HT5312 I can not use my account to buy applications inside because I forgot the answers safety questions
I can not use my account to buy applications inside because I forgot the answers safety questions
You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(86795)
Similar Messages
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My old email is not anymore existing.It was my Apple id. I updated my profile changing enail and password. Unfort. my Iphone did not update my profile and then I can not use my account by it. how can I do to reset my profile on IPhone4
Settings > iTunes and App Store > Apple ID > Sign Out > Sign In with the current Apple ID
Settings > iCloud > (Scroll Down) Delete Account > Sign In with the current Apple ID -
I can not purchase on ITunes for the first time because I forgot the answer to my security questions, is there a way I can log into my account and figure out the awensers to the questions?
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
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Hello I can not access my account through MacBook Pro solution knowing I access the account through iTunes and iPad please helpfile://localhost/Users/mhmd/Desktop/%E2%80%8Fلقطة%20الشاشة%20٢%D9%A0١٢-١٢-٢ ١%20في%20٥%E2%80%8E.١٦%E2%80%8E.٤٢%20ص.pngfile://localhost/Users/mhmd/Desktop/%E 2%80%8Fلقطة%20الشاشة%20٢%D9%A0١٢-١٢-٢١%20في%20٥%E2%80%8E.%D9%A0٩%E2%80%8E.٤١%20ص .png
Ummm...
Can you explain in details what happens when you try? -
I recently upgraded my device and can't make purchases because I forgot the answers to the apple security questions. How can I reset these?
Thank youIf you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551 -
I dont freakin understand. I cant buy anything because I forgot the answers to my securlty questions,and I cant set up a rescue email account because I exhausted my attempts. So how do I set up a rescue email? How rediculous
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
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hi I want to change your e-secret questions because I forgot the answers I have tried sending reset questions on my mail and I have not received mail
New mail that I want is [email protected]
Alternative to the Old oneFrom King Penguin
If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) -
Hello my friend
I forgot to answer safety questions in my account
How do I change my questions as well as answersIt has not been removed, it will only show if you have a rescue email address on your account : http://support.apple.com/kb/HT5312
If you don't then you will need to contact Apple : http://support.apple.com/kb/HT5699 -
My itunes account has been block due to i forgot the answer of my security question
My itunes account has been block due to i forgot the answer of my security question
If changing your password does not solve then contact itunes support
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I can't make my first purchase because I forgot the answers to my security questions. plus, my rescue email is no longer active. What to do?!
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(97600) -
How I can't unlock my apple acount because i forgot the answers of the security questions?
How I can't unlock my apple acount because i forgot the answers of the security questions?
Kappy's Some Solutions for Resetting Forgotten Security Questions
(only solutions) -
TS2446 My account block because I forget the answer for question
My device new and I try to download program I buy it before but it need the answer for the question and I forget it so my account block how to solve this
Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support. -
You can edit or delete your rescue email address using the Apple ID website. To edit your rescue email address:
Navigate to appleid.apple.com using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions. (
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
My answer lose. I want reset security questions answerIf you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use -
i can not connect to wifi or celluer what would be the problem with my i phone 5
Hi chege,
If you are having issues establishing a connection to either Wi-Fi or cellular with your iPhone 5, you may find the following articles useful:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/ts3780
Cheers,
Brenden -
My account is 3 years old I recently bought an itunes card and tried purchasing items but they asked me for the answers of the security questions which i forgot.
I want to change my security questions.Read the article you linked
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