rescue email address, you can't reset the questions yourself, and nobody on these boards can reset them for you.
    Setting up a rescue email address requires correctly answering two of the questions.
    (93359)

  • HT201303 I can't remember my security question answers, and my rescue email is no longer valid.  How can I change my security question answers?

    Help I can't remember my security question answers, and my rescue email on your records is no longer a valid email as I no longer work at that organisation.  How can I reset my security questions or reset my rescue email?

    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
    or
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    or           
    Apple ID: Contacting Apple for help with Apple ID account security
    3 - Use your rescue email address if you set one up
    Rescue email address and how to reset Apple ID security questions
    For general  information see:
    Apple ID: All about Apple ID security questions

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