HT5312 i cant veryfy my apple id. i dont recognise the the rescue email? how do i get round this

how do i veryfy myApple ID if i no longer use the rescue email i provided?

You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(86758)

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I'm trying to sign in to icloud on my laptop to access my itunes but it says my apple id is valid but wont open. I don't have an apple phone, I have an android phone. How can i get round this?

I am trying to access some of my songs on itunes on my pc but it's says I need to install icloud. I did this but it says I need to sync my phone but that is an android phone. It says my apple id is valid but still won't let me sign in. How can I get round this?

Enchanted1 wrote:
All this and I still don't have enough space on my startup disk, but that's another whole question!
No, this should be the number one thing you are concerned about.
Until you get this sorted, there is a good chance you may simply lose everything.
Do you hav ean external drive?
If so copy the entire /Music/iTunes/ folder to the external drive.
Then you can delete /Music/iTunes/ empty the trash and recover this space.
Do this then Apple menu > Software update.
Restart the computer
Then post back.

HT3180 My Apple TV is coming up with the picture of the Apple TV and cable linking to iTunes sign. How do I get past this?

My Apple TV is coming up with the picture of the Apple TV and cable linking to iTunes sign. How do I get past this?

http://support.apple.com/kb/HT4367?viewlocale=en_US&locale=en_US
It or an update has gone wrong - you need to restore via iTunes as detailed above.

I dont know my apple id password or security questions and I dont have access to the linked email, how do i get the password?

I dont know my apple id password or security questions and I dont have access to the linked email, how do i get the password?

Call Apple Support, ask to speak with Account Security, and see if they can help.
Regards.

HT5312 hi but i have a problem i dont know what my rescue email is because i cant see the email ? what can i do?

i have a problem i dont remenber what my rescue email is so i cant answer de security questions so what can i do?

Same here bro i did forget my rescue email and know i can't buy anything... i lost 89.99 dollars on that account that frustuaring.

HT5312 Guys, I have forgotten my security question answers, and the rescue email I placed in with my apple id has been closed down as well (it was a university id, when I graduated, the email service expired). I need help changing my password.

Guys, I have forgotten my security question answers, and the rescue email I placed in with my apple id has been closed down as well (it was a university id, when I graduated, the email service expired). I need help changing my password.

The Three Best Alternatives for Security Questions and Rescue Mail
    1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

HT5312 i dont remember the rescue email address

i dont remember my rescue email address so i cant verify the email that was sent to me what can i do? i am unable to download apps on my phone or do any purchases.
tell me what to do

1. See my User Tip for some help: Some Solutions for Resetting
    Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for
        support and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane

My i phone got ran over (smashed) cant power up at all,when i plug into a laptop its asks to verify my phone how can i get round this help!!!!!

I phone 4 32 gb
my phone got ran over by a car completely smashed it I need to retrieve data from it,
I cant power up but when I plug it into a laptop it asks to verify the phone how
can I do this with no front screen,I cant even replace the screen because the clip on
the back what the screen clip into is broken as well can anybody help

loopy45 wrote:
my phone got ran over by a car completely smashed it I need to retrieve data from it,
I cant power up
If you can't power the phone up, you're not going to be able to get any data off of it.

I have 2 apple ID one of the emails i used was hacked into a while back and now the password don't work to open that particular account in order for me to update my apps ? how do i get round this problem

further to the outline in the description above - i cant play a dvd on my mac book it keeps spitting it out ?

Maybe some help here:
http://www.apple.com/support/appleid
http://www.apple.com/support/mac/app-store
https://iforgot.apple.com/password/verify/appleid
http://support.apple.com/kb/HE57
Sorry forgot the disk part.
You may have a dirty lens on the optical reader, you can try a DVD/CD cleang disk (available at most places that sell DVD/CD players, some canned moisture free compressed air, or a buisness card wrapped in a micro fiber cloth to try to wipe the lens clean.
Hope this helps

I cannot change my iCloud account on my phone. I cannot delete the iCloud account and my old apple ID is not recognized in the system. How do I get around this?

My new phone has an old apple ID associated with iCloud only. I cannot delete the account as it has "Find my iPhone" turned on. Additionally, it tells me that my password is incorrect from the old account, when I try to reset my password it tells me that my birthday is incorrect, and then when I try looking up my ID, it says that the old ID doesn't exist. Any ideas on what I can do? Any verification email sent would go to an address that hasn't existed for a couple years. Thank you!

See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
lmerchant wrote:
My new phone has an old apple ID associated with iCloud only. I cannot delete the account as it has "Find my iPhone" turned on.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818

HT5312 My problem is that I'm n not receiving the rescue email, I retried so many times and nothing happened. What should I do?

Every time I want to buy an app I get this message saying "You need to answer security questions first" and the problem is I forgot the answers to these questions, it showed me that if I forgot my answers I should visit Appleid.apple.com and send a "reset security questions e-mail", I pressed on that link, signed in then pressed on this option "Send reset security info email to c*****@hotmail.com" I typed my email *the same Apple account email* and it showed me that the "reset security questions e-mail" has been sent to my account, I logged in to my account and found nothing, I tried waiting but nothing happened, I did the whole same thing many times, sending the "reset security questions e-mail" but I received nothing on my email. What should I do?
I need to reset these questions because I need my apple ID
Thanks for your time

Check the spam filter. If it's not there, you need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100346)

HT5312 apple is not sending mail to my rescue email address so i cant proceed further regarding "changing my password or security ques"????

apple is not sending mail to my rescue email address so i cant proceed further regarding "changing my password or security question" ?????? help???

You are at least the second person to post the same thing today, so I don't know if there are problems with it. You clicked on the link to send reset info to your rescue email address as shown in steps 1 to 5 of the page that you posted from, and you've checked your spam folder as well as your Inbox ?

HT5312 Need to change the rescue email on my account. Cant remember my security questions & the recue email is my wife's ols email address

Need to change the rescue email on my account. Cant remember my security questions & the recue email is my wife's old email address. How do I change my rescue email?

You won't be able to change it until you can answer 2 of your questions, you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to update your rescue email address for potential future use

My apple id email address is no longer valid. my current email address is recognised as my rescue email...i need to cancel old, change my current and add a new recue email...cant seem to be able too

my apple id email address is no longer valid. my current email address is recognised as my rescue email...i need to cancel old, change my current and add a new recue email...cant seem to be able too

How are you trying to do it ? You can change the rescue email address on your account by, from http://support.apple.com/kb/HT5312 :
Navigate to appleid.apple.com using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
Once you've finished editing your rescue email address, click the Save button directly below the email field.
You can then try using your current rescue email address as your primary email address - you may need to log out of that page and back in. Or you can then try changing the primary email address via the Store > View Account menu option on your computer's iTunes
If you have an iPhone, iPad and/or iPod Touch you may then need to log out of your account on them by tapping on it in Settings > iTunes & App Store and log back in for the account to be 'refreshed' on it.

HT5312 What if i forgot the rescue email address ? And the security questions ... I only have This sonnet seems to be about the author's attempts to immortalize his wife or the love of his life. Access to my apple id email . I think someone changed them

What if i forgot the rescue email address ? And the security questions ... I only have This sonnet seems to be about the author’s attempts to immortalize his wife or the love of his life. Access to my apple id email . I think someone changed them .

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
The security questions and rescue email address is there for account security. If you don't have a rescue email address then contact iTunes Support using the link on the HT5312 page that you posted from.
When they've been reset you can then either a rescue email address for potential future use, or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570

HT5312 i cant veryfy my apple id. i dont recognise the the rescue email? how do i get round this

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