HT5312 How do I change my original email address which is no longer active?
I cannot access any i apps since my original email is no longer active, how do I update my email address?
Changing the email address you use for your Apple ID -
http://support.apple.com/kb/HT5621
Similar Messages
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Hi How do i change my rescue email address if i no longer have access to it and forgot my security answers?
You won't be able to change the address until you can answer 2 of your questions - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to update your rescue email address for potential future use -
HT5312 how can i change my rescue email address?
I have forgotten my security questions for my apple id. i was wondering how can i change the rescue email address and change my security answers?
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
"done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
should be asked to verify your security code for the credit /debit card and NOT the
security questions.
d. At this time you can remove the card by going back in to edit the payment info and
selecting "none" as the card type then saving the changes by selecting "done". You
should now be able to use your iTunes store credit without answering the security
questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends! -
How do I change the original email address that was used to set up iCloud
I have just noticed that the email under system preferences for iCloud is an old one that does not exist anymore. How do I change this? Can you also tell me if I delete this account - will it affect what I have stored on the computer e.g. what is in my photos etc? I am a real novice when it comes to computers - so excuse my ignorance :-)
Thanks for any assistance.You can change the (non-Apple) email address which forms your Apple ID to another one at http://appleid.apple.com. If you are going to do this you should follow this procedure to avoid problems:
Firstly, if you have 'Find My iPhone/iPad/iMac' enabled on any of your devices, turn it off.
Create a new email address, for example at Yahoo or Gmail, or anywhere convenient (or you can use an existing address as long as it has never been associated with an Apple ID).
Go to http://appleid.apple.com and click 'Manage your Apple ID'. Sign in with the current ID.
Where it says 'Apple ID and primary email address' and gives your current ID email address, click 'edit'.
Enter your new address and click 'Save changes'.
Now you will need to go to each of your devices and sign out in System Preferences (or Settings)>iCloud - 'Sign out' on a Mac, 'Delete this account' on an iOS device (this will not delete the account from the server).
Then sign back in with your new ID. Your iCloud data will disappear from your devices when you sign out, but reappear when you sign back in (give it time).
I re-iterate: before you start, turn off 'Find My Mac' (or whatever) or you will need the services of Support. -
HT5312 How can i change my Rescue Email Address? Someone Used My Account & Changed Everything.
Someone was using my account and changed my security question's answers and changed my rescue email address. What can i do to change everything back to the way it was?
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
How can i change my verification email address
i used a foney email address but i didn't know it would have me verify it so how can i change the verification email address to send to a active email address. And i tried making a yahoo account for the foney email i used but yahoo says that email is not valid so any other ideas. please reply back really need help
You should be able to log into the account via the 'manage your apple id' button on http://appleid.apple.com and put a proper primary email address on the account ; or you can do it by logging into the account via the Store > View Account menu option on your computer's iTunes.
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i have updated my iphone 5s to iOS8 but it has my old icloud account, how can i change the icloud email address as i can not get passed this page??
I do not know the log in details and no longer have that icloud email address !!
please help :-(That's Activation Lock. You will need to remember the Apple ID and password you used to set up the phone.
If you can't remember them, you can go to iforgot.apple.com to try to recover the information.
If you are the original owner of the phone & have proof of purchase, you can try calling Apple to see if they can assist also.
~Lyssa -
I am trying to change my primary address for it has been compromised. The email address I am trying to change it to is my "rescue" email address. How do I change my primary email address to my rescue email address? can I delete my rescue email address so I can use it as my primary?
You will have to delete your rescue email address first, then go back and change your primary.
Source: http://support.apple.com/kb/ht5312
You can edit or delete your rescue email address at My Apple ID. To edit your rescue email address:
Navigate to My Apple ID using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so. -
Change of original email address
Hi
20'th of June I wrote a letter to support about changing the original email address to the new one.
I registered my skype account near seven years ago and that email was my working email.
I quitted that job - so i need to change my email address to restore password.
I still have ability to send from that address but cannot receive letters on it.
ISSUE ID: AC002-LX-000
I have been asked to proove the address by sending the email from it to support - and i had done that on the 25'th of June.
And i still have no any answer from that time - even i sent two emails with asking of my problem progress from that time.
Trying to restore password still is answering that my new email is not registered in system - howewer i can find myself using the new address.
Email i have received from support at 20'th of June:
Thank you for contacting Skype Customer Service.We understand your concerns regarding not being able to receive Skype e-mails onyour old registered e-mail address.Kindly be informed that, as you have kindly mentioned, you will need to contactus from your registered e-mail address to confirm that you are the account owner and then we can change the e-mail for you to [email protected] just to check, using another Skype account, can you please try to use the search/add contacts option to see if your account will be shown if you enter the new email address in the seach box? If that account has not been used for quite a while, it might have been tagged as inactive by Skype (not sure though, I hope a mod, superuser or a staff will confirm or deny this possibility). If this would be the case, i think this would be another concern that you may need to bring to the attention of the customer support dept.
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
| skypefordummies.blogspot.com | -
How do I change my iCloud email address as I made a spelling mistake when setting it up?
How do I change my iCloud email address as I made a small spelling mistake when creating my new iCloud email address originally?
When a user creates an icloud account, they use an Apple ID, like [email protected] to define it. If this use of an ID is what you mean, then NO you can't change it without creating a new ID and thus new account.
But if all you want to do is have a different email address associated with the account, then that you can do by defining an alias email address. Using a computer's browser, log into icloud.com and go to the Mail page. In the upper right there's a cog wheel, click that and then choose preferences, then accounts. In the icloud account, you can add a new alias. Note that it must be of the format [email protected] -
My ipod has had a previous owner How do I change my ipods email address so that when I try to down load anything it asks for the previous owners password but when I go to my account it says its my email my account but not when I try to download can anyone please help me ????Plus it still has some of the previous owners pictures and videos on it that I want to delete and can't????? Also is there a way to kill the apps that u have used throughout the day the battery doesn't last long at all ??????
- How did you dlete stuff from the iPod? If you have a 1G or 2G iPod and deleted the stuff by going to Settings>Genera.>Reset>Erase aall contents and settings without being connected to a power source, the battery dies before he erase was comleted since it can take hour.
- In any event try the following:
- Connect to a chaging sour for three hours.
- Reset the iPod and then connect to the computer and try to restore va iTunes.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next try placing the iPod in recovery moe and then try to restore. For recovery mode:
iPhone and iPod touch: Unable to update or restore
- Last try DFU made and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
hello guys ...i need any help or suggestions, how can i change my icloud email address?? i typed a w rong name by mistake?? can i change it and retype the correct one? thanks ...your suggestio is higly appreciated.
That's definitely not supposed to happen. You shouldn't have someone else's iCloud email linked to your ID.
You'll have to get iCloud support to sort this one out. The only way to contact them is to start here: http://www.apple.com/support/icloud/. You'll have to provide your iPhone serial number. Unless it's within the 90 day free support window, or you purchased AppleCare, there will be a charge. I suppose you can plead your case when they answer that you shouldn't be charged as you didn't set up this address and it shouldn't have happened with your ID. -
HT204053 how do i change my icloud email address from the one i already have input?
how do i change my icloud email address from the one i already have input?
Hi sparkie,
You cannot change your iCloud email address. It is an @me.com address, and is associated specifically with that iCloud account. If you want a different @me address assigned, you have to delete the current iCloud account and set up a new one.
Here is a link with all the support information for iCloud:
http://www.apple.com/support/icloud/
Hope this helps!
Cheers,
GB -
HOw do I change my rescue email address? I want to change my Apple ID and it's telling me that it can't be the same as my rescue email , even though I have already deleted "alternate email address"
See Kappy's previous write-up.
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities -
i want to switch my user id with my rescue email address, how can i change my rescue email address to something else to free that up?
Hi EllaBella0902,
Welcome to the Support Communities!
The information below may be able to answer your questions about how to change your rescue email address:
Manage your Apple ID primary, rescue, alternate, and notification email addresses
http://support.apple.com/kb/HT5620?viewlocale=en_US
Before you make any changes, you may want to review the information in the Frequently Asked Questions section of this article:
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
This article explains how to update the information in the various services that use the Apple ID if you change it:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796?viewlocale=en_US&locale=en_US
Cheers,
- Judy
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