HT5312 How do you rescue a password if your rescue e-mail is no longer in operation and you can't remember your security answers

I have lost the password to my icloud account. I cannot remember my security questions and the alternative rescue email address I gave is no longer in operation - the ISP went bust. What can I do?

Apple ID Security -
Telephone Apple Care for your country and ask for the Account Security Team, then request help resetting the questions, etc.
Or use this link for contact by internet-
http://www.apple.com/support/appleid/contact/
Choose Other Apple ID Topics and then Apple ID Account Security

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HT201303 What to do when you can't remember the security answers

What do you have to do when you forget the security questions answers. Do you have to call apple?

But it appears not with a solution. Rather another loop to jump through. I went through this process to follow up. Here's what I received in the email:
When that page loads, the "Lost or forgotten Apple ID password" option will be selected. Click "Continue".
On the next screen, you will have the option to call Apple Support now or have them call you later about your account.
... you can also speak to an Account Security Advisor by calling our AppleCare technical support team. To find the right phone number for your country, see this article:
Contacting Apple for support and service
http://support.apple.com/kb/HE57
When you call, ask to speak to the Account Security team.
The page referred to is a link for you to follow specific to your case number.

I can't remember my security answers they are asking for and I don't have a rescue email. How do I reset my security questions?

I can't remember my security answers and I don't have rescue email. How do I reset my security questions?

See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us
Call Apple Support in your country: Customer Service: Contacting Apple for support and service

HT5312 My rescue email address no longer exists and I can't remember my security questions. HELP

My rescue email address no longer exists and I can't remember my security questions. HELP

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102981)

My rescue email is no good any more, and I can't remember my security questions to change it. What do I do.

Please help me, my rescue email is no good anymore and I can't remember my security questions to change it.

I am assuming you are referring to your Apple account.
If you cannot regain access by yourself, the best solution is to contact Apple.
I suggest going into an Apple Retailer and requesting a password reset.
Hope it Helps!

Help! Can't remember my security answers and can't seem to find out how to reset

Can't remember my security answers. How do I reset?

Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(76238)

I can't remember my security answers and there isn't a link to send them to my rescue email

I can't remember my security answers and I need them to make my first in-app purchase. The link to send them to my rescue email did not pop up and now I am locked out of my security questions screen for eight hours. What do I do?

The Best Alternatives for Security Questions and Rescue Mail
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contact Apple support.
    c. Rescue email address and how to reset Apple ID security questions.

HT5312 What if you can't remember your rescue email.

What happened if you need to sigh into a account on iTunes and it asked you to give your security questions. I can't remember them and then it tells me to look at my rescue email and I can't remember that so what do I do.

You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
(80644)

TS1702 I resently suffered from a concussion and I can't remember my security questions how do I reset them?

I want to download apps with my iPod but I can't remember my security questions.

Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions

If I can't remember my security answers, how do I reset them

I can't rememeber my security answers. How do you reset them?
How do you take an alternate email address off as well?

You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(107644)

HT5312 My rescue email address is no longer valid and I can't remember my security questions answers. How can I reset my security information

I have money in my Itunes account, but have forgotten the answers to my security questions.
The rescue email address that was linked to my account is no longer valid and I can't access it any more.
How do I re-set my security questions and rescue email so I can purchase itemsvia my iTunes account?
Help?

You will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to update your rescue email address for potential future use.

HT5312 I Dont Have any Rescue email addresses and i can't remember my security questions , can anyone help me to get them back ???

i dont have rescue email and i cant remember my security questions , can anyone help me to get them back ?

You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(86526)

How to add rescue email to existing apple account .. By the way I forgot my security answers !!

Help please !!

You can only set up and/or change a Rescue Email Before you forget the questions/answers.
As you have already Forgotten the Security Questions / Answers...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions

HT5312 What if there is no option to click that says "send reset security information to..." ! And I can't remember my security question and as I've said no option to reset it through my rescue email although I have set it

I need to reset my apple I'd security question, and there is no option that says reset my security question through my rescue email

Click here and request assistance.
(76015)

ICloud is registered to old iTunes account, how can I delete this account off my phone? It won't let me log out or delete icloud and I can't remember my password or security questions. Please help as its driving me nuts!

Hi there Apple Community!
I have a problem with my iCloud - it is registered to my old iTunes account (old work e-mail that doesn't work anymore) and I can't remember my password or security questions, argh.
Can someone help me delete my iCloud from my phone without restoring my phone as its driving me nuts!
Many thanks in advance.

Paulini88!!! wrote:
Hi there Apple Community!
I have a problem with my iCloud - it is registered to my old iTunes account (old work e-mail that doesn't work anymore)
Then update it to new email address. Creating a new AppleID is usually not a good thing as anything on your old account will not be transferred to your new account.
See this -> Change your Apple ID - Apple Support
and I can't remember my password or security questions, argh.
So reset them...
See this -> If you forgot your Apple ID password - Apple Support
Can someone help me delete my iCloud from my phone without restoring my phone as its driving me nuts
Restoring it will not delete it.
You need to turn it off (Settings > iCloud - Delete account then re-enable it with updated AppleID.
This is the ONLY way you can do it.

HT5312 How do you rescue a password if your rescue e-mail is no longer in operation and you can't remember your security answers

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