HT5312 how do i reset my apple security questions some one has compromised my account

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You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100625)

Similar Messages

  • HT5312 How can. Reset my apple security questions when trying to answer them

    W does it not give me a option to reset my security questions in the iTunes Store before purchasing a app

    The option to send reset info, as described on the page that you posted from, only show if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support or Apple to get them reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • How do i reset my apple security questions when i cant find there is no reset button on my screen and i tried itunes and iclould

    how do i reset my apple security questions when i cant find there is no reset button on my screen and i tried itunes and iclould

    See Kappy's previous discussion.
    HT5312 How to recover security...: Apple Support Communities

  • How do i reset the apple security questions

    How do I reset the Apple security questions?

    Apple ID Security -
    Telephone Apple Care for your country and ask for the Account Security Team, then request help resetting the questions.
    Or use this link for contact by internet-
    http://www.apple.com/support/appleid/contact/
    Choose Other Apple ID Topics and then Apple ID Account Security

  • HT1491 how can i reset my apple security questions

    how can i reset my apple security questions

    1)  Apple ID: All about Apple ID security questions
    2)  See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security

  • HT5312 How can I reset my email security question?

    How can I reset my email security questions?

    Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can assist with recovering lost answers.
    (89699)

  • HT5312 How can I reset my Apple security ID questions?

    Hi, how can I reset my security Questions?

    Apple ID security issues -
    Call Apple Care and ask for the Account Security Team. They can assist you with your issue.

  • How do i reset my apple security questions?

    i would like to change my answers to my itunes account security questions because i dont remember what i put before and i need to answer them in order to purchase things on my new Iphone, but i dont know how to do this, can anyone help?

    A rescue email address for sending reset info to is not the same thing as an alternate email address, they are different settings/addresses on your account. If you don't have a rescue email address then you won't be able to add one until you can answer 2 of your questions, so you will need to contact iTunes Support or Apple to get the questions reset : https://discussions.apple.com/docs/DOC-4551
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

  • HT5312 How do I change my apple security questions?

    Problem with apple security questions

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 How can I reset the iTunes security questions i forgot

    Ok i want to make a purchase but can't because i need to answer security questions i forgot them. How do I reset them through email because i cannot call so is there a way to reset through email ?

    Hello Chris,
    Welcome to the Apple Support Communities.  I found some information about how to reset your security questions if you have forgotten the answers:
    What should I do if I don't remember the answers to my Apple ID security questions?
    Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
    If you are confident you can't remember them, try one of the following:
    If you have three security questions and a rescue email address
    sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers. 
    If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
    If you have one security question, but don't remember your Apple ID passwordcontact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
    Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
    You can find the full article here:
    Apple ID: All about Apple ID security questions
    http://support.apple.com/kb/HT5665
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • How can i reset my apple security questions

    I need to create new questions because i forgot mine

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (100243)

  • HT5312 How can I reset my Itunes security questions?

    My account is telling me to answer questions that i dont remember answering when i created my account. How can I fix them so I can buy stuff.

    Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can reset the questions.
    (91039)

  • How to reset my Apple Security Questions?

    How to reset my Apple Security Questions?

    Read here:
    http://support.apple.com/kb/ht5312
    If nothing works, either:
    Go here, ask for assistance:
    https://getsupport.apple.com/GetproductgroupList.action
    Or, call AppleCare & ask for "Account Security".

  • HT5312 my name is luis and i can not reset my apple security question i need help

    i can not reset my apple security question

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • How do you reset answers to security questions?

    How do you reset answers to security questions?

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (120720)

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