HT5312 I didn't receive the security questions answers email. HELP?

I dont remember the answers to my security questions and I clicked on send the answers to my email dozen times, but nothing.. I didnt get an email..
i need to purchase some apps..
help.. ???????

If you aren't receiving the email to your rescue email account (and you've checked the spam folder on it as well as the inbox) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699

Similar Messages

  • I tried buying an album off the iTunes Store but I didn't know the security question answers. It disabled my account from buying for 8 hours but I want the album by tonight! Help please?!?!

    I tried buying an album off of the iTunes Store but I didn't know the security question answers. I reached the limit for the amount of answers and now it disabled my account from buying for 8 hours but I want the album by tonight! Can anyone help?!

    If you've disabled your account for 8 hours then you will need to wait until the 8 hours have completed.
    When the 8 hours are up, then if you have a rescue email address (which is not the same thing as an alternate email address) on your account then you should get a reset link on your account : http://support.apple.com/kb/HT6170
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620

  • I didn't receive my security questions reset email?

    I tryed buying an app today and it said I needed to answer my security questions, but I forgot them, so I clicked "send reset email" and I never received it. I tryed sending it again and I still didn't receive it. I want to buy apps but I can't because I forgot my security questions and I'm not receiving the reset email..... This is very annoying!

    Kappy's Some Solutions for Resetting Forgotten Security Questions

  • HT5312 I'm not receiving my security questions reset email and it's not in my junk folder

    I'm really starting to loose faith in Apple! Please see the thread title!

    If it's been a few hours, you need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (90524)

  • HT5312 i forget the security questions  answer for my Apple ID?

    i forget the security questions answer for my  apple id

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • I have two apple ID's but cannot remember the security question answers and the email address is no longer active - how can I access this account

    I have two apple ID's but cannot remember the security question answers and the email address is no longer active - how can I access this account as it seems to be the one my icloud space is attached to.  I haven't backed up my ipad or photos for a while. 

    Security questions:
    https://discussions.apple.com/docs/DOC-4551
    http://support.apple.com/kb/HT5312
    If you don’t know your security questions, phone Apple (using the number listed here:  http://support.apple.com/kb/HE57  ) and ask for the Account Security Team.
    About 2-step verification of your Apple ID:
    http://support.apple.com/kb/ht5570
    This is also useful:
    http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email

  • HT5622 I forgot my Apple ID password, as well as the security questions answers. Also, I currently can't use any of the rescue e-mails. Is there any other way I can reset my security answers or maybe reset the rescue e-mail?

    I forgot my Apple ID password, as well as the security questions answers. Also, I currently can't use any of the rescue e-mails. Is there any other way I can reset my security answers or maybe reset the rescue e-mail? I called the Apple customer service and it was helpful, except I recieved an e-mail that expired 3 hours later, I can't call them again because I am overseas and it's really expensive to keep on calling international numbers! . Can anyone PLEASE help me?
    I can't use any of my apple products properly such as my iphones because of iCloud and I can't purchase items on Apple TV!
    Thank you.

    Security questions:
    https://discussions.apple.com/docs/DOC-4551
    http://support.apple.com/kb/HT5312
    This is also useful:
    http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email
    If you don’t know your security questions, phone Apple (using the number listed here:  http://support.apple.com/kb/HE57  ) and ask for the Account Security Team.

  • How do you reset the security question answers if you don't remember the answers to the questions?

    How do you reset the security question answers if, you don't remember the answers to those questions?

    Read this about how to change the security questions: http://support.apple.com/kb/HT5312
    If you can't use these procedures contact Apple. See http://support.apple.com/kb/HT5699

  • I have to create a new iTunes account as I cannot remember the security question answers to my current account, how do I move over my purchases from my current account to my new account?

    I have to create a new iTunes account as I cannot remember the security question answers to my current account, how do I move over my purchases from my current account to my new account?

    fayry wrote:
    ... how do I move over my purchases from my current account to my new account?
    This is not possible...
    Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID.
    Apple ID FAQs  >  http://support.apple.com/kb/HE37

  • HT5787 i forget the security questions answers and i cant get email of resetting link in my email

    i forget the security questions answers and i cant get email of resetting link to my email

    If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (103829)

  • I forgot the security questions answers

    I forgot the security questions answers & alternative email address also

    Do you know what your rescue email address is ? An alternate email address is not used for resetting security questions. If you don't know your rescue email address, or don't have one on your account (you won't be able to view / add /change it until you can answer your questions), then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to view and/or add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • I've forgotten the security question answers, still waiting for reset email, what should i do ????

    i've forgotten the security question answers, still waiting for reset email, what should i do ????

    Call your national Apple care number and ask for help.   Find the number ...
    Contacting Apple for support and service

  • HT6170 Forgot the security question answers and dont have a rescue email

    Forgot the security question answers and dont have a rescue email

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • I have forgotten the security questions answers, so what to do in same case

    i have forgotten the security questions answers, so what to do in same case.
    regards

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (107043)

  • HT5312 I've forget my security question answers plz help

    I've forget my security question answers plz help me

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

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