HT5312 how do i change my recover questions i forgot them

hey just wondering how do i change my recover questions because i forgot them and i find it stupid how i have to answer questions like that to purschase something....

The Three Best Alternatives for Security Questions and Rescue Mail
     1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2.  Call Apple Support in your country: Customer Service: Contact Apple support.
     3.  Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

Similar Messages

  • HT5312 How do u reset my security questions I forgot them

    How do u reset my security because I forgot them and all I can do is buy them off the computer and not my iPod touch

    http://support.apple.com/kb/HT5312
    -If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com.  Clicking the link will send the reset to your rescue email address (NOTE:  This is not the same address as your Apple ID email)
    -If there is no link on the page, then you didn't establish a rescue email address.  Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security.  You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
    -If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
    HTH

  • How do I change my security questions I forgot them and I have a rescue email address but it doesn't show the option to send me an email

    I Need help cause I forgot my security questions it's literally driving me nuts!! I got a rescue email and still can't find the option to change my security questions please help!

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • HT5312 How do I change my security questions, when I already have 3 and a account? You only explain things when you make an account, which obviously doesnt help if you already have one.

    How do you change your security questions? Apple has changed everything once again and I HATE IT!!! I never had to use my security questions and now I do. I have the ipod touch 1, obviously it has been forever since I've made them so i dont remember them. They tell me to go to my Apple ID and click security tab to send an email. Well, What the heck do you do when the only way to do that is by remembering the security questions and answers, when that is your problem??? I NEED HELP!!!!

    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use, or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • HT5312 How do i change my security questions if i do not know them amd also do not know my rescue email?

    How do i change my security questions if i do not know them and also do not know my rescue email?

    Contact the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.

  • HT1911 how do you change your security question i forgot mine

    Hello i was wondering how to change the security questions i forgot mine and i have a voucher that i put on my id and now i cant spend the money please help

    Click here and search the article for '2 out of 3' without the quotes; in the case of forgotten answers, this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
    (74902)

  • HT201363 how do i change my security question I forgot the answers

    I know my user name and password but do not know the answers to my security question ,,,,how do I change the security questions
    operating system 10.9.2

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105499)

  • HT201303 How do I change my security question i forgot

    How do I changed the security question because I forgot and it doesn't let me download or buy games

    Welcome to the Apple community.
    You might try to see if you can change your security questions. Start here, change your country if necessary and go tomanage your account > Password and Security.
    I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose.
    If that doesn't help you might try contacting Apple through Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices)

  • HT5312 How do I change my security questions and answers if I forgot the answers?

    I loaded 25 bucks on my iPod on iTunes and wanted to buy myself something from a game with that money but it asked me to answer my security questions. I have two and I don't remember one of them so how do I change the answer with that rescue email or whatever?

    If you have a rescue email address, send the answers to it, wait a few hours, and check its spam filter. If not, use the link to contact the iTunes Store staff in the 'Additional Information' section of that article; if you don't already have a valid rescue email address, only Apple itself can assist with recovering lost answers.
    (88708)

  • HT5312 How can you change your security questions?

    Will someone please tell me how to change my security questions or maybe the answers to my old ones? I cant figure out how to do it & the itunes store wont let me buy anything without knowing them. Please help! Thank you!

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95644)

  • HT5312 how do i change my security questions i never answered them how am i supposed to know them

    apple why cant i change my security questions?
    <Edited by Host>

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contacting Apple for support or
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • How can I change my security questions, all of them not just one

    I'm trying to change my security questions but when i recieve the email with the code I can only change one question and when I try to get into my idapple account they ask me for two questions and I dont have both. What can I do.?

    Hi Louiyi,
    Thanks for visiting Apple Support Communities.
    See this article for information about updating your Apple ID information:
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    All the best,
    Jeremy

  • HT201272 i cannot find how to change your security questions, i forgot them.

    I cannot find how to reset my security questions, i forgot them

    Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
    It isn't possible to create a rescue email address without correctly answering two of the questions. Nobody on these boards can reset them for you.
    (94592)

  • HT1689 How do I get my security questions I forgot them

    I need help trying to recover my security questions could anyone help?

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • HT5312 how can i change my security questions for my apple id

    i cannot remember the answers to my security questions can i change them somewhere

    I don't even remember setting this up for my I PAD

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