HT5312 i cant remimber my security question to down load on my ipod

i cant remimber my security question to down load on my ipod

The Three Best Alternatives for Security Questions and Rescue Mail
     1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2.  Call Apple Support in your country: Customer Service: Contact Apple support.
     3.  Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

Similar Messages

  • HT5312 I cant reset my security questions even though I have provided a rescue email address and it is verified

    I can't reset my security questions even though I have provided a rescue email and it os verified

    1)  Apple ID: All about Apple ID security questions
    2)  See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    Or Here  >  Apple  Support  iTunes Store  Contact

  • HT5312 I cant reach reset security questions

    How can i reset security questions by email?

    You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
    (85879)

  • HT5312 I cant reset my security questions

    I dont know how to send a mail to my rescue adress, or if i could do ir with thos account

    You've followed the instructions on the HT5312 page that you posted from ? Go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of your account's page and on the right-hand side of the screen do you see a reset link (under the two questions) ? The rest link will only show if you have a rescue email address (which is not the same as an alternate email address) on your account.
    If you don't get the reset link then you don't have a rescue email address, and you won't be able to add one until you can answer your questions - you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use.

  • HT5312 Need to change the rescue email on my account. Cant remember my security questions & the recue email is my wife's ols email address

    Need to change the rescue email on my account. Cant remember my security questions & the recue email is my wife's old email address. How do I change my rescue email?

    You won't be able to change it until you can answer 2 of your questions, you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to update your rescue email address for potential future use

  • HT5312 cant remember my security questions

    i cant remember my security questions, ineed to reset them. how do i do this. I"ve tried and its not letting me

    If by 'not letting me' you mean that you aren't getting the reset link as described on the page that you posted from, then that means that you don't have a rescue email address on your account (and you won't be able to add one until you can answer 2 of your questions) - you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT201363 i still cant reset my security questions why is it so complicated?

    i still cant reset my security questions and ive followed the steps provided by itunes i dont know what to do

    What have you tried ? If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • My account is locked, i cant remember my security question, and I accidentally entered my itunes card in here instead of my other account, so can someone from apple help me out and fix my account

    my account is locked, i cant remember my security question, and I accidentally entered my itunes card in here instead of my other account, so can someone from apple help me out and fix my account (and no, i dont have any rescue email address or whatsoever)
    please help me because i dont to waste money for nothing

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • HT201363 please help me i cant rembar my security question

    please help me i cant rembar my security question
    send me on email:
    [email protected]

    Kappy's Some Solutions for Resetting Forgotten Security Questions
    (only solutions)

  • I cant reset the security questions i forgot them so what do i do? and i cant find the reset secuirty question to click on it

    i cant reset the security questions i forgot them so what do i do? and i cant find the reset secuirty question to click on it

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • HT201303 cant remember my security questions! how to recover my account security questions

    cant remember my security questions! how to recover my account security questions

    Welcome to the Apple Community.
    You might try to see if you can change your security questions. Start here, change your country if necessary and go tomanage your account > Password and Security.
    I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose.
    If that doesn't help you might try contacting Apple through Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices)

  • Hi i have problem in my security question email is blocked and i cant rested my security question in second emial becouse i cant see this linked

    Hi i have problem in my security question email is blocked and i cant rested my security question in second emial becouse i cant see this linked

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (117310)

  • HT201303 I cant answer the security questions or find out how to edit them

    I cant answer my security questions< how can I reset them

    Welcome to the Apple community.
    Start here, and reset your password, you will receive an email with your new password, then go tomanage your account > Password and Security and change your security questions.
    If that doesn't help you might try contacting Apple through iTunes Store Support

  • Cant recover my security questions

    need help cant recover my security questions it wont let me

    You can contact the Apple ID Security site at http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HR57 and ask to speak with the Account Security Team.

  • I cant change my security question or answer

    i cant change my security question or answer
    the option dont show , and i know how to change it , i did it before but this time it requires me to just answer the securiy question
    when i put it wrong it dont ask me if i forgot it as usual to do rescue
    and the question is strange i  never puted this questin for sure

    If you aren't getting the reset link on your account on http://appleid.apple.com then you don't have a rescue email address on it, and you won't be able to one until you can answer your questions - you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

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