HT5312 I changed my Apple ID and email but the old adress still comes up when I try and get into Itunes or the app store

i changed my apple ID and whan I try and open the App store the old ID comes up how can I get it to take my new ID/ email address that has been accepted

Sign Out of your Account... Then.. Sign in using the preferred Apple ID.
It should be Noted that anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
Apple ID FAQs > http://support.apple.com/kb/HT5622

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So ANNOYED! I changed my apple id and it wont update on my app store. Now I can't download anything.

Not sure what is going on. I changed my apple id, made the new one my only apple id. And my iPad won't recognize it. It is still using my old one especially in the app store. It won't change at all. Anyone have suggestions?

If you updated your existing account then try logging out of it on the iPad by tapping on the id in Settings > Store and then log back in and see if that 'refreshes' the account on the iPad. If you created a new account then any content that you purchased/downloaded via the old account will remain tied to that old account, and only that old account can download updates to its apps.

HT4314 Hi i need help please i been playing clash of clans over 13 months. And today o realise what someone using my game Centra. Someone playing on my game Clash of Clans. I been change my Apple ID password, email, but doesn't work. Then I playing game I

Hi i need help please i been playing clash of clans over 13 months. And today o realise what someone using my game Centra. Someone playing on my game Clash of Clans. I been change my Apple ID password, email, but doesn't work. Then I playing game I can see what someone else trying connecting to my game And I don't know what to do.So if you can help me please? I don't wanna lose my game.

Contact iTunes
Contact iTunes

Hi i need help please i been playing clash of clans over 13 months. And today o realise what someone using my game Centra. Someone playing on my game Clash of Clans. I been change my Apple ID password, email, but doesn't work. Then I playing game I can se

Hi i need help please i been playing clash of clans over 13 months. And today o realise what someone using my game Centra. Someone playing on my game Clash of Clans. I been change my Apple ID password, email, but doesn't work. When I playing game I can see what someone else trying connecting to my game And I don't know what to do.So if you can help me please? I don't wanna lose my game.

Hello Vaidas Vaidas,
It sounds like you are noticing someone else is accessing your Clash of Clans data by playing the game and you have tried to reset your Apple ID password. If you are following the steps outlined in this article:
Apple ID: Changing your password
http://support.apple.com/kb/ht5624
What is preventing you from changing your password? Any error messages or prompts?
Thank you for using Apple Support Communities.
All the best,
Sterling

I had to change my Apple ID and password in itunes. Now my icloud doesn't work and I can't update my apps on my iPhone. I have looked at suggestions on the community pages and apple suggestions but none of them are relevant to iOS 8.1.2 icloud just

I had to change my Apple ID and password in itunes. Now my icloud doesn't work and I can't update my apps on my iPhone. I have looked at suggestions on the community pages and apple suggestions but none of them are relevant to iOS 8.1.2
icloud just keeps bringing up my old email address & asking for my old password which doesn't exist anymore and when I try to sign out of icloud it wants my old password, when I tried to change my primary email back to the old one it wants me to verify it through an email address that doesn't exist. Please can you help me sort out this nightmare.

Hi skippy2012trev,
Welcome to the Apple Support Communities!
I understand that you updated your Apple Id and password but now you are being prompted for the old information in iCloud. You are on the right track by changing the Apple ID back to the previous email address temporarily so that you can sign out. You should not need to verify the email address. After you edit the Apple ID back to the old email address and then sign out of iCloud on your iPhone, edit the Apple ID back to the address you would currently like to use. There is no need to change the password again, only the email address, unless you prefer to update the password again.
If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
Cheers,
Joe

I have an Ipad My apple ID and password works for Ibooks and Icloud but when I try to get into the app store it doesn't show my entire email address on the account. When I try to get into the app store it tells me my password is incorrect. How can I corr

I have an Ipad My apple ID and password works for Ibooks and Icloud but when I try to get into the app store it doesn't show my entire email address on the account. When I try to get into the app store it tells me my password is incorrect. How can I correct this? I have been emailing support but so far they have been no help

Open the App Store app, go to the Featured pane, swipe to the bottom, tap the Apple ID and sign out. Tap again and sign in with the Apple ID of your choosing.

HT204053 I changed my apple ID and now my iTunes ID is still the old one. How do I ca

I changed my apple ID and now my iTunes ID did not change . How do I change this????

Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)

Hi,I have made a new Apple ID and logged in on my phone, on settings, but the app store is still using my old one. How do I get rid of the old ID and replace it with the new one?

Hi, I have made a new Apple ID and logged in on my phone, settings > iTunes & app stores, but the app store is still using my old Apple ID. How do I get rid of the old ID and replace it with the new one?

HAYDONISRAD wrote:
... Maybe I'll stick with hers for now :-)
OR...
You could use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.
From Here http://support.apple.com/kb/HE37
I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?

HT5622 Is there any reason why my apple id and password allow log in to App Store but say invalid password when trying to activate Facetime ?

Is there any reason why my apple id and password allow log in to App Store but say password invalid when trying to activate Facetime - I thought that Id and password were the same for all functions ?

try the steps in this article:
http://support.apple.com/kb/TS4268

HT4865 When someone trys to get into my iCloud on à different device, either then on my trusted devices, do i recieve then an email? i have à iMac iPad and iPhone and i live in Holland, is this possible or only for the future?

When someone trys to get into my iCloud on à different device, either then on my trusted devices, do i recieve then an email? i have à iMac iPad and iPhone and i live in Holland, is this possible or only for the future?

I want all my devices to be on a password related internet but the double nat on my TC makes weird things happen and slow. I try bridge mode but the internet doesn't work.
You building supplied internet is a cheap service that is without proper routable addresses..
Therefore to use more than one IP you MUST have double NAT.. sorry there is no choice..
Slow that is because you are sharing internet with every other person in the building.. get your own broadband service.
Bridge will not work.. it cannot work because the building only has private IP addressing. And they only give you a single address.
You can put a password on the wireless.. go to the airport utility and put in a password.
Other than that I don't understand what password you expect.
Can I get an explanation of what bridge mode is?
No NAT.. means the TC becomes a dumb Wireless AP and switch.. works fine with a cable modem router.. or any broadband router but useless with your building system.
Can I get suggestions on what I should do to use the TC as a wireless device to spread the same wireless device my apartment is broadcasting?
Double NAT, and set your own wireless names. There is no alternative.. sorry.

I deleted all Apps on iPad as they were associated with an out of date Apple ID and I could not update them, but the "App Store" logo still shows that there are 2 to be updated and when I go there I cannot delete. Please assist. Thanks.

I deleted all Apps on iPad as they were associated with an out of date Apple ID (which I have forgotten the password) and I could not update them, but the "App Store" logo still shows that there are 2 to be updated and when I go there I cannot delete. Please assist. Thanks.

Why don't you explain what happens when you try to delete these two apps that are showing that they need updates. You can only delete them if they are actually installEd on the iPad. Are they on the device?

Want to install Skydrive on my mac, but the app store wants US billing information and I am in Gibraltar. Can anyone help me with this?

Want to install Skydrive on my mac, but the app store wants US billing information and I am in Gibraltar. Can anyone help me with this?

Yes, if this is a permanent change. But you still have to have all the other changes - billing address, credit card, residence, etc. See Manage My Apple ID.
If you can't remember answers to security questions:
The Three Best Alternatives for Security Questions and Rescue Mail
    1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'. Please be patient waiting for the return
          phone call. It will come in time depending on how heavily the servers are being hit.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

I have received a weird email from the App Store about the iCloud...

I got a weird email from the App Store saying this...
Dear iCloud Member,
Your annual subscription was set to renew on Oct 20th, 2012 PDT.Attempt to do so has failed.
This may occour as a result of change of credit card or billing address. Please take a minute.
to review your account settings. If you want to change any of the details below, log in to MobileMe
select Account and click continue. .
LOGIN HERE TO UPDATE.
Copyright © 2012 Apple Inc. All rights reserved.
The thing was, when I clicked on the login thing, it took me to another site and I instantly shut the server down before anything happened. Is this a real email or is it a fake? Has anyone else had this? I have already updated from one to the other so I don't know why I am receiving this.

As long as you didn't enter your iCloud username and password on the site the link took you too, you will be ok.
If you did, change your password immediately, and be vigilant for any suspicious activity in your account.

TS1398 my ipad is connected to my wi-fi but the app store and itunes store never open, the internet nev    er works and it is always loading. i dont understand as it is a brand new ipad.

my ipad is connected to my wifi but the app store and itunes store never open, the internet never works and it is always loading but never working. I dont understand why as my computer works for my wifi and my brand new ipad should too.

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

HT1338 i have installed 10.6.8 and all of the updates but the app store won't allow me to buy mountain lion

i insalled snow leopard 10.6.8 and all updates but the app store will not allow me to purchase mountain lion.

Is your iMac from mid-2007 or newer? If not, it's too old to support Mountain Lion.
If so, do you meet all the requirements below for Mountain Lion?
http://support.apple.com/kb/HT5444

HT5312 I changed my Apple ID and email but the old adress still comes up when I try and get into Itunes or the app store

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