HT5312 i am trying to to change my security questions but itunes is not sending me the verifcation

i

1)  Apple ID: All about Apple ID security questions
2)  See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
Or Email Here  >  Apple  Support  iTunes Store  Contact

Similar Messages

  • I am trying to reset my answers to my security questions but it is not sending me the email to do so.

    I am trying to reset my answers to my security questions but it is not sending me the email to do so.

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (97991)

  • HT5312 I want to change my security question but i can not remember answers

    I want to change my security questions but i can not remember answers so i want you to help me reset them.
    Thanks

    The page that you posted from tells you how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 half-way down that page should let you reset them.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

  • I cannot get tech support. I can not change my security questions because it will not send me an email.

    I can't change my security questions because it won't send me the email that it says it will to change my info

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    How to Manage your Apple ID: Manage My Apple ID
    Use Option #5.

  • HT201363 Im trying to reset my security questions but iTunes/Apple keeps sending the reset e-mail to my old e-mail address. My current e-mail address is listed and active in my account.

    Hello,
    I'm trying to reset my security questions on my apple account but they (apple) keep sending the reset e-mail to my old iTunes e-mail. I have changed/edited my e-mail in my apple account to my curent e-maul but it still sends the reset to my old e-mail.......

    Hello AndrewsAFCx,
    Thank you for using Apple Support Communities!
    If you cannot remember your security questions for your Apple ID, I would recommend these steps outlined in the article named:
    Apple ID: All about Apple ID security questions
    http://support.apple.com/kb/HT5665
    What should I do if I don't remember the answers to my Apple ID security questions?
    Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
    If you are confident you can't remember them, try one of the following:
    If you have three security questions and a rescue email address
    sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers. 
    If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
    If you have one security question, but don't remember your Apple ID password
    contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
    Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
    All the best,
    Sterling

  • I am trying to change my security questions but cannot remember previous answers

    I am trying to change my security questions but cannot remember previous answers it is asking me for, is there a way to reset these answers and insert new ones?

    Hello nicholas,
    This article should help you reset the security questions, found here:
    About Apple ID security questions
    Go to My Apple ID (appleid.apple.com).
    Select “Manage your Apple ID” and sign in.
    Select “Password and Security” on the left side of the page.
    If you already have security questions, you'll be asked to answer them before continuing. Forgot the answers?
    Choose your new security questions, then enter the answers.
    Add and verify a rescue email address, if that option is available.
    Click Save.
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • I am trying to reset my security questions but I want to send my reset security questions to this email that I don't know what it is because I forgot and I can't change it PLEAAAAASE HELP I JUST BOUGHT A HEAP OF MONEY AND I CANT USE IT PLZ :'(

    I am trying to reset my security questions but I want to send my reset security questions to this email that I don't know what it is because I forgot and I can't change it PLEAAAAASE HELP I JUST BOUGHT A HEAP OF MONEY AND I CANT USE IT PLZ :'(

    I would call Apple.

  • HT5312 I've tried to reset my security questions but it's not working.

    I've tried to reset my security questions but it's not working. I tried to reset the quwstions but i have'nt received any email.

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 I want to change my security questions, but the option" forgot your answers? send reset security info email to" doesen show even if I answer mor than 3 questions, it's bloked for 8 hours

    I want to change my security questions, but the option" forgot your answers? send reset security info email to" doesen't show, and after I answer 3 wrong questions, it's bloked for 8 hours, how can I change the answer to this questions If the link doesen show on the aplle wb page?

    The 'send reset info' only shows if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If it's not showing then that implies that you haven't got one on your account, and you won't be able to add one until you can answer 2 of your security questions - in which case  see if the instructions on this user tip helps you get the questions reset : https://discussions.apple.com/docs/DOC-4551

  • HT5312 when I go to change my security questions there is a not forgot option how do I get this to work?

    when I go to change my security questions there is a not forgot option how do I get this to work?

    That option will only appear if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If it's not appearing then I assume that you don't have one, in which case see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT5312 How do i change my security questions if i do not know them amd also do not know my rescue email?

    How do i change my security questions if i do not know them and also do not know my rescue email?

    Contact the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.

  • How can I change my security questions, all of them not just one

    I'm trying to change my security questions but when i recieve the email with the code I can only change one question and when I try to get into my idapple account they ask me for two questions and I dont have both. What can I do.?

    Hi Louiyi,
    Thanks for visiting Apple Support Communities.
    See this article for information about updating your Apple ID information:
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    All the best,
    Jeremy

  • HT201363 I've changed my security questions, but when I try to make a purchase it still asks for my OLD questions ?

    ive changed my security questions but when I try to make a purchase it still asks me to enter my old questions.. Why is that ?

    The new questions show on your account on http://appleid.apple.com ? If they do then try logging out and back into your account on your phone (assuming that is where you are trying to purchase from) and see if the new questions then show on it.

  • HT4798 i created my apple id account, verified but know i m unable to log on, it says incorrect password, i tried to reset via forgot password option but it does not send reset password page to my e- mail address, how can i get this sorted or delete my pr

    User created apple id account, verified but know she is unable to log on, it says incorrect password, she tried to reset via forgot password option but it does not send reset password page to here e- mail address, how can i get this sorted? or how can i get her whole apple account deleted and created new one using same e - mail address?

    The idea to jumpstart by change was not the smartest one, but gives you an opportunity to use that "temporary" account as permanent. You do not have a choice cause obviously despite you thinking that old account is no more -it does exist on Apple servers. And if you are unwilling to share your [email protected] with friend, just create one extra [email protected] for your friend. One suggestion - do not use gmail.

  • I was Updating my Iphone 4s to iOS 6 through itunes. an error happended now iphone stuck on connect to itunes logo screen .  tried tukrning on and of it connects but itunes does not recognize so i can restore .. any ideas?

    I was Updating my Iphone 4s to iOS 6 through itunes. an error happended now iphone stuck on connect to itunes logo screen .  tried tukrning on and of it connects but itunes does not recognize so i can restore .. any ideas?

    Dont know if accidently fixed it or not i got it to be recogniced by itune im restoring it now.  i held the power/sleep button till turned off.  then while holding the home button under the screen connected it to the usb wire .. also i change the usb port i was using on my computer dont know if it was luck or what but glad i got my phone back.
    itunes recognized it as in recovery mode
    http://support.apple.com/kb/HT1808
    got it working currently restoring from backup good luck guys

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