HT5312 I can't look at my security questions because i incorrectly answered them too many times though it would not save the changes i made?

I want to be able to change my security questions and answers

You will need to contact iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use, or you could change to 2-step verification : http://support.apple.com/kb/HT5570

Similar Messages

  • HT5312 How can. Reset my apple security questions when trying to answer them

    W does it not give me a option to reset my security questions in the iTunes Store before purchasing a app

    The option to send reset info, as described on the page that you posted from, only show if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support or Apple to get them reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT5312 What if im trying to change my Security questions, because i dont remember them. And im not having the option of sending the reset security verification. It just asks me the questions, and tells me that my answers are wrong. What can i do?

    What if im trying to change my Security questions, because i dont remember them. And im not having the option of sending the reset security verification. It just asks me the questions, and tells me that my answers are wrong. What can i do?

     Account Security Team (AST) 
    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • HT5312 I forgot my security question answers and answered wrong too many times so now it won't let me download anything even though I know my password, what do I do?

    I forgot my security question answers and answered wrong too many times so now it won't let me download anything even though I know my password, what do I do?

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95618)

  • My itouch is asking me for answers to security questions that I never answered and it won't let me buy anything from the iTunes store.  I tried a hard reset to original settings but it still asks for answers.

    My daughter's itouch (registered to my apple account) is asking for answers to security questions that I never answered and it won't let her buy anything from the iTunes store.  I tried a hard reset to original settings but it still asks for answers.  How do I reset the security questions or get rid of them appearing altogether?  I can purchase apps on my phone (same apple account) and it doesn't ask me for security questions.

    See Kappy's previous discussion.
    HT5312 How to recover security...: Apple Support Communities

  • HT1918 How do you change your security questions, because I have forgot them?

    How do you change your security questions, because I have forgot them?

    1800 my apple  ask to speak to itunes support and ask them about your apple id account

  • Trying to download a movie on a laptop.  tellls me i can't play it on that computer because my apple account has too many users.  how do i see who is listed as a user so that i can delete one if it's not needed

    trying to download a movie on a laptop.  tellls me i can't play it on that computer because my apple account has too many users.  how do i see who is listed as a user so that i can delete one if it's not needed
    please help
    [email protected]

    The list you saw that shows what drivers are available from Apple Software Update is based on what drivers are supplied by the vendor to Apple. So it would appear that HP has not provided Apple with a scanner driver for 10.9 (known as an ICA driver), or provided an update if one was available for a previous version of OS X, so that you can scan from Image Capture.
    I checked the HP web site for your model and they don't show any scanner driver or scanning software. If there was a scanner driver, you would be able to use Vuescan.
    As for the Scan button not working, the following is documented by HP
    Scanning to the computer from the printer control panel is not available when you scan with Preview, Image Capture, or Printer browser methods. You must use HP Scan software to scan from the printer.
    But there does not appear to be any version of HP Scan software available for 10.9. So unless someone else has some workaround, it seems that you won't be able to scan with this model of HP.

  • I go onto manage account to change the security questions because I've forgotten them but to get onto the security section i need to answer security questions. What do I do???

    I go onto manage account to change the security questions because I've forgotten them but to get onto the security section i need to answer security questions. What do I do???

    Ok, so I had the same problem. What you should do is, call the
    Apple Technical Support number: (44) 0844 209 0611
    And ask for the Account Security Team. This worked for me.

  • HT201363 How do I change my security questions because I have forgot them

    How do I change my security questions because I have forgot them?

    You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (90515)

  • HT5312 How can I reset my email security question?

    How can I reset my email security questions?

    Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can assist with recovering lost answers.
    (89699)

  • HT5570 I cannot log in because I can't find my two security questions, how do I get them now ?

    I can not log in because I can't find my two security question answers. how can I change or get them ?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 we are trying to resset our security questions because we cannot remember and we do not have a backup email

    we are trying to resset security questions because we cannot remember

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contacting Apple for support or
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • I have been on the phone with Apple support trying to reset my security questions because I have forgotten them, she said I had to go on the apple website and find a code.. what is this code called?

    Does anyone know how to rest their  security questions because I have forgotten mine!

    How to reset your Apple ID security questions.
    Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
    Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
    Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'.
    This will generate an automated e-mail that will allow you to reset your security questions.
    If that doesn't work, or  there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
    Next, go to https://getsupport.apple.com
    (If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
    Choose 'More Products & Services', then 'Apple ID'.
    A new page will open.
    Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
    Click the blue 'Continue' button.
    Select the contact option that suits your needs best.

  • HT5312 How can I reset Apple ID security questions

    How can I reset Apple ID security questions

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT5312 I will need to rescue my security questions because I cannot get my iTunes ok or set up anew security question

    I need to set up a new security question I don't think I did prior to down loading this programme iOS on my IPad

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get the questions reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use.

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