HT5312 i cant remember security answer , what can i do plz?

i cant remember security answer , what can i do plz?

The page that you posted from tells you how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on that page should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

Similar Messages

  • When ask me about my security question i cant remember my answer, how can i solve this problem?

    when ask me about my security question i cant remember my answer, how can i solve this problem?

    Go to:
    https://appleid.apple.com/
    Click "Manage My Account", sign in, and go to the Password and Security section. If you've forgotten your answers, there should be a link just under the security questions fields where you can have a reset email sent to your Rescue email address. If the link for the email doesn't appear, as can happen if you didn't set a rescue email address or (apparently) have a .Mac email address, see the user tip created by Kappy, another user here, on how to proceed:
    https://discussions.apple.com/docs/DOC-4551
    Regards.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • HT1911 CANT REMEMBER SECURITY QUESTION WHAT DO I DO

    CANT REMEMBER SECURITY QUESTIONS WHAT DO I DO

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • I have my ID and password but can not remmember the security answers  What can I do ??

    I have my ID and password but can not remmember the security answers  What can I do ??

    Security Questions and Rescue Mail
    There are various ways to resolve this matter, amongst them are ...
    An email to … Apple - Support - iTunes Store - Contact Us.
    Or
    you can follow instructions here … Rescue email address and how to reset Apple ID security question
    Or
    you could call your national Apple support number and ask for Customer Service or their Security section.  The phone numbers are here … Contact Apple support.

  • HT5312 I cant remember the answer to some questions and they blocked my account. I've been sending requests for them to send it to my mail like 20 times and nothing. What can I do?

    I cant remember the answer to some questions and they blocked my account. I've been sending requests for them to send it to my mail like 20 times and nothing. What can I do?

    Click here, phone Apple, and ask for the Account Security team.
    (87657)

  • HT5312 i forget the security questions what can i do ?

    i forget the security questions what can i do ?
    can i reset it ?

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (103789)

  • HT5312 i cant remember security questions and i dont have rescue email how do i set it up

    i cant remember security question and dont have a rescue email set , cant seem to set up rescue email address. how do i  do this.

    The Rescue Email needs to be Set up Before you need it.
    ceslive wrote:
    i cant remember security question
    See Here.  Apple ID: Contacting Apple for help with Apple ID account security
    Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact

  • Unable to remember security answers,how can i reset

    unable to remember security answers please HELP

    From a Kappy  post
    The Three Best Alternatives for Security Questions and Rescue Mail
       1. Use Apple's Express Lane.
    Go to https://expresslane.apple.com ; click 'See all products and services' at the
    bottom of the page. In the next page click 'More Products and Services, then
    'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
    ID security questions' and click 'Continue'. Please be patient waiting for the return
    phone call. It will come in time depending on how heavily the servers are being hit.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • Forgot my security answers, what can i do?

    Im trying to buy some songs from itunes but after entering my password they ask me the security questions as i buy the first time on my ipad something from itunes. But i cant remember the anwsers anymore. What can i do?

    http://support.apple.com/kb/HT5665
    http://support.apple.com/kb/ht5312

  • HT1911 help cant remember security answers to access app store !!

    Just bought airmac, for some reason it needs security Q&A so I can access the app store, cant remember the correct answers, how can I reset please, any help would be appreciated.
    thanks
    Neil

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • I have seemed to forgotten my security answers what can i do

    i have just toped up my itunes account and then tryd to download an app i seem to have forgotten what my security question answer are please help what can i do

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.

  • HT1212 cant remember my passcode what can i do?

    my girlriend forgot her passcode and she cant get in to it what can we do to unlock it ?

    Forgot Passcode use recovery mode to restore
    http://support.apple.com/kb/HT1808

  • HT5312 I forgot my security questions , what can I do ?

    Hi ! Today I bought a iTunes card to download music and it's asking for my security questions , truly I don't remember them and I just want to download music , can you help thanks !

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • I recently changed my ipad password and I cant remember it. What can I do?

    I recently changed my password on my ipad and I can't remember it. How do I reset my password on my ipad?

    If you have backed up your iPad previously, you won't.  If you haven't, you may be out of luck.  Also, if you have the pictures on your computer, you can always re-sync them back to your iPad. 
    BACKUP BACKUP BACKUP    
    Oh and, take a little notebook and everytime you change ANY password on any device, jot it down, and store the notebook in a safe place.  This way, something like this won't ever happen to you again.

  • HT5312 I forgot my security answers what do i do???

    I cannot get into my itunes account because i forgot my sevurity answers and there is no option to change my answers

    See Here.  Apple ID: Contacting Apple for help with Apple ID account security
    Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact

Maybe you are looking for

  • Adding a pc to an airport extreme lan

    I need to connect a pc to my macs airport network (right now it has a tower and a laptop on it) The Airport is the flying triangle with the silver metalic Apple logo. I bought a belkin wireless G adapter (model F5D7050 )the pc sees my airport. It kno

  • Maintaining Settings for Integration into SAP Enterprise Portal

    Hi All, I get the following error in step 12 running RSPOR_SETUP System failure during call of function module RSWR_RFC_SERVICE_TEST Return Value in this step is: 1   (System failure) I am running BW 3.5 SP19 EP 6.0 SP19 All other step are OK I can a

  • Multiple speaker use w/iPad?

    Is there an app that will allow me to use my iPad to stream to multiple bluetooth speakers? The speakers are not Airplay compatible, not wi-fi. They are bluetooth. I have 4 speakers that I would like to place thoughout my office and control with the

  • When i go to save my photo i get black square in my photo?

    im useing the iphone 4 and almost every time i use iphoto and save them after the effects added my photos save with black squares!!! its driving me nuts!!! anyone please help me here lol. also if anyone know how i can get a hold of apple on this situ

  • PO Shipment Status Closed For Invoice

    friends I am entering purchase order and after approval i am entering receiving. After that i am matching this po with my ap-invoice and paying as well. But in po shipments its showing staus "Closed For Invoice" and i want to show my po status "appro