HT5312 How to reset security question and answer?

I cannot remember the answers to my security questions, how do i reset them?

WHat have you tried ?
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

Similar Messages

HT5312 how to reset security questions and answers without rescue email?

Please help My Apple ID is locked

You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(95303)

HT201359 How to reset security questions and answers

How to reset security questions and answers?

Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(88571)

How to reset security questions and answers???, How to reset security questions and answers???

I'm trying to purchase an app on my iPod touch for the first time and it is asking for my security answer and I don't remember what I put.... ANY IDEAS QUICKLY

See this previous discussion:
HT1491 How do i get the security...: Apple Support Communities

HT2731 how to reset security questions and answers, i forget

May you please help me to reset the security answers in the US store itune boz i forget the answers !!!!
many thanks

Frequently asked questions about Apple ID
http://support.apple.com/kb/HE37
My Apple ID
https://appleid.apple.com

HT201303 How to reset Security question and awsers?

Hi
How to reset Security question and awsers?

If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps on this page will give you a reset link on your account : http://support.apple.com/kb/HT6170
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620
Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

HT5312 I've forgot security question and answer, how can I add rescue mail address and how can I reset my security question and answer?

I've forgot security question and answer, how can I add rescue mail address and how can I reset my security question and answer?

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105466)

HT5312 your Apple ID security questions and answers

i forget Apple ID security questions and answers?

Hello rafeek2010
From the article that you came from, you would need a rescue email address to send the reset security questions email. If you do not have that, then you will need to contact iTunes Store support for further assistance.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Regards,
-Norm G.

HT5312 How to reset security question on itunes

How to reset security question

If you can remember them then you can login here and change them : https://appleid.apple.com
If you can't remember them and you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)

HT5312 I forget my security questions and answers

I forget my security questions and answers

 Account Security Team (AST) 
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE131
Call them up, and let them know you would like to be transferred to the Account Security Team.
Or… click on the blue "Start your support request online" links.

I need to create a rescue e mail so I can reset security questions and answers I never answered any questions before so any answer I put in r incorrect please help I tunes support has been useless

I need to create a rescue e mail to change security questions and answers I never answered any questions when I first started using I tunes so there is no correct answer for the questions I also never set up a rescue e mail I tunes support after five requests has been useless

Anything here to hlp? https://discussions.apple.com/message/19489801?ac_cid=tw123456#19489801

HT5312 how to reset security questions with no answers but you know your apple id

im trying to buy an album with a gift card i got and it sends me to these two security questions and i forgot both of them. i have a secondary email but when i try resetting the questions it doesnt offer it as a choice

The reset link will only show if you have a rescue email address on your account (an alternate email address is not a rescue email address) and you won't be able to add one until you can answer your questions - you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

How do I reset security question and answer

How do I reset my security question and answer

Go to applied.apple.com
manage your account > sign in > Password & security > Send reset security email> Change your question. I have attached an image for help. Hope this helps

HT5312 Reset security questions and answers

How do i find the answers or reset my security questions?

You can't reset your security questions withour knowing the previous answers. You may wish to contact itunes store support for further help. Here's how to submit your ticket for that:
Visit:
https://expresslane.apple.com/
Follow these steps:
All Products and Services > iTunes > iTunes Store > Account Management > iTunes Store account security
Answer the questions and if required sign in with your Apple ID and password - same one you used to log in on this support forum.
You will find an option to send an email to Apple on that page. Indicate that you forgot the answers to your security questions and wait for iTunes support to reply.
I hope this helps.

HT5312 how to reset security questions on existing apple id?

I can't remember the answers I used for my security questions and don't know how to either retrieve them or re-set them. Help please! Tx you

Some Solutions for Resetting Forgotten Security Questions
Remembering Security Questions

HT5312 How to reset security question and answer?

Similar Messages

Maybe you are looking for