HT5312 I cannot receive an email to reset my security questions

Hi
I have tried many times to ask for sending an email to reset my security questions from last night till now.
But I still have not received an email about how to reset my security questions.
I am sure that my rescue email is correct.
What can I do now?????
Please help me!!
Thank you!!!

http://support.apple.com/kb/HT5312
If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com.  Clicking the link will send the reset to your rescue email address (NOTE:  This is not the same address as your Apple ID email)
If there is no link on the page, then you didn't establish a rescue email address.  Contact AppleCare at 800.694.7466, and ask for account security.  You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
HTH

Similar Messages

  • HT5312 Why haven't I received an email to reset my security questions

    Why havent i received an email to reset my security questions?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (98034)

  • Why is it that I can't receive the email to reset my security questions and answers.. My email information is all accurate but I'm not receiving the email and I've even checked spam and junk folders.. Can someone please help me please???

    Why is it that I can't receive the email to reset my security questions and answers.. My email information is all accurate but I'm not receiving the email and I've even checked spam and junk folders.. Can someone please help me

    Are you able to receive any mail at all? If not, make sure that all of your information for mail is accurate in settings again. if you still have nothing, go to your email through safari. (example: www.yahoo.com) If you do not see the emails here either, it is a problem with the password reset server not your mail app.

  • Why am I not receiving an email to reset my security questions?

    I need to recover my security questions because I forgot them and I want to make store purchases, but they require me to answer my security questions. I've tried sending myself multiple resets for my security questions, but apple won't send me a single email. Alot of other people has had this problem too. What do I do?

    Either they got caught in a spam filter, or they're being sent to an address other than the one you're checking, or there's a problem on Apple's servers. If you can't find them, you need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (101253)

  • Why didn't i receive an email to reset my security questions

    when i purchase an app these stupid secritye questions keep showing up and i dont even remeber them. i tried to reset it and apple said that they sent an email but i didn't receive it. i ried this like 8 TIMES!!!! very displeased!!!

    Have you checked your spam/junk folder if you have one?. If the rescue email was not verified then you will not receive it and to send a verification email you need to answer the security questions. You need to contact AppleCare for assistrance:
    http://support.apple.com/kb/HT5699

  • What if i don't receive the email about resetting the security question

    I have verified that the email i use was the correct one. So when i request a change in security questions, i am supposed to receive the email from Apple, which is my own Apple ID account.
    I had been requesting the security question reset email for numerous times and i had receive none.
    Is there something wrong here? Am I the only one meeting such situation.

    The following may help: If you didn't receive your Apple ID verification or reset email - Apple Support

  • HT5312 I can't receive email to reset my security questions why ? However I can receive email for any thing . what can I do ?

    I can't receive email to reset my security questions why ?
    However I can receive other emails from apple . what can I do ?

    If you aren't receiving the reset email to your rescue email account (and you've checked the spam folder on that account as well as the inbox, and tried clicking the reset link again) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699

  • HT5312 I can not  choose to send an email to your rescue email to reset your security questions. My answer lose

    You can edit or delete your rescue email address using the Apple ID website. To edit your rescue email address:
    Navigate to appleid.apple.com using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.  (
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so. 
    My answer lose. I want reset security  questions answer

    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

  • HT5312 I'm not getting an email to reset my security question what do I do ?

    I have forgotten my security question and have clicked on the link to send an email to reset my security questions and I'm on getting the email, what should I do ?

    If it hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (96899)

  • HT5312 You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.   not  shown why

    send an email to your rescue email to reset your security questions.  i cant find it it is not showen

    Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If that option doesn't appear or work, only Apple itself can reset the questions.
    (90916)

  • HT5312 The option to send an email to reset your security questions and answers is not available and i have a rescue email already. What to do?

    The option to send an email to reset your security questions and answers is not available and i have a rescue email already. I forgot my security questions. What to do?:/

    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    Note:
    You can only set up and/or change a Rescue Email BEFORE you forget the questions/answers.

  • HT5312 I never recieved email for resetting my security questions

    I can't reset my security questions i nevered recieved a email to reset my security questions and i don't have access to a computer

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (94096)

  • HT5312 The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.

    The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.

    Apple ID security issues -
    Call Apple Care and ask for the Account Security Team. They can assist you with your issue.

  • HT5312 I can't get a rescue email to reset my security questions. I clicked the link but there's no massages in my inbox alternate email. Help please :(

    I can't get a rescue email to reset my security questions. I clicked the link but there's no massages in my inbox alternate email. Help please :(

    You are checking your rescue email account - an alternate/secondary email address is a different setting/address on an iTunes account. If it's not in the spam nor inbox then you could try requesting it again, or contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699

  • HT1937 How do I put rescue email to reset my security question password?

    How do I put rescue email to reset my security question password?

    You cannot(without correctly answering two of the questions) and need to ask Apple to reset them; ways of doing so include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (102385)

Maybe you are looking for

  • How to switch off the plugin update notification?

    I am getting the ''"Some plugins used by this page are out of date"'' notification on every page with Flash. The version of Adobe Flash that I am using right now is v.10 - I don't want to update to v.11 'cause v.10 shows much better performance on my

  • Can I restore to factory settings from within windows?

    I have an NB205-330 with Windows 7. I installed Ubuntu Netbook Remix and Grub became my bootloader. Having 2 OS's wasn't as fun as I thought it would be so I'd like to return to just having windows. If I delete the Ubuntu partition Grub still tries t

  • Can not open psd file after electricity failure!! help""

    Please help me how to open psd file. I have been working on one project. It has been saved. After that electricity failure in our house happened and now I can not open it. It is saying: Could not complete your request because the file is not compatib

  • Did Flash Player 11 patch cause problem with Symantec Endpoint?

    I downloaded Flash Player 11. Now each time I attempt to get new antivirus definitions from Symantec I get a warning message that the process failed.

  • Can't get Dual Channel mode to work

    Hello, I have a pair of 512MB DDR400 ram sticks (listed in my sig). The Memory Slots are arranged like this:             1 2   3   [cpu]    |  |    | I put each stick in slot 1 and 2 and no workie, still Single Channel Mode. I put a stick in slot#2 a