HT5312 i didnt make a rescue email and i dont remember my security questions

i need help reseting my security questions or figuring out what they are

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

Similar Messages

  • HT5312 What if I can sign into my rescue email and I dont remember my security questions?

    Ive Tried everything but I cant seem to change my rescue email and I forgot my security question answers help please it wont let me buy stuff!

    The Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT201363 I dont remember the password for my rescue email and i dont know my security question

    im trying to buy a book

    If you can't get the password changed, you need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (100407)

  • How do I make a rescue email if i have forgotten my security questions?

    I dont know my secruity questions and I didnt set a rescue email.
    I cannot buy apps as it will not let me.
    Please help !

    To Contact iTunes Support...
    Use this Link  >  Apple  Support  iTunes Store  Contact
    Goto...
    Select your help topic  =  Account and Billing or whatever is relevant to your issue.

  • HT5312 I have two rescue email addresses but it won't let me send a rescue email, and I've forgotten my security questions! Please help!

    So, I've been trying to access my account to purchase a song, and I had to answer my security questions. Well, I haven't answered them in like a year or so, and I forgot the answers, and it won't let me send a rescue email though I have two verified rescue email addresses. .-. Pease help!

    Use the link to contact the iTunes Store staff in the 'Additional Information' section of that article; if you didn't previously set up a valid rescue email address, which isn't the same as an alternate email address, only Apple itself can assist with recovering lost answers.
    (87974)

  • I forgot my security questions and i don't have a rescue email and in order to make a rescue email you need to know your security questions..... Is there anything I can do?

    Is there any way to set up a rescue email if you don't know your security questions?

    No. You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (104072)

  • This is my first time buying from my iPad and I dont remember the security questions. How do I reset the security questions?

    How do I reset my security questions?

    Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
    (76866)

  • How do I recover Icloud password if I don't have access to primary/rescue email and I cannot guess the security questions? (I'm in a foreign country and don't have a phone)

    I just lost my phone and I'm in a foreign country. I'm thinking I won't get it back, but I'm trying to log on to icloud.com to use find my iphone app. However for whatever reason the same Apple ID has a different password for itunes and icloud. I have no way of calling apple or retreiving my forgotten password online. What do I do?

    Without the proper name and password there is nothing you can do.
    Your old passord is needed before you can create a new one.

  • I didn't make a rescue email and forgot my security questions what do i do?

    I have no clue what to do. I didnt make a rescue email and i forgot my security questions what do i do????

    http://support.apple.com/kb/ht5312
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so. 

  • HT5312 I have already apple ID and pass word but I did not provide a rescue email . How can I set a rescue email?  NOTE: I forgot my security question.thanks

    provide a rescue email . How can I set a rescue email?  NOTE: I forgot my security question.thanks

    You won't be able to add a rescue email address until you can answer 2 of your questions, you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 yeah i cant set up a rescue email to change my security questions because I dont remember the security questions. i did this a while ago i honestly dont remember. i tried to contact support but they just told me what you just told me. i

    I can't answer security questions because I dont remember the security questions. i did this a while ago i honestly dont remember. i tried to contact support but they just told me what you just told me.

    We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
    How did you contact Support ? You should be able to contact them in your country via this page and get your questions reset : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • Hi, i dont remember my security question and my rescue email

    hi
    i would like to buy some app. But i dont remember my security question and my rescue email

    According to the guide If you forgot the answers to your Apple ID security questions - Apple Support, if you forget your security ID and rescue email address, you have to contact Apple support: Contact Apple for help with Apple ID account security - Apple Support

  • How do you change your rescue email if you have forgotten your security questions?

    I've had my IPad for about 2 years now and I have bought a lot of apps since but all of a sudden it asks me to answer my security questions whenever i try to buy an app! I click the link to the apple Id page and it says resend security information to my email. apparently the end of my email ends with yahoo.com and whenever I log on to that it's yahoo.ca and I cannot find the email with the instructions to change my security questions!! So please me as this has never occurred before! How do you change your rescue email if you have forgotten your security questions? And can you somehow purchase apps without answering your security questions because I just put 25 dollars onto my apple id and I don't want it to go to waste! Please help me!

    You won't be able to change the rescue email address until you can answer 2 of your questions, you will need to contact iTunes Support or Apple to get them reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • HT1918 how to add a rescue email adress to recieve my reset security question ..i dont have one

    how to add a rescue email adress to recieve my reset security question ..i dont have one

    Welcome to the Apple Community.
        1.    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
        2.    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
        3.    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • I HAVE FORGOTTEN THE ANSWERS TO THE SECURITY QUESTIONS AND I DONT REMEMBER MY SECURITY EMAIL I ENTERED WHEN I MADE MY APPLE ID. PLEASE HELP ME WHAT I CAN DO?

    I HAVE FORGOTTEN THE ANSWERS TO THE SECURITY QUESTIONS AND I DONT REMEMBER MY SECURITY EMAIL I ENTERED WHEN I MADE MY APPLE ID. PLEASE HELP ME WHAT I CAN DO?

    If you forgot the answers to your Apple ID security questions - Apple Support
    Apple ID- All about Apple ID security questions
    Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
    Contact Apple for help with Apple ID account security - Apple Support

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