HT5312 How do I reset my questions? I didn't understand the article

I was trying to purchase an app, and since my phone is new, they asked me verifying questions. The problem is, I answered those
Questions 2 years ago, and I can't remember
What I answered!
Thank you!

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
(96745)

Similar Messages

  • HT5312 How can I reset   Security question of Apple ID

    How can I reset Security Question of Apple ID

    Apple ID Security -
    Telephone Apple Care for your country and ask for the Account Security Team, then request help resetting the questions.

  • HT5312 how do u change security questions when u cant answer the ones in place

    how do u change security questions when you cant answer the ones in place????

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (97019)

  • HT5312 how do i reset security questions if i never made them

    how do i reset my security questions if i never made them

    The HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 How can I reset my questions

    I can't remember my id answers to my questions so how can I reset it

    Click here and request assistance.
    (76332)

  • HT5312 How do you reset security question answers without a rescue email ?

    I recently have been having trouble downloadings songs off Itunes because I don't know my security question answers .
    I don't have a rescue email and so i was wondering if there was a way to reset my answers without a rescue email. ?

    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT5312 How can I reset security questions without a rescue email, or create a rescue email without security questions?

    It seems like a crazy catch 22 system. I don't have a rescue email, and I can't remember the answers to my security questions.

    AndreasKing wrote:
    ... I can't remember the answers to my security questions.
    1)  Apple ID: All about Apple ID security questions
    If necessary...
    2)  See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    3)  Or Email Here  >  Apple  Support  iTunes Store  Contact

  • HT5312 How do i reset my security questions if i have no rescue email?

    I made an account a while ago and now I'm trying to buy apps and I forgot my security answers and I don't have a rescue email. How do I reset my questions or change my answers? Please help! Thank you.

    The reset link only shows if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

  • HT5312 I forget answers to security questions,on the other hand rescue email address that Apple use to send me email is not correst,how I can reset security questions or change rescue email ?

    I forget answers to security question , on the other hand rescue email address that Apple use to send me email is not correct , how I can reset security questions or change and make correction for rescue email address ?
    Please send me answer to [email protected] or [email protected]
    Thank you

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (87669)

  • HT5312 I forget the answers of security questions and i don't have rescue email how can i reset security questions, especially that i don't have a support from apple in my country lebanon to contact with

    I forget the answers of security questions and i don't have rescue email how can i reset security questions, especially that i don't have a support from apple in my country lebanon to contact with

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 How do I reset my security questions if I do not remember the answers?

    Steps to reseting security questions when i cannot remember the answers..

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT5622 how do i reset security questions.....i forgot them

    how do i reset security questions.....i forgot them

    Hey junecno,
    I'd check out the following article, the steps to reset your security questions will be within:
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Take care,
    Delgadoh

  • HT1349 how can i reset security question when i dont have rescue email?

    how can i reset securty questions when i dont have rescue email?

    You'll have to contact Apple to fix. Contact numbers here:
    http://support.apple.com/kb/HT5699?viewlocale=en_US

  • How do I reset security question answers on my account?

    How do I reset security question answers on my account?

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions

  • How can I reset security questions. What is a rescue email.

    How can uI reset security questions. What is a rescue email.?

    Welcome to the Apple Community.
    Start here, and reset your password, you will receive an email with your new password, then go to manage your account > Password and Security and change your security questions.
    If that doesn't help you might try contacting Apple through iTunes Store Support

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