HT5312 How do I change my questions, when buying on my iPhone?
I forgot my old questions, changed them online, go on my iPhone to buy a game pack, still has old questions
Congratulations on being the next victim of Apple's current SNAFU!
If you don't have a rescue email address set, then you're SoL.
If you do, then reset your info and check in there.
If not, you'll have to contact iTS, and wait for God knows how long for Apple to complete its pending investigation in this SNAFU.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
Similar Messages
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HT5312 how do u change security questions when u cant answer the ones in place
how do u change security questions when you cant answer the ones in place????
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(97019) -
Does anyone know how to change the questions and answers on your security questions?
You need to contact Apple, either through the link in that article or by phoning them.
(77160) -
HT5312 how do i change the questions if i didnt set up a rescue email
how do i change my security questions if i didnt set up a rescue email.
Account Security Team (AST)
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team. -
HT5312 how can I change security questions? I'm 3 hours into trying and frustrated!!
HELP......I cannot change these freaking security questions/answers!! I have no idea who my favorite teacher was or which of my jobs I hated the most!! I'm 3 hours into frustration in the middle of the night and I'm trying to do a bible study!! This is ridicules!!
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551 -
How can I change security question when I don't have a rescue email address
Can anybody help me with this I don't know
The answers and I don't have a rescue address is there anyway Ivan edit this with out starting a new oneSee Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
Or Here > Apple Support iTunes Store Contact -
can anybody help with the question below?
how to reset your secret question, when you have forgot the answer. And how to change the email where the reset confirmation will be send towards?You won't be able to change your rescue email address until you can answer your questions, if you don't have access to your current rescue account then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use steps 1 to 7 half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
I have forgot my security answers but when I've done my apple ID I didn't choose one recuperation email, so how I can change my answers to buy in the apple store?
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(94255) -
HT1918 How can I change security questions I have forgotton answers
I can not remember the answers to the security questions.How may I change the questions? Thanks
The support link that I gave in my first post, http://www.apple.com/support/itunes/contact/ , when I go to that page on Firefox (version 23) on a Mac (running OS X 10.8.5, I get the same on Safari) is (by default it is seeing my location as US) :
And clicking on the blue 'contact iTunes Store support' in the middle of that screen I get :
With the Password & Security Questions giving me : -
Hello my friend
I forgot to answer safety questions in my account
How do I change my questions as well as answersIt has not been removed, it will only show if you have a rescue email address on your account : http://support.apple.com/kb/HT5312
If you don't then you will need to contact Apple : http://support.apple.com/kb/HT5699 -
How do I change icloud email when my apple ID has been updated to new email? When I try to delete icloud account (in settings-icloud-delete account) I have to put in the password for the apple ID of my old email address, which is no longer my apple ID, and it says username or password is invalid (I'm guessing because that is no longer my apple ID).
You will wait for the rest of your life. You need to fix it; no one else will. To turn off "Find my iPhone" and its associated Activation Lock you need the Apple ID and password that were used to turn it on. If you know the Apple ID you can contact Apple Account Security and have them reset the password (after you prove you are the rightful owner of that Apple ID). see: http://support.apple.com/kb/HT5699.
If you don't know the Apple ID the phone is permanently unusable. -
My number 5 key is not working and my password has a number 5 in it. How can I change my password when I'm signed in on another account or as guest user? I need help
- If the "other" account has administrative privileges then just try changing the PW for your account.
- Forgot Mac Password? How to Reset Your Mac Password (with or without CD)
Change the Admin Password with Mac OS X Single User Mode
Reset mac mini admin password: Apple Support Communities
- If the problem is due to a bad KB just get a new KB -
How can i change the effect when i hide the windows?
how can i change the effect when i hide the windows?
System Preferences>Dock>Minimize Using>Select one of the two choices.
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HT1349 how can i reset security question when i dont have rescue email?
how can i reset securty questions when i dont have rescue email?
You'll have to contact Apple to fix. Contact numbers here:
http://support.apple.com/kb/HT5699?viewlocale=en_US -
Someone has hacked my account and changed my security questions. How do I change these questions to my own security questions and answers?
Contact the ExpressLane at: https://expresslane.apple.com then iTunes and iTunes Store and see if they can help. You might also try http://www.apple.com/support/itunes/contact
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