HT5312 how do u change security questions when u cant answer the ones in place

how do u change security questions when you cant answer the ones in place????

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
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Similar Messages

  • TS2446 How can Ichange my security questions when I have forgotten the answers to the original security questions?

    I wish to make a purchase through itunes but have been blocked because I cannot remember the answers to my security questions. How can I make a purchase and is there a way to reset these security questions when I don't know the answer to the original question? ... well maybe I do but can remember exactly what I answered to these questions

    Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
    (75671)

  • HT4623 How to change security questions when I for got the answers to them

    I for got the answers to my security questions and I like to change them how do I do so

    Read http://support.apple.com/kb/HT5312

  • HT5312 how can I change security questions?  I'm 3 hours into trying and frustrated!!

    HELP......I cannot change these freaking security questions/answers!!  I have no idea who my favorite teacher was or which of my jobs I hated the most!!  I'm 3 hours into frustration in the middle of the night and I'm trying to do a bible study!!  This is ridicules!!

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT1918 How can I change security questions I have forgotton answers

    I can not remember the answers to the security questions.How may I change the questions? Thanks

    The support link that I gave in my first post, http://www.apple.com/support/itunes/contact/ , when I go to that page on Firefox (version 23) on a Mac (running OS X 10.8.5, I get the same on Safari) is (by default it is seeing my location as US) :
    And clicking on the blue 'contact iTunes Store support' in the middle of that screen I get :
    With the Password & Security Questions giving me :

  • HT5318 How to get past security questions when you cannot remember the exact answers needed.?

    How do you get new security questions and remove old security questions and get the system to recognize the new questions?  I have changed the questions but everytime the security questions appear, they are the old ones that I do not remember the exact answers to.

    The Three Best Alternatives for Security Questions and Rescue Mail
         If you do not have success with one, then try another:
            1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
            2.  Call Apple Support in your country: Customer Service: Contact Apple support.
            3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT5312 How do I change my questions, when buying on my iPhone?

    I forgot my old questions, changed them online, go on my iPhone to buy a game pack, still has old questions

          Congratulations on being the next victim of Apple's current SNAFU!      
    If you don't have a rescue email address set, then you're SoL.
    If you do, then reset your info and check in there.
    If not, you'll have to contact iTS, and wait for God knows how long for Apple to complete its pending investigation in this SNAFU.
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • How can I change security question when I don't have a rescue email address

    Can anybody help me with this I don't know
    The answers and I don't have a rescue address is there anyway Ivan edit this with out starting a new one

    See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    Or Here  >  Apple  Support  iTunes Store  Contact

  • HT5312 How to reset apple security questions? I went to the support page to see if there was a way already written down but it wasn't helpful at all. (I don't feel like calling anyone or going to the apple store)

    I seriously don't feel like using contact support and want to know how to send a rescue email.

    From the Firefox help files;<BR><BR>
    Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

  • How to reset your secret question, when you have forgot the answer. And how to change the email where the reset confirmation will be send towards?

    can anybody help with the question below?
    how to reset your secret question, when you have forgot the answer. And how to change the email where the reset confirmation will be send towards?

    You won't be able to change your rescue email address until you can answer your questions, if you don't have access to your current rescue account then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use steps 1 to 7 half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • How do i reset my apple security questions when i cant find there is no reset button on my screen and i tried itunes and iclould

    how do i reset my apple security questions when i cant find there is no reset button on my screen and i tried itunes and iclould

    See Kappy's previous discussion.
    HT5312 How to recover security...: Apple Support Communities

  • How do we change security questions.

    How do we change security questions?

    Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
    It isn't possible to create a rescue email address without correctly answering two of the questions.
    (101070)

  • HT1918 how do i change security questions if i dont remember answers

    how do i change security questions if i dont remember answers

    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • HT1918 how do you change security question answers

    how do you change security question answers, because i do not remember the answers it wont let me purchase anything on my new computer

    Welcome to the Apple Community.
    Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help or you don't have a rescue address, you might try contacting Apple through iTunes Store Support

  • TS1424 how do i reset security questions that have forgotten answers to?

    how do i reset security questions that have forgotten answers to?

    enter to this link " https://appleid.apple.com/ " >> manage your apple ID >> then sign in you'll find in the left password & security
    so when you chice the password & security you'll find
    Forgot your answers ? sent a reset security to email

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