HT5312 how can i unlock the apple questions code?

I forgot my Apple ID security answer

You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
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Similar Messages

  • HT201363 Hi dear sir/Madam  i have my apple id & its password but i forgot the answers of the security questions and i have no rescue email pls help me how can i reset the security questions?

    Hi dear sir/Madam  i have my apple id & its password but i forgot the answers of the security questions and i have no rescue email pls help me how can i reset the security questions? as i have some credit in my account i can not creat a new apple id.

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105243)

  • How can be reset the security questions in apple account if it been disable

    How can be reset the security questions in apple account if it been disable

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • How can I remove the Apple ID authorization only on one computer and authorize another in his place?

    how can I remove the Apple ID authorization only on one computer and authorize another in his place?

    De-authorize the computer in question.
    Then authorize the new computer.
    Or de-authorize all computers and authorize only the ones that actually exist.

  • How can I change the Apple ID associated with my iCloud account? I changed it in my itunes but the old id is still hijacking my icloud!

    how can I change the Apple ID associated with my iCloud account? I changed it in my itunes but the old id is still hijacking my icloud!

    Hello pscorning1,
    I apologize, I'm a bit unclear on the exact nature of your question. If you have already changed the information associated with your current Apple ID (*not* created an entirely new Apple ID), you may find the following article about updating the various Apple ID services helpful:
    What to do after you change your Apple ID email address or password - Apple Support
    Sincerely,
    - Brenden

  • My phone was run over. It still works but the screen is smashed and I cannot unlock the phone from find my iphone. How can I unlock the phone so I can save my photos?  It was not backed up in iCloud. I

    My phone was run over. It still works enough to see some of the screen but not the number pad. I cannot unlock the phone because I activated find my iphone. How can I unlock the phone so I can save my photos? Is there a way to unlock it from find my iphone. It was not backed up in iCloud. When I plug it into my computer, the computer tells me that I have to unlock it first. Help?

    No I haven't synced my iPhone with the computer I'm currently using. The computer that I normally sync my iPhone with is being repaired.
    I read a nearly identical question to mine (in which you answered) and I found my the answer. Thanks!
    Now I have a few more questions: If I mail my broken iPhone to Asurion, will I be able to get my data off of my iPhone once Asurion has it? And what will happen to my old iPhone and the data on it if I activate my replacement iPhone? Will my broken iPhone just become de-activated and will the data be erased or lost or something? Could I still sync it (with the computer ir originally synced with) and back up the data?
    Thanks.

  • HT201303 how can i change the security question's answers??

    how can i change the security question's answers??
    i forgot the answers what should i do ??

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    If all else fails:
    Go to: Apple Express Lane;
    Under Product Categories choose iTunes;
    Then choose iTunes Store;
    Then choose Account Management;
    Press Continue;
    Now choose iTunes Store Security and answer the bullet questions, then click Continue;
    Sign in with your Apple ID and press Continue;
    Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
    Click Send.
    You should get a response within 24 hours by email.

  • How can I change the security question because I forget the answers ?

    How can I change the security question because I forget the answers ?

    Security questions:
    https://discussions.apple.com/docs/DOC-4551
    http://support.apple.com/kb/HT5312

  • I got a Iphone 4S internet like free(UNLOCK) but is not... This Iphone is lock with Orange (SPAIN) How can I unlock the Iphone now¿?

    I got a Iphone 4S internet like free(UNLOCK) but is not... This Iphone is lock with Orange (SPAIN) How can I unlock the Iphone now¿?

    "Ok, but Whats happen if the carrier said that I need the first contract personal information.."
    Then you need the first contract personal information.
    " I Know that all the companys have to unlock de phone... ¿?¿?"
    Not true.
    "Apple could help me then¿?¿? unlocking the Iphone beacuse Apple always have the last word...
    No.  Apple has no part in the decision ot lock or unlock at all.  Lock/unlock is 100% the decision of the carrier.  Apple has nothing to do with this decision.

  • I use find my iphone but by mistake I locked it so how can I unlock the phone

    I use find my iphone but by mistake I locked it so how can I unlock the phone.

    If it has been Disabled after entering the wrong passcode - http://support.apple.com/kb/HT1212.
    Unfortunately, you must restore it in iTunes on your computer.   There is no way to retrieve a forgotten pass lock code.
    You will need to Restore your device from the same computer that you most recently synced to. See - http://support.apple.com/kb/HT1414.
    If it has been Disabled after entering the wrong passcode - http://support.apple.com/kb/HT1212.

  • How can I unlock the iPhone 3G?

    Sorry, But i Have a question for you, my iPhone is unlocked but it says that if I update iOS, the iPhone will be lose the unlock. In this Case how can i unlock the phone?

    Only the carrier to which the phone is originally locked can unlock the phone.

  • How can I unlock the security so I cane play a song on my Sonos system?

    I have a Sonos system that doesn’t play secret iTunes songs.
    How can I unlock the security from the iTunes songs, so I cane play a song on my Sonos system?

    Welcome to the Apple Community.
    You might try a forced shutdown to begin with, hold down the top and home buttons together until the device shuts down, then restart it.
    If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again.
    Being able to back up to the cloud can be very useful, especially if you don't have access to a computer or have infrequent access to one, however unless you specifically need to use iCloud for back up, you will find backing up to iTunes significantly more convenient and possibly more reliable.

  • How can i unlock the passcode for classic ipod

    how can i unlock the passcode for the classic ipod

    funeneah if it is urgent to do so reset it by pressing and holding menu and center key for 5-10 secounds till apple logo appeares.....................it is soft reset it can fix it:)

  • How can I reset the apple Id security passwords?

    How can I reset the apple Id security passwords?

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • How can I unlock the screen after a shock lighter?

    how can I unlock the screen after a shock lighter?

    What is a shock lighter? I don't understand what you are asking? If you are saying the the slide to unlock isn't working, try rebooting your iPad.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up

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