HT5312 How can sign in to account if i forgot my security questions?

Hi, do I now need to set up a new apple Id?

Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can reset the questions.
(90141)

Similar Messages

  • HT5312 how do i verify my account if i forgot my security questions

    how do i verify my accout if i forgot my security questions

    Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can assist with recovering lost answers.
    (88548)

  • TS3297 How I can access to my account if I forgot my security answers?

    How I can access to my account if I forgot my security answers?

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (107664)

  • HT5622 How can I correct my rescue email address for my security questions. This email address is currently showing a typo.

    How can I correct my rescue email address for my security questions (when I am logged in with my Apple ID)?. This email address is currently showing a typo.

    You won't be able to change your rescue email address until you can answer your questions, if you don't know the password for that email account and you can't get it reset then you will need to contact Support in the country where you and your iTunes account to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • How can I buy a song but always asked the security questions and you don't remember them what should I do

    How can I buy a song but always asked the security questions and you don't remember them what should I do

    Write down your security questions.......
    Here is what you should do if you do not remember the answers to your Apple ID security questions:
    Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
    If you are confident you can't remember them, try one of the following:
    If you have three security questions and a rescue email addresssign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers. 
    If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
    If you have one security question, but don't remember your Apple ID passwordcontact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
    Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
    Cheers,
              Alec

  • I can't downloamd Things just because I forgot the security questions and I I'm putting the security questions the wrong answers and they blocked me how can I unblock it

    I can't downloamd Things just because I forgot the security questions and I I'm putting the security questions the wrong answers and they blocked me how can I unblock it

    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
    or
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    or           
    Apple ID: Contacting Apple for help with Apple ID account security
    3 - Use your rescue email address if you set one up
    Rescue email address and how to reset Apple ID security questions
    For general  information see:
    Apple ID: All about Apple ID security questions

  • How do i get my account unlocked and get new security questions

    how do i get my account unlocked and get new security questions?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (100996)

  • HT5312 What can I do if i have forgotten answers on security questions?

    Hi everyone, I have forgot answers on the security questions! Can I change them
    ? How?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (99883)

  • HT201363 How do i put a rescue email on my account  if i forgot my security  questions? -.-

    PLEASE HELP! I made this account like 3+ years ago i forgot my security questions tried almost everything, but
    i don't have a rescue email is there any way i can put one in my account without making a new one?! D: i already put money
    on this account & cant spend it..

    Hey there Lylahbear25,
    It sounds like you cannot access your account to use in the iTunes Store because you cannot reset your security questions. Take a look at this info from the following article:
    If you forgot the answers to your Apple ID security questions
    Contact Apple Support in either of these circumstances:
    You don't see the link to send a reset email, which means you don't have a rescue address.
    You see the link to send a reset email, but you don't have access to email at the rescue address.
    A temporary support PIN isn't usually required, but Apple may ask you to generate a PIN if your identity needs to be verified.
    Thank you for using Apple Support Communities.
    Cheers,
    Sterling

  • HT5312 I can not recive apple's emai to restor my security questions

    I can not recive apple's emai to restor my security questions

    Have you checked your SPAM folder ?
    Masah93 wrote:
    I can not recive apple's emai to restor my security questions
    Note:
    You can only set up and/or change a Rescue Email BEFORE you forget the questions/answers.
    More Info >  Apple ID: All about Apple ID security questions
    If necessary...
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact

  • HT5312 I can't get a rescue email to reset my security questions. I clicked the link but there's no massages in my inbox alternate email. Help please :(

    I can't get a rescue email to reset my security questions. I clicked the link but there's no massages in my inbox alternate email. Help please :(

    You are checking your rescue email account - an alternate/secondary email address is a different setting/address on an iTunes account. If it's not in the spam nor inbox then you could try requesting it again, or contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699

  • How do I get back into iTunes. Forgot my security question..

    Nees help ! Forgot my security question..

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (110686)

  • HT5312 how can i delete my account?

    i want to start a fresh one so how can i delete it.??

    Hi Sahian,
    You cannot delete an account unfortunately:
    http://store.apple.com/uk/help/your_account#deleteappleid

  • How can i retrieve my apple id account if i forgot the security questions?

    I forgot all my security questions so how i can i activate my apple id account once more?also how can i retrieve them?

    You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
    (96312)

  • How can I verify my account if I forgot my answers to the security questions and the email the answers are supposed to be sent to is no longer in use?

    I have tried to buy some songs from iTunes but it says I must verify my account. I don't remember my answers to the security questions. There's an email I registered in case this happened but the password for that email was lost. So now I can't but any new songs.

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (100276)

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