HT5312 How in the **** do I reset the security questions?

How in the **** do I reset the security questions?

1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for support
        and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions

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HT1918 How recalled the security question for account iTunes

How recalled the security question for account iTunes

Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.

TS2446 How do i do to reset my security question? But I don't know if I have a rescue e-mail.

How do i do to reset my security question? But I don't know if I have a rescue e-mail.

The Three Best Alternatives for Security Questions and Rescue Mail
     1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

HT201363 How Am I Suppose To Reset My Security Questions Of Im Not Receiving It In My Inbox

How Am I Suppose To Reset My Security Questions Of Im Not Receiving It In My Inbox

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
(96673)

HT5312 i forgot the security questions and i have no idea how to reset them

hey, how do I reset my security questions? i done it before many times but today i forgot the security question answers. also, I've been using the same devise everytime which is my ipod touch.

Read the HT5312 page that you posted from, it has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

HT5312 I forgot the Security question in my email account, How to get a rescue email address?.

I forgot the Security question in my email account, How to get a rescue email address?.

You can go to the phone number for your country from http://support.apple.com/kb/HE57 and ask to speak with Account Security, or you can go to the ExpressLane at https://expresslane.apple.com and then iTunes, then iTunes Store, then Password and Security Questions and fill out the form.

HT5312 I dont know my email so how am i meant to reset my security questions

I dont know my email so how am i meant to reset my security questions

You will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699
When they've been reset you can then use steps 1 to 7 half-way down the HT5312 page that you posted from to view and/or change your rescue email address for potential future use

HT5312 I forgot the Security Questions. Help :(

The problem is that I don't have the "send reset security info email to [email protected]" link below the security questions that i forgot help

http://support.apple.com/kb/HT5312
If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466, and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
HTH

HT5312 I forgot the security question

Dear ,
I forgot the security question of Apple store, I tray to call apple support but it give me SMS sorry
Could you please help me to rest the answer
Thanks
Tarrad

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID

HT5312 i forget the security questions answer for my Apple ID?

i forget the security questions answer for my apple id

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID

HT5312 i forget the security questions what can i do ?

i forget the security questions what can i do ?
can i reset it ?

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103789)

HT5312 I forget the security question answer

I forget the security question and answer, they ask me that question when I try to purchase from the store

You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105647)

HT5312 I forgot the security questions and also the password for security info email of my apple id. Now I want to change the security info email with another. What Should I do?

I forgot the security questions and also the password (and even account id, sequrity questions,... becouse I didn't use for a long time) for security info email of my apple id. Now I want to change the security info email with another. What Should I do?

Even if I'm not despertate, creating a new Id is good Idia. But I think I must create another email address also since I can't use the first email adress as an apple id for the new one. That means I should check everyday the new email address also, that is making life complex. Better to try the 1st solution. Thank you very much.

HT5312 Can you please let me reset my security questions!!????? Please

Can you please let me reset my security questions!!!????? Please!!

We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
The page that you posted from tells you how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 half-way down that page should let you reset them.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

How do I send a reset my security questions on a different email address

When I want to send a request to reset my security questions if gives me a wrong email address

Click here for information. If you've forgotten the answers to the security questions and can't get them emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(76809)

HT1338 how do i retrieve or reset my security question answers?

Help! I'm in an endless loop trying to buy some iTune music. It wants to recognize my Mac as a first time purchase and wants the security question answers which I don't remember. I can't find a way. I don't have a rescue Id and when I log in and go to manage my account there is no option to reset the questions. Can anyone help me?

Hi, I wonder if Apple is having problems, I was going to post a link to Apple's Expess lane for help, but it doesn't connect...
https://expresslane.apple.com/

HT5312 How in the **** do I reset the security questions?

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