HT5312 I can not do anything on my new iPad because the security questions that I never answered.

Please help

Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can assist with recovering lost answers.
(88693)

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I can not purchase from within the application clash of clans where necessary to answer the security questions that forgot their answers please help thank you

I can not purchase from within the application clash of clans where necessary to answer the security questions that forgot their answers please help thank you

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

My itouch is asking me for answers to security questions that I never answered and it won't let me buy anything from the iTunes store. I tried a hard reset to original settings but it still asks for answers.

My daughter's itouch (registered to my apple account) is asking for answers to security questions that I never answered and it won't let her buy anything from the iTunes store. I tried a hard reset to original settings but it still asks for answers. How do I reset the security questions or get rid of them appearing altogether? I can purchase apps on my phone (same apple account) and it doesn't ask me for security questions.

See Kappy's previous discussion.
HT5312 How to recover security...: Apple Support Communities

I can't purchase music on my itunes account anymore. it keeps asking for answers to 2 security question that i never answered. i have 1 guess left

i can't purchase music on my itunes account anymore. it keeps asking for answers to security questions that i did not answer. i have purchesed all the music through my ipod but last time i tried it said " since this is the first time you are purchasing through you ipod you need to answer 2 security questions. how do i get past this. i have 1 guess left as to the possible answers. won't let me pick different questions.

Hi Mission73,
Welcome to the Support Communities!
The article below explains how to change your rescue email address and/or reset your Apple ID security questions.
You can attempt to answer your security questions in order to change your rescue email.
If you are unable to remember the answers to your security questions and the rescue email address has changed -- contact Apple ID Security for asissistance.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
When creating a new Apple ID for use with the iTunes Store or Mac App Store, you will be asked to provide an optional rescue email address. If you have an existing Apple ID that you use with the iTunes Store or Mac App Store, you may be asked to provide some additional security information, including a rescue email address. When you provide a rescue email address, all future security emails, such as password resets from iForgot, will be sent to the address provided. The rescue email address you provide cannot be the same as your primary email address for your Apple ID. In most cases, your primary email address is the same as your Apple ID username.
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
- Judy

HT5312 Your security questions do not match what I put in when I opened the account, why can't I get security questions that have my answers?

Your security questions do not match what I put in when I opened the account, why can't I get security questions that have my answers?

From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

I am so angry because one min. I can buy something and now I can't with out the security question that I do know I swear I know but won't let me buy anything when I did yesterday.

I am so angry because one min. I can buy something and now I can't with out the security question that I do know I swear I know but won't let me buy anything when I did yesterday. On iTunes

If it's not accepting your answers, then if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

Trying to download songs on iTunes and it's asking for "my 1st car I owned" and other questions that I never answered. It won't let me download anything til I answer them. Can you help me?

Trying to download songs on iTunes and it's asking for "my 1st car I owned" and other questions that I never answered. It won't let me download anything til I answer them. Can you help me?

You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(94816)

TS3899 I can not open email on my new ipad so I can not verify new email help

I Can not open email on my new ipad so I can not verify email help

same, ive been trying for hours, it isnt clear were ou can verify it, it has said on the apple store i have but yet when i try get a app it says i have to verify it, ive set it all up but cannot find were to sort it out, i am going to try to turn it off and on!?

Hey Apple I want to buy my first time there and do it and do not remember the security question that I want to. Please tell us what they can do.

Hey Apple
I want to buy my first time there and do it and do not remember the security question that I want to.
Please tell us what they can do.

Welcome to the user to User Technical Support Forum provided by Apple
Houshiar wrote:
do not remember the security question
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions

Apple asking me security questions that ive never set up and i can't purchase anything, and ive tried resetting them but i can't remember the password for my rescue email address, please help?

Apple asking me security questions that ive never set up and i can't purchase anything, and ive tried resetting them but i can't remember the password for my rescue email address, please help?

You need to either reset the rescue email address's password(check the site's help for instructions) or ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(99674)

New iPad prompted with "Security Questions" on App Store. Need Reset but can't Reset, actually ...

Just bought the new iPad. When trying to purchase from the App Store I get a message asking me to answer the "Security Questions" that follows, since it is the first time I am buying apps from the new device. Well, I forgot all my security answers. Then, when I go to the "manage your account" section on the "My Apple ID" page and select "Password and Security" (as explained in the Apple ID FAQ section at their support site), I am prompted with another "Please answer your security questions" check point before I can proceed. Well, like I said, I forgot all my security answers ... See, now I am caught in an endless loop and spent already 2 hours searching for a phone number or email support address at the Apple page, and could find none for that matter. I am stuck with 20 USD worth of credit in my Apple ID and cannot use it!!!
Thus, I would like to know how may I "RESET" my security questions so that I may continue using my Apple ID?
Kind regards to you all,
Thanks for the patience,

This should help you.......but I am with Ralph on this......How do you choose questions and answers only you should know and then not remember either? Next time write the questions and answers down somewhere, then store them in a safe place for future reference. I keep all my passwords and security questions/answers in a safe location in case of a situation like this:
Go to:
https://appleid.apple.com/
Click Manage My Account, and sign in. Go to the Password and Security section. If you've forgotten your answers, there will be a link just under the security questions fields where you can have a reset email sent to your Rescue email address. You had to give Apple a Rescue email address when you created your security questions and answers. You should keep that handy as well.

How can I avoid security questions I've never answered to begin with?

How can I avoid security questions I've never answered to begin with?

You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(94848)

Help! I can't add iCloud to my new ipad. The address it has sent verification to us incorrect. How can I rectify please.

Help! I can't add iCloud to my new ipad. The address it has sent verification to us incorrect. How can I rectify please.

Aw, come on, please... ):

HT5312 How can I add a rescue email? I forget my security questions and need to add another email to reset them. I did not add a rescue email when I originally signed up.

I do not recall ever answering the security questions therefore I do not know them and iTunes will not let me purchase music through my iPhone. How do I reset the security questions? I do not have a rescue email set up to do so. How can I add that?

You can't now and need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
The time to create a rescue email address is when you set up the security questions, not after forgetting their answers.
(90478)

Hi I can't purchase in itunes, I don't know the security questions! The email set up to recover is not a real email my daughter set it up please help how can I fix this?

Hi I can't purchase on itunes as I don't know the security questions, the email to retrieve answers is not a valid email my young daughter set it up wrong please help!

You won't be able to change the rescue email address until you can answer 2 of your questions, you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to udate your rescue email address for potential future use : http://support.apple.com/kb/HT5312

HT5312 I can not do anything on my new iPad because the security questions that I never answered.

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