HT5312 I can't change the answers to secret questions

I can't change the answers to secret questions

You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
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HT5312 I can not change the answer to my secret questions

Greetings
I can not change the answer to my secret questions
Thank you

You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(94138)

I don't remember the answer of my security questions, how can I change the answer?

I want to download an app to my iPhone and it says that I need to answer a few security questions, I don't remember those answers, how can I change the answer of those questions?

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(98104)

How can I change the answers to the security questions?

I forgot my answers to the security questions. How can I change the answers??

If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006

I can´t change the answers to my itunes security questions

I can not purchase an app with my new itouch because I don´t remember the answers to my itunes security questions. How can I change the answers?

Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
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HT1918 How can I change the answers of the security question ?

How can I change the answers of the security question ?

Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

HT5312 I can't remember the answers to my security questions.

I can't remember the answers to my security questions. No rescue ID. I don't think that option was offered. The Apple Support website said that :
"If you decide not to provide a rescue email address, you can't reset your security questions and answers yourself later in the event you can't remember the answers to your questions. You'll need to contact iTunes Store support to have your questions and answers reset."
Apple support on the phone said she couldn't reset my questions until I got the answers right. She said she couldn't pass me on to anyone higher because she was as high as it gets.

Click here and request assistance.
(74476)

HT5312 how i can reset my security answers, i can not remember the answers to my questions?

how i can reset my security answers, i can not remember the answers to my questions?

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(97748)

My problem is that I forgot the answers to secret questions in my account and I have $ 25 in my account can not used

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My problem is that I forgot the answers to secret questions in my account. i visited appleid.capple.com to send reset security information on my Emile but I didn't receive it .
and I have $ 25 in my account can not used due to this proplem
<E-mail Edited by Host>

See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
 Cheers, Tom

TS2446 What if I can't receive the rest password email and can't remember the answers to security questions

I want to reset the account since it is secured. However, I can't remember the answers to security question. Also, I can't receive the mail for reset password. What shplould do?

Contact Apple through iTunes Store Support, and explain that you have forgotten your 3 security questions, that you can reset your password, but doing so doesn't reset your security questions.
Explain that after resetting your password, you are still asked for the answers you have forgotten, before you can gain access to My Apple ID > Manage your account > Password & security, which is where you need to be to change your answers.
Remember, support will receive hundreds, if not thousands of requests per day, some from people trying it on, others with little explanation and others that are written extremely poorly. Take the time to explain your situation properly, be precise and concise, brief but comprehensive.

HT5624 Sir, I have my id and pass but I can't change or edit my secret question and answer B'coz when I creat my id I didn't entered 2nd mail option that's why I forget my info about secret question . Naw I want to reset my secret question and answer,plz

Sir, I have my id and pass but I can't change or edit my secret question and answer B'coz when I creat my id I didn't entered 2nd mail option that's why I forget my info about secret question . Naw I want to reset my secret question and answer,plz help me out

You need to contact Apple to fix this. Pick your country here:
http://support.apple.com/kb/HT5699?viewlocale=en_US

I can't remember the answer to security questions to reset my password?

I can't remember the answer to security questions to reset my password?

Hello Thanks for posting!
If you have an active AT&T Internet service, you can call our web support team at 1-877-312-5550 and our specialist will be happy to help you with your password issue.
Please let me know if you have any other questions.
Thank you,
Dmitriy

HT201303 I forgot the answer ofthe secret questions on APP Store

I forgot the answer ofthe secret questions on APP Store

If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)

How can I change the answers I gave for my security questions

I can't remember the answers I gave for my apple ID security questions, how van I change/update them?

The Best Alternatives for Security Questions and Rescue Mail
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contact Apple support.
    c. Rescue email address and how to reset Apple ID security questions.

HT5312 I can not remember the answers to my security questions due to the fact my daughter set it up and she is not here

I can not remember the answers to my security questions due to the fact my daughter set my account and she is not here

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102754)

HT5312 I can't change the answers to secret questions

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