HT5312 I don not have rescue email in my apple id and i need to reset my security questions

How can i fix that. I do not insert a rescue email when i create a apple id and now i need to reset my security questions i do not know how?

Click here and request assistance.
(74835)

Similar Messages

How do I set up a rescue email for my Apple ID so that I can reset my security questions?

In order for me to edit my security questions, I need a rescue email for my apple ID. I cannot for the life of me figure out how to set up a rescue email, and its getting to the point where Im getting extremely frustrated. I just want to be able to purchase music on my iPhone again. HELP!

Rescue Email and Security Questions
http://support.apple.com/kb/HT5312
Apple ID Manage Account
Go to My Apple ID and click Manage your account."
More Info here > Frequently asked questions about Apple ID

HT5312 My rescue email address no longer exists and I can't remember my security questions. HELP

My rescue email address no longer exists and I can't remember my security questions. HELP

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102981)

HT5312 I want to purchase an app on a new ipadbut i forgot my security question answers. I have saved a second email address in my apple id and would like to reset my security question,

How can i reset my security questions for my apple ID.

If you have a rescue email address (which is not the same thing as an alternate/secondary email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

I need to reset my security questions, but can I message support by text and not call or if you can tell me how to reset my questions here that will be great and I don't have a rescue email.

I need to reset my security questions, but can I message support by text and not call or if you can tell me how to reset my questions here that will be great and I don't have a rescue email.

If you've forgotten the answers, you can't do that yourself. Click here, tell the iTunes Store staff that you can't call, and see what they say.
(109704)

HT5312 I don't have a rescue email option and i want to reset the security questions , so what shall i do?? I have been trying to do so for about 2 weeks , please can you help???

I don't have a rescue email option and i want to reset the security questions , so what shall i do?? I have been trying to do so for about 2 weeks , please can you help???

You will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699
When they've been reset you can then use steps 1 to 7 half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

HT5312 I forget the answers of security questions and i don't have rescue email how can i reset security questions, especially that i don't have a support from apple in my country lebanon to contact with

I forget the answers of security questions and i don't have rescue email how can i reset security questions, especially that i don't have a support from apple in my country lebanon to contact with

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
How to Manage your Apple ID: Manage My Apple ID

HT5312 How do I reset my security questions if I don't have rescue email address ?

How do I reset my security questions if I don't have rescue email address ?

You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(93267)

HT5312 I can't remember my Answers and i can't reset my Security questions because i don't have a rescue mail what can i do?

Hi ALL,
hope you are well.
I can't remember my Answers for the security questions and i can't reset my Security questions because i don't have a rescue mail what can i do?
and i tried calling the security support team and they told me they will send me an instructions how to do it and still got nothing till now.
So please can i have some support.
I'll appreciate your help.
Thanks

Reset Security Questions
     There are several different methods. Try one. If it doesn't work,
     then try the next one. Don't try to do everything at once.
Frequently asked questions about Apple ID
Manage My Apple ID
Note: you may need to continue entering false answers to the questions until you trigger the response needed to start making changes. It will take six or nine retries.
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
      Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
      like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
      tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
      "done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
      Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
      should be asked to verify your security code for the credit /debit card and NOT the
      security questions.
d. At this time you can remove the card by going back in to edit the payment info and
      selecting "none" as the card type then saving the changes by selecting "done". You
      should now be able to use your iTunes store credit without answering the security
      questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends!

I don't have rescue email address

I don't have rescue email address. How can I create my rescue email address?

Hi ghenzea,
Thanks for using Apple Support Communities. This article has information on editing your rescue email address that should allow you to add one:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
These first 4 steps should get you in the right place:
You can edit or delete your rescue email address at My Apple ID. To edit your rescue email address:
Navigate to My Apple ID using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
Cheers,
- Ari

I need to reset my security questions and I don't have a rescue email and my location doesn't allow me to contact them via phone.

I need to reset my security questions; I don't have a rescue email and I can't call them from where I am atm.

What country are you and your iTunes account in ? Does that country show on this page : http://support.apple.com/kb/HT5699 ?

How can I reset answer secuirity questions and I don't have rescue email address

How can I reset my answer secuirity without rescue email address and I don't have rescue email address

there is no way to change the question, u need an assistance by apple support centre.

HT1937 I have two security question and can not remember them also I do not have rescue email address, what Can I do?

I have two security question and can not remember them also I do not have rescue email address, what Can I do?

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(101276)

HT4798 I can't seem to remember my apple password and also the answer to my security question seems to be incorrect. Apple don't seem to have the correct email down either so I have no way of resetting my password, what do I do??

I can't seem to remember my apple password and also the answer to my security question seems to be incorrect. Apple don't seem to have the correct email down either so I have no way of resetting my password, what do I do??

Foziakhan,
If you are referring to your Apple ID password, call Apple (1-800-MY-APPLE) and ask to speak to the Account Security Team. They will be able to assist you with resetting your security questions and also the password.
Hope this helps. Good Luck!

HT5312 I no longer have access to the email address used as my Apple ID and when I choose to answer security questions, my DOB had to have been originally entered incorrectly because it keeps failing. How do I get rid of my old Apple ID and create a new

I no longer have access to the email address used as my Apple ID and when I choose to answer security questions, my DOB had to have been originally entered incorrectly because it keeps failing. How do I get rid of my old Apple ID and create a new one?

Contact Apple, either through the link in that article or by phoning them. Alternatively, just create a new Apple ID; previous iTunes Store purchases won't be transferred to it.
(79271)

HT5312 I don not have rescue email in my apple id and i need to reset my security questions

Similar Messages

Maybe you are looking for