HT5312 How do you reset security question answers without a rescue email ?

I recently have been having trouble downloadings songs off Itunes because I don't know my security question answers .
I don't have a rescue email and so i was wondering if there was a way to reset my answers without a rescue email. ?

If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

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HT1918 how do you change security question answers

how do you change security question answers, because i do not remember the answers it wont let me purchase anything on my new computer

Welcome to the Apple Community.
Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help or you don't have a rescue address, you might try contacting Apple through iTunes Store Support

How do I reset security question answers on my account?

How do I reset security question answers on my account?

1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for support
        and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions

HT201303 I can't remember my security question answers, and my rescue email is no longer valid. How can I change my security question answers?

Help I can't remember my security question answers, and my rescue email on your records is no longer a valid email as I no longer work at that organisation. How can I reset my security questions or reset my rescue email?

Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions

HT5312 Guys, I have forgotten my security question answers, and the rescue email I placed in with my apple id has been closed down as well (it was a university id, when I graduated, the email service expired). I need help changing my password.

Guys, I have forgotten my security question answers, and the rescue email I placed in with my apple id has been closed down as well (it was a university id, when I graduated, the email service expired). I need help changing my password.

The Three Best Alternatives for Security Questions and Rescue Mail
    1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

I forgot my security question answers and my rescue email address has been deactivated.

As I said in the title, I forgot my security question answers and my rescue email address has been deactivated. Conveniently, you must enter your security questions to change your rescue email. The answers to the security questions are sent to the rescue email, so I am stuck. My only option seems to be to call Apple Support, which is my entire Friday off spent on an aggravating phone call. If anyone can give my an alternative route for fixing my problem, I am all ears.
Please Help.

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

HT5312 How can I reset Security question of Apple ID

How can I reset Security Question of Apple ID

Apple ID Security -
Telephone Apple Care for your country and ask for the Account Security Team, then request help resetting the questions.

HT5312 how can I have security questions' answer?

how can I have security questions' answer?

Check out this post: HELP
It provides three ways to get your security questions. Hope this helps!

HT5312 How can you find the link to get a rescue email?

How can you find the link to get a rescue email?
I am not a regular user - and wonder why????
Been at this for hours, can't remember questions, support sends you to the questions you can't answer or I would have the first time, or a promise of a link which doesn't seem to exist!!
Now locked out!

You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
(80167)

HT5312 how to reset security questions & answer without rescue email?

Please anyone help on this situation where i dnot remember my id security questions Answer.. how to get it reset it .. Also dnot know abt rescue email and how it works... please any one

If you don't already have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you won't be able to use that route to get your answers reset - and you will only be able to add one to your account by answering two of your questions, so you will need to get them reset first, in which case see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

HT5312 how do i reset security questions if i never made them

how do i reset my security questions if i never made them

The HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

TS1424 How do you reset security questions

I've tried doing everything that apple has told me to do and nothing has worked, i need help before I throw my PC out my second story window.

1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for support
        and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions

HT5312 How can I reset security questions without a rescue email, or create a rescue email without security questions?

It seems like a crazy catch 22 system. I don't have a rescue email, and I can't remember the answers to my security questions.

AndreasKing wrote:
... I can't remember the answers to my security questions.
1) Apple ID: All about Apple ID security questions
If necessary...
2) See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
3) Or Email Here > Apple Support iTunes Store Contact

HT5312 the request for resetting security question is sent to an email which is unknown and not belonged to me

I had an apple ID opened by an apple store a year ago. Since then I hadnt purchased any app from app store. Today i was doing it for the first time which I came across two security questions which i hadnt seen so far. I requested a reset but the email the instructions are sent to is one i dont know and doesnt belong to me. I even asked the store about it and they said they either didnt know the email address. Considering that I have my ID and my password, i wish to ask you to kindly unlock my account. I would provide any additional info that might be needed.
Sincerely Yours
AMJ

The reset link will only show if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If you aren't getting the reset link then you don't have a rescue email address, and you won't be able to add one until you can answer 2 of your questions - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

My husbands forgot his security questions answers and his rescue email is no longer in use. Does anyone know how to get round this because he can't download anything.x

My husband been froze out of his Apple I'd account. His rescue email is no longer in use and he's forgot the answers to his security questions.
Anybody know how to get round this?

i think, You have to contact the Hotline to fix this, because You have to authenticate Yourselfe in an unofficial Way like Credit Card Number.

HT5312 How do you reset security question answers without a rescue email ?

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