HT5312 i could not received email regarding reset security question

Dear apple staffs,
I forgot my security question to purchase apps on store but after I press reset security question and I send email  until now until i can't receive the email. pls. reply.

Hi there,
Why dont you just change your Apple ID (your email)? Make a new Apple ID and do the security questions that you will remember. Also, make sure you write down all the info with your Apple ID for later refrence.
To create a new Apple ID, follow the easy steps below:
Settings > Itunes and App stores > Tap "Apple ID: (YOUR APPLE ID IS HERE!)" > Tap "Sign Out" > Tap "Create New Aple ID"

Similar Messages

  • Not receiving email to reset security information

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    If you're not receiving the email to your rescue email account (you've checked the spam folder as well as the inbox, and tried clicking the link again ?) then you could contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699

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    Have you checked all your email accounts?  If you have a 'rescue' email address set up, it was probably sent there.  Also, check your spam/junk folders like Niel mentioned.
    Also, Apple doesn't monitor these forums.  You'll need to contact Account Security at Apple.  If you're in the U.S., call 1-800-MYAPPLE.
    And next time, write down your security question answers someplace safe.

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  • HT5312 What if you don't receive the email to reset security questions

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  • Need to send my back up email a reset security questions email but the option does not show when I click on password and security

    Need to send my back up email a reset security questions email but the option does not show when I click on password and security

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
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  • HT5312 not send email  Apple ID security questions to me.

    hello
    not send email  Apple ID security questions me
    <Email Edited By Host>

    Most of the people on these public forums, including myself, are fellow users - you're not talking to iTunes Support here. I've asked the hosts to remove your email address from your post.
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    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

  • Not receiving the email to reset security questions

    Added another second email contact, got the emai to verify. Also put in help to support team, got the email that it went in.
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    I have rented movies from itunes before and my password was enough.  Suddenly it states I must answer questions because I have never downloaded before. I still have the iOs5 and never had a problem..last films download this spring.
    Can someone help me???
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    Click here and fill out the form.
    (90525)

  • HT5312 I can't receive email to reset my security questions why ? However I can receive email for any thing . what can I do ?

    I can't receive email to reset my security questions why ?
    However I can receive other emails from apple . what can I do ?

    If you aren't receiving the reset email to your rescue email account (and you've checked the spam folder on that account as well as the inbox, and tried clicking the reset link again) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699

  • HT1920 Email is not being sent for reset security questions?

    When I click send reset security questions to t********@gmail.com I do not recieve an email. I checked the spam and all other inboxes but still nothing. Anyone able to assist with this or have had a problem with it in the past.
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    If you aren't receiving the email (you've tried clicking the reset link again ?) then you will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699

  • HT5312 I CAN NOT REMBER MY ANSWER FOR SECURITY QUESTION HOW TO I RESET

    I AM TRYING TO RESET SECURITY QUESTION I CANNOT REMEBER ANSWERS

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get the questions reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use, or you could change to 2-step verification : http://support.apple.com/kb/HT5570
    For future info typing all in capitals is considered shouting and makes posts difficult to read, and may mean that people don't reply.

  • HT5312 When i send the email to reset sequrity questions, why won't it send the email?

    when i send the email for the security questions for answers it never sneds the email. tried it multiple times and still wont send it. I have $15 on my account and are not happy i cannot use it

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
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    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 I'm forget my email for reset security

    I'm forget my email for reset security
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    Nobody on these boards can do that. You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (99258)

  • HT5312 There are no words saying to reset security question. I have forgotten my answer to my question.

    There are no words saying to reset security question. I have forgotten my answer to my question.

    The reset link will only show if you have a rescue email address (which is not the same thing as an alternate email address) on your account. If you aren't getting the link then that implies that you don't have one, and you won't be able to add one until you can answer your questions - you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use steps 1to 7 half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • We cannot get email to reset security questions

    I want to reset security questions but I didn't receive the email to reset it, even though I tried it so many times.

    Contact the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.

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