HT5312 i can not get my security answer right
I can not get my security question right
The Best Alternatives for Security Questions and Rescue Mail
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contact Apple support.
c. Rescue email address and how to reset Apple ID security questions.
Similar Messages
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I have my ID and password but can not remmember the security answers What can I do ??
I have my ID and password but can not remmember the security answers What can I do ??
Security Questions and Rescue Mail
There are various ways to resolve this matter, amongst them are ...
An email to … Apple - Support - iTunes Store - Contact Us.
Or
you can follow instructions here … Rescue email address and how to reset Apple ID security question
Or
you could call your national Apple support number and ask for Customer Service or their Security section. The phone numbers are here … Contact Apple support. -
I can not reset my security answers
i can not reset my security answers although i have rescure email.
Kappy's Some Solutions for Resetting Forgotten Security Questions
(only solutions) -
HT5312 How do I get my security answers, I forget them all
How do I get my security answer, I have seem to forgotten them all
The HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
HT5312 I do not remember the security answer apple ID.Please help.Thanks you!
I do not remember the security answer apple ID.Please help.Thanks you!
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use -
HT5312 I can not reset my security questions because the reset email is not correct
My Apple ID and backup email address is no problem,
But when I want to reset my security questions and answers,
I found, the email should be [email protected], not [email protected],
I can not get the reset email,
Would you help me ?Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
HT5312 i can not remember my security questions what do i do
i can not remember my security questtioms at all what do i do
The Best Alternatives for Security Questions and Rescue Mail
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contact Apple support.
c. Rescue email address and how to reset Apple ID security questions. -
HT5312 How can i reset my security answers?
I forgot my security answers to purchase some products. I followed the guide to reset my answers but i cannot log in to my yahoo account because it has been locked. I also cannot active this yahoo account anymore.
If you can reset my security answers. It will definitely good for me.
<Email Edited By Host>We are fellow users here on these forums, you're not talking to iTunes Support.
If you don't have accessto your rescue email account (you won't be able to change it until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
I can not remember my security answers
Is there a way to change your security answers? As I can not remember what I recorded
Go to http://appleidapple.com , click 'Manage Your Account' and sign in with your ID. CLick 'Password and Security' in the left sidebar.
ON the right you may see a link to send security answers to an address which will be partially obscured. Click this and check the address in question.
If you don't have this link or don't receive the email, go to https://getsupport.apple.com ; click 'See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Forgotten Apple ID security questions'. -
Can I get my security answer back without using email as I forget the password of my email
I Want to make purchase but need my security answer but I forgot it and when I go check my mail ,I found out that I forget my mail password so I want to ask if and get back my security password without the check of mail.
If you only have one security question on your account then you should be able to reset it/them yourself : http://support.apple.com/kb/HT6170
If you have more than and you can't get your rescue email account's password reset then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
When they've been reset you can then use the steps on this page to change your rescue email address to an account that you have access to for potential future use : http://support.apple.com/kb/HT5620 -
I dont know how can i get my security answer
I need help how can i get my own security answer because i forgotten it and i like know how can i get it back
Read here:
http://support.apple.com/kb/HT5665 -
HT5312 How can i find my security answer
I forgot my security answer how can i find it
You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87605) -
I can not receive my security answers. not appear the option to get send to my email.
How to retrieve the answers and legally prescribed? I've tried several times. but does not appear the option to send by email.
The reset link will only show if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use -
I want to buy new music off itunes website on my Ipad, i know my email and password, after i have typed them in it asks me for a security questionaire. However i do not remeber the answers, how am i meant to download music as this is stopping me from doing it. I really need help as it is really annoying me! Thank you.
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(96967) -
HT5312 i can not reset my security questions what do i do ?
i cant remember security questions to add my phone to my account what do i do
1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane
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