HT5312 how to send the rescue email

i cant figure out how to send the rescue email.

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address - if it doesn't show then you don't have a rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

Similar Messages

HT5312 How do I send the rescue email if the link doesnt show up???

I have been trying to answer my secret questions for an hour now and I cant remember the answers and I cant find the link to send the rescue email, plz help.

The link will only show if you have a rescue email address on your account. If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

How to change the Rescue email?

How to change the rescue email?

If you know the answers to your security questions, then from http://support.apple.com/kb/HT5312 :
Navigate to appleid.apple.com using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
Once you've finished editing your rescue email address, click the Save button directly below the email field.
If you can't remember their answers and you have access to your current rescue email address then steps 1 to 5 should let you send reset info to it.
If you don't have access to your current rescue email address then you will need to contact iTunes Support / Apple to get the questions reset.Contacting Apple about account security :
http://support.apple.com/kb/HT5699
When they've been reset you can then use the aboe steps to change your rescue email address for potential future use.

I Forgot My Rescue Email , But I Don't Know How To Find The Rescue Email Address! Please Help!

I Forgot My Rescue Email , But I Don't Know How To Find The Rescue Email Address! Please Help!

See the "more like this" section on the right side of this page

HT5622 How to change the rescue email?

How to change the rescue email?

Click here for information. If you can't change it through the method described in that article (it requires correctly answering two of the questions), contact the iTunes Store staff via the link in the 'Additional Information' section.
(102928)

HT5312 How to set a rescue email address when I already have an Apple ID and I forgot my security questions

How to set a rescue email address when I already have an Apple ID. Actually I forgot my security questions.

You won't be able to add one until you can answer your questions, you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

HT5312 Need to change the rescue email on my account. Cant remember my security questions & the recue email is my wife's ols email address

Need to change the rescue email on my account. Cant remember my security questions & the recue email is my wife's old email address. How do I change my rescue email?

You won't be able to change it until you can answer 2 of your questions, you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to update your rescue email address for potential future use

HT5312 How to change my rescue email on iTunes on your iPhone

How to change my rescue email on my iPhone

If you know the answers to your securoty questions then follow the instructions half-way down the page that you posted from :
Navigate to appleid.apple.com using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
Once you've finished editing your rescue email address, click the Save button directly below the email field.
If you can't remember your answers to your questions and you don't have access to your current rescue email address then you will need to contact iTunes Support / Apple in your country to get the questions reset before you can then update your rescue email address for potential future use.
Contacting Apple about account security : http://support.apple.com/kb/HT5699

HT5312 how to add a rescue email

i just want to know how to add a rescue email, cause in the manage id, theres no rescue email. i just want to know how to add a rescue
email so i can restart my secret question.

You cannot and need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102995)

HT5312 How to get a rescue email? Am not able to,purchase because I have forgotten answers to security questions

How to get a rescue email? Am not able to,purchase because I have forgotten answers to security questions

You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87687)

I no longer have the email address that is suppose to be my rescue email address. I am not able to reset my security questions because of this. I need to know how to reset the rescue email address.

I no longer have the email address that is suppose to be my resuce email address to reset the security questions.
How can I reset the rescue email address if I don't have access to it?
Thanks,
Wareagleauburnfan

have a look at this support article.

HT5312 How do I receive rescue email - I have exceeded maximum attempts

How do I receive rescue email - I have exceeded maximum attempts
I have this message:
Exceeded Maximum Attempts
We apologize, but we were unable to verify your account information with the answers you provided to our security questions.
You have made too many attempts to answer these questions. So, for security reasons, you will not be able to reset password for the next eight hours.

If there's an option on that message to have it sent to you, use it, wait a few hours, and check the spam filter. If not or it doesn't work, you need to contact Apple, either through the link in that article or by phoning them.
(79307)

HT5312 i have requested the rescue email several times and have not recieved it in my email

i am trying to acces itunes on my iphone 4 but i have forgotten my security questions and have requested the rescue email several times but have not gotten it help

Hi ChrisMichaelson,
Based on your description, you may need to have your iPod serviced, or at least evaluated. You may find the following page helpful:
Service Answer Center - iPod
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod
Regards,
- Brenden

How do I send the rescue email

I need to change my security questions because I don't remember them

The link will only show if you have a rescue email address on your account. If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

How to send a rescue email

I can't find send rescue email tab, I can't reset the security questions

The Three Best Alternatives for Security Questions and Rescue Mail
    1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'. Please be patient waiting for the return
          phone call. It will come in time depending on how heavily the servers are being hit.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

HT5312 how to send the rescue email

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