HT5312 How do I get a email to reset my security questions

I need to reset my security questions to download a game and I forgot them

The HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

Similar Messages

  • HT5312 I'm not getting an email to reset my security question what do I do ?

    I have forgotten my security question and have clicked on the link to send an email to reset my security questions and I'm on getting the email, what should I do ?

    If it hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (96899)

  • HT5312 How do I get the link to reset my security questions?

    The page for rescue email and security questions is not active. I can see the information but I can't take any actions as the page and the links are not active.

    You can only set up a Rescue Email BEFORE you forget the questions/answers
    Read here  >  Apple ID: All about Apple ID security questions
    If necessary
    1)  See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    2)  Or Email Here  >  Apple  Support  iTunes Store  Contact

  • HT1937 How do I put rescue email to reset my security question password?

    How do I put rescue email to reset my security question password?

    You cannot(without correctly answering two of the questions) and need to ask Apple to reset them; ways of doing so include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (102385)

  • How do I change the email that resets my security questions. I accidentally entered wrong email and my rest info is being sent to someone else.

    How do I change the email that resets my security questions. I accidentally entered wrong email and my rest info is being sent to someone else.

    You should probably contact Apple support.

  • HT5312 The option to send an email to reset your security questions and answers is not available and i have a rescue email already. What to do?

    The option to send an email to reset your security questions and answers is not available and i have a rescue email already. I forgot my security questions. What to do?:/

    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    Note:
    You can only set up and/or change a Rescue Email BEFORE you forget the questions/answers.

  • HT5312 The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.

    The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.

    Apple ID security issues -
    Call Apple Care and ask for the Account Security Team. They can assist you with your issue.

  • How can i change my email to reset my security questions?

    i dont recognize the email its asking me to send to containing my security questions to reset

    You cannot and need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (103807)

  • How do you get the link to reset your security questions?

    I went to manage my apple id and clicked passwords and security but there was no link under the two questions. Now i dont know what to do.... Please help

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    The link will only appear if you have a rescue email address. Creating one requires supplying two of the answers.
    (119543)

  • HT5312 how where do i go to actually reset my security questions or add a rescue email?

    So I have forgotten the answers to my security questions.  Where do I go to add a rescue email in order to reset them?

    You won't be able to add a rescue email address until you can answer your questions, if you don't already have one on your acocunt (you can see if you have one by following the instructions on the HT5312 page that you posted from) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 I'm not getting the email to change my security questions

    So I tried to download an app on my new iPhone 5s, and it told me that i needed my finger print, password, and that I needed to answer 2 security questions. I choose these questions a few years ago, and I honestly forgot the answers to them. So, I went on the Manage Account thing and it said that they could e-mail me a link to change the questions. I hit this about amultiple number of times throughout the course of the day and nothing happened. I did not get any emails regarding to change my security questions. ofcourse, I did double check all of the information, and I went on both e-mail accounts that I have given to Apple. Has this problem ever occurred to anyone esle, and do you know how to fix it?

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (94878)

  • What happens if I don't get the email to reset my security questions? What do I do?

    I forgot the answers to my security questions, and I can't buy anything until I answer them. I hit the "send email" thing, but never got it. I checked my spam folder and it isn't there. What do I do. I can't do anything until those questions are answered! Help!

    The Best Alternatives for Security Questions and Rescue Mail
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contact Apple support.
        c. Rescue email address and how to reset Apple ID security questions.

  • HT5312 how dose i send an email to rest the security question

    i dont remember my security question

    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • HT5312 How do I get this email for the security questions? It's only a copy on the website so I can't send it or fill it out.

    The rescue email on the website is only a copy, so I can't fill it out or send it. What am I supposed to do?

    You've followed the steps half-way down that page :
    Navigate to appleid.apple.com using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    The reset link will only show if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 I dont get an option to reset my security questions and I cant remember the correct answers.  How can I have security questions reset?

    This is actually for my mothers account.  She has tried to use itunes for her new phone but is unable to login.  We want to change her password which I think we can manage but the major problem is she cant remember the answers to her secret questions.  We called apple support who helped to reset her password but we really need to change her questions also.  We dont seem the get the option to change them if we dont know the answers to the existing questions.

    Welcome to the Apple Community.
    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

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