HT5312 How to change my security question because I forget my security question

How to change my security question because I forget my security question

 Account Security Team (AST) 
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE131
Call them up, and let them know you would like to be transferred to the Account Security Team.
Or… click on the blue "Start your support request online" links.

Similar Messages

  • HT5312 How to change rescue email. I have forgot my security answers ...

    Please help me with this I have money in my account and I cannot use it

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.

  • How can I change the security question because I forget the answers ?

    How can I change the security question because I forget the answers ?

    Security questions:
    https://discussions.apple.com/docs/DOC-4551
    http://support.apple.com/kb/HT5312

  • HT5312 I can not access purchase anything using my Apple ID because I forget my security question to verify that it's me and forgot my password to my rescue email up change my security question. What do I do?

    I can not access purchase anything using my Apple ID because I forget my security question to verify that it's me and forgot my password to my rescue email up change my security question. What do I do?

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105875)

  • Helo. How to get my security questions because i forget the question.

    Helo, How to get my security question because i forget the answer. Please help me.

    Go to https://getsupport.apple.com ; click 'See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Forgotten Apple ID security questions'.

  • I cant buy game in apple store because im forget the security question could you send link to reset for me?

    Dear sir
    I cant buy game in apple store because im forget the security question could you send link to reset for me?
    <Email Edited by Host>

    Forgotten Security Questions / Answers...
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    Note:
    You can only set up and/or change a Rescue Email BEFORE you forget the questions/answers.

  • Hi my account was locked for some security reasons and i forget the securicty questions and when i am trying to reset my password through email i am not gettig mail to my id can any one help

    hi my account was locked for some security reasons and i forget the securicty questions and when i am trying to reset my password through email i am not gettig mail to my id can any one help.
    <Edited by Host>

    Have you checked Spam? I have noticed recently in my Gmail that Google sends some mails from Apple to the Spam folder.
    <Edited by Host>

  • I change my apple id because i forget my password to my previous apple id but the problem evertime i update my app store my previous apple id still existing even i have already new apple id

    I change my apple id because i forget my password to my previous apple id but everytime i update my app store my previous apple id still existing even i have new apple id already

    Hi Ronzhel,
    You will have to update your Apple ID correctly in your iPhone, Check the below LINK,
    LINK: http://support.apple.com/kb/HT1311
    THIS WILL HELP....
    LET ME KNOW....

  • HT5312 how to change or reset the security questions its really irritating that i cant freakin reset them but can resetmy password in like 5 secs

    im so irritated that i cant change my security questions as easily as my dang password like uggggg how do you change it i need help

    The Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT5312 how to change security questions

    how to change security questions

    If you can remember their current answers then you can login here and change them : https://appleid.apple.com
    If you can't remember their answers and you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • Please I log in in my account but how I can change my security question because I forget it

    I forget my security question what can I do :(

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (102752)

  • I forget my security questions. How do I change or remember them now, I forget my security questions. How do I change or remember them now

    I forget my security questions. How do I get to know them again. Help plz

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (103325)

  • HT5312 how do i verify my account if i forgot my security questions

    how do i verify my accout if i forgot my security questions

    Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can assist with recovering lost answers.
    (88548)

  • HT5312 How to change my rescue email on iTunes on your iPhone

    How to change my rescue email on my iPhone

    If you know the answers to your securoty questions then follow the instructions half-way down the page that you posted from :
    Navigate to appleid.apple.com using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
    Once you've finished editing your rescue email address, click the Save button directly below the email field.
    If you can't remember your answers to your questions and you don't have access to your current rescue email address then you will need to contact iTunes Support / Apple in your country to get the questions reset before you can then update your rescue email address for potential future use.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699

  • How to change the library location because i don't have enough memory in my internal hard disk

    can i change the library location because i don't have enough memory in my internal hard disk

    Hi ahmedmagdyelrasheedy,
    It is not clear what library you are trying to move, but if you are running out of space on your internal hard drive the most likely culprits are your iTunes music and your iPhoto library. Either of these can be moved to an external hard drive making room on the internal.
    For the iPhoto library see this article -
    iPhoto: How to move the Library folder to a new location
    To move the iTunes music see this article -
    iTunes for Mac: Moving your iTunes Media folder
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

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