HT5312 How do i reset my rescue e mail so that l can reset my scurtiy questions

How do I reset my rescue e mail

Go to https://appleid.apple.com/ and click on 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of the page that you are taken to. If you have a rescue email address on your account then on the right-hand side of the screen, under the two questions, you should see an option to send security question reset info to it.
If you don't see the reset link then you don't have a rescue email address and you will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699

Similar Messages

  • HT5312 How to set up my rescue email account,so that can reset my security question?

    How to set up my rescue email account,so that can reset my security question? The key is I need change my security question

    You won't be able to add a rescue email address until you can answer 2 of your questions, you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

  • HT5312 How do you send the rescue e-mail?

    I can't remember my security questions. HELP!!!!

    You need to contact Apple, either through the link in that article or by phoning them.
    (78323)

  • HT5312 Please help me.  How do you add a rescue e mail address to your account  ?  The article didn't help.

    I cant change my security questions because I do not have a rescue e mail address.  I can't add the email. What are the steps to do so..

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (87031)

  • HT5622 I forgot my Apple ID password, as well as the security questions answers. Also, I currently can't use any of the rescue e-mails. Is there any other way I can reset my security answers or maybe reset the rescue e-mail?

    I forgot my Apple ID password, as well as the security questions answers. Also, I currently can't use any of the rescue e-mails. Is there any other way I can reset my security answers or maybe reset the rescue e-mail? I called the Apple customer service and it was helpful, except I recieved an e-mail that expired 3 hours later, I can't call them again because I am overseas and it's really expensive to keep on calling international numbers! . Can anyone PLEASE help me?
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    Security questions:
    https://discussions.apple.com/docs/DOC-4551
    http://support.apple.com/kb/HT5312
    This is also useful:
    http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email
    If you don’t know your security questions, phone Apple (using the number listed here:  http://support.apple.com/kb/HE57  ) and ask for the Account Security Team.

  • HT201269 My old windows computer crashed and I had to buy another one.  I rescued my itunes file off of the old one and installed it on the new desktop.  How do I get itunes to recognize it so that I can get all my old music (mostly burned CD's) to be rec

    My old windows computer crashed and I had to buy another one.  I rescued my itunes file off of the old one and installed it on the new desktop.  How do I get itunes to recognize it so that I can get all my old music (mostly burned CD's) to be recognized

    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

  • Hi. Im trying to access my itunes account through my phone and its telling me to answer security questions to verify my account. I cannot remember my passwords for the 2 questions. Is there a place online that i can reset those?

    Hi. Im trying to access my itunes account through my phone and its telling me to answer security questions to verify my account. I cannot remember my passwords for the 2 questions. Is there a place online that i can reset those?

    Hello AndiHouse,
    Thank you for using Apple Support Communities!
    According to this article, Rescue email address and how to reset Apple ID security questions http://support.apple.com/kb/HT5312:
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
    Click the link above, and contact the iTunes Store support team directly for assistance with resetting your security questions.
    All the very best,
    Sterling

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