HT5312 i can not remember the answer for the security questions ......and every time i try to get it from  you ,,i get(Email has been sent.t )

hi
can you help me to get my answer to the security questions

We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
If you aren't receiving the email to your rescue email account (and you've checked the spam folder on it was as the inbox) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699

Similar Messages

  • HT5312 what if i can not remember the security questions and no longer have access to the rescue email address?

    Hi
    I can not remember my security questions and no longer have access to the email account that i used for my rescue email.
    I have a new ipad and can not buy anything on the app store until i can resolve this.

    On your computer or safari on your iOS device navigate to:
              For Canada - https://appleid.apple.com/ca.
              For United States - https://appleid.apple.com/us/.
    Click the "Manage your Apple ID" button, and sign in to your iCloud account.  Once in, on the left side select "Password and Security", and this will populate our options on the right side.  You should see an option to reset your security questions. 
    Also see this article - http://support.apple.com/kb/HT5312. 
    If for any reason you can not reset these security questions, or get an error, then you may need to contact Apple directly at 1 800 692 7753.  Explain the issue, and they can get your to a "Account Security" agent, who will be able to verify your identity, and assist in resetting the security questions.

  • HT5312 Am I do not know how to change my rescue email as it is wrong and in can not remember my answers to my security questions so I want to change them but I can't as I have the wrong rescue email anyone know how to change your rescue email

    Am I do not know how to change my rescue email as it is wrong and in can not remember my answers to my security questions so I want to change them but I can't as I have the wrong rescue email anyone know how to change your rescue email

    You won't be able to change it until you can answer 2 of your questions - you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the page that you posted from to update your rescue email address for potential future use.

  • I can not remember the security questions on my device

    I can not remember the security questions on my device

    http://support.apple.com/kb/HT5312
    If the above link doesn't help:
    Go here:
    https://getsupport.apple.com/GetproductgroupList.action
    ask for assistance.

  • HT201303 I can not remember my answers to my security questions.  Where do I get help?

    I can not remember my answers to my security questions.  Where do I go for help?

    Welcome to the Apple community.
    Start here, and reset your password, you will receive an email with your new password, then go tomanage your account > Password and Security and change your security questions.
    If that doesn't help you might try contacting Apple through iTunes Store Support

  • I am trying to change my password, but not remember the security questions and not access recovery email. Please give me a solution.Ana Maria Cappatto Simoes/ F. 11.50414433

    I am trying to change my password, but not remember the security questions and not access recovery email. Please give me a solution.Ana Maria Cappatto Simoes/ F. 11.50414433

    Welcome to the Apple Community.
        1.    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
        2.    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
        3.    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • I do not remember the security questions and you sent  on a secondary e-mail address that I do not recognize

    i do not remember the security questions and you sent  on a secondary e-mail address that I do not recognize

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (88197)

  • HT1386 i can not remember my answers to my security questions it has been over a year since i have been on here

    It has been over a year since i have been on itunes and i can not remember my answers to my security quetions please help

    Ipad-Support wrote:
    ...  then I am asked to answer my security questions, which I can't remember.
    What should I do?
    1)  See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    2)  Or Email Here  >  Apple  Support  iTunes Store  Contact

  • I can't remember the security questions and recovery email has been shutdown. How can I get back to purchasing songs, apps, etc.?

    I don't remember the security questions and my recovery email has been shut down after years of no activity. What can I do to get back to purchasing music, apps, etc.?

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT201363 I can't remember my answers to my security questions and the email adress that it sends them to was cancelled.

         I can't remember my security answers and the email that it sends them was cancelled. How do I change
    this.

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    How to Manage your Apple ID: Manage My Apple ID

  • I can not remember my answers to my security questions, what do i do?

    I forgot the answer to my security questions, what do I do?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (98971)

  • I can't remember my answers for my security questions

    I need these answers for the security questions

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • I can't remember the security questions  and i don't have a rescue email address

    i cant buy anything ,they want the answers and i dont remember it and i dont have rescue email .
    help please

    Security questions:
    https://discussions.apple.com/docs/DOC-4551
    http://support.apple.com/kb/HT5312
    This is also useful:
    http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email
    If you don’t know your security questions, phone Apple (using the number listed here:  http://support.apple.com/kb/HE57  ) and ask for the Account Security Team.

  • I can't remember my answers to my security questions, and I realized that my backup email was incorrect! How can I fix this?

    When I went to hit the button to send my awnsers to my backup email, I noticed that I spelled it wrong! I need to awnser my security questions to buy music & apps.

    account security
    Please call apple @ 1-800-694-7466
    ask for the account security team
    you may want to add a credit card to iTunes before calling
    for a way to verify your identity.
    Peace, Clyde

  • I can't remember the security questions and i never recive the e-mail with the awnsers.

    What i can do.

    Go to https://expresslane.apple.com
    Choose 'More Products & Services', then 'Apple ID'.
    A new page will open.
    Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.

  • HT4990 How can i reset the security question and answer?

    I did not remember the security question and answer. Then, if they ask me for verification problem. How can I solve this problem?

    Click here and search the article for '2 out of 3'. Follow the instructions.
    (73898)

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