HT5312 I don't have a rescue email address. I'm trying to set uo iOS7.0 & without the rescue address I can't continue
Don't have a rescue email address. Trying to set up iOS7.0 & cannot continue. What do I do?
There are steps half-way down the page that you posted from for how to add/edit a rescue email address.
If you can't remember your security answers then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use those steps to add a rescue email address to your account.
Similar Messages
-
HT5312 I don't have a recovery email adress
I do not remeber my security questions and my apple ID doesnt have a recovery email adress
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551
-
I've tried my hardest to figure out why I can't buy my stupid book for school, and I cannot change my privacy settings because I don't have a recovery email, and every time I press 'set my recovery email' it takes me back tithe same page, logs me in, and then I don't know where to go. And don't tell me it's in 'Password and Settings' because I have been there done that. Please help...
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551
-
HT5312 how do i submit new security questions, I don't have a 2nd email address
how do i get new security questions, i don't have a 2nd email address. I anwser my current ?s and they say I'm wrong.
The Best Alternatives for Security Questions and Rescue Mail
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contact Apple support.
c. Rescue email address and how to reset Apple ID security questions. -
hi, I don't remember the answers for my security questions and I don't have "send an email to your rescue email address to reset your security questions and answers" when I select "Password and security" on my apple ID. What should I do?
Hi Roy,
Contact iTunes support:
https://getsupport.apple.com/GetproductgroupList.action
Select your country, complete the prompts.
Or you can contact them by email:
https://ssl.apple.com/emea/support/itunes/contact.html
They usually will get back to you via your regular email within 24 hours.
Cheers,
GB -
I see the link to send a reset email, but I don't have access to email at the rescue address! What should I do?
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
When I sign in to my Apple ID in "My Apple ID" and go to "Passwod and Security" I should answer the security questions but I don't remeber them and the bar that says "send to rescue email" doesn't show !! How could I recover the questions??
You will have to contact iTunes Support and tell them you have forgotten your Security Questions and need them reset. They will respond to you by email, usually within 24 hours. Here are two links to contact iTunes Support:
http://www.apple.com/support/itunes/ww/
or by email:
http://www.apple.com/emea/support/itunes/contact.html
Cheers,
GB -
Hi people um I can't remember the answers to my security questions and I don't have a recovery email .. What should I do ?
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
i don't have a recovery email and i don't know my securiy question answer... what should i do?
See Here. Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact -
I forgot my security question answer and i dont have a rescue email so i cant change them but i know my apple id password and can accses my account but i need to change my security questions
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(115016) -
I forgot my security questions and I don't have and I don't have and alternate email can somebody help me?, I forgot my security questions and I don't have and I don't have and alternate email can somebody help me?
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(93452) -
I don't have a recovery email address and i have forgotten my security question answers which means i am unable to purchase items from my itunes account which has a considerable sum of money in it, is there anything i can do?
Click here, phone Apple, and ask for the Account Security team.
(80430) -
i forgot the answer of my scurity question, i don't have a phone and i don't have a scurity email, what can i do?, i forgot the answer of my scurity question, i don't have a phone and i don't have a scurity email, what can i do?
Click here and fill out the form. Explain to the people there that you can't call.
(98220) -
I don't have any unread email in my Iphone 4s (IOS 7 Updated ) but still it is showing 26 unread email, why is that so ??
Type unread in the search box and delete all of the messages that come up this will resolve the issue.
-
I am trying to change my primary address for it has been compromised. The email address I am trying to change it to is my "rescue" email address. How do I change my primary email address to my rescue email address? can I delete my rescue email address so I can use it as my primary?
You will have to delete your rescue email address first, then go back and change your primary.
Source: http://support.apple.com/kb/ht5312
You can edit or delete your rescue email address at My Apple ID. To edit your rescue email address:
Navigate to My Apple ID using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
Maybe you are looking for
-
I have 2 mac book pro. can i have 2 iCloud accounts to keep them separate?
I have two Mac Books. One personal and one for work. Can I have two icloud accounts to keep them separate?
-
Hi, I am working on inboind INVOIC01 idoc and i am facing some problem in that. When IDOC comes in it is creating application document ( Status 53 ). When i go and check in transaction MIR4 the application document (Invoice) is created. But the probl
-
hi, does this option work in? i couldn't get it to work in xcelsius 2008 or dashboard design? by that i mean that the data displayed in the model is not what appears in the file after the model is exported? if it does work, are there any instructions
-
Compressor fails to encode .motn projects
It is vitally important that I can batch encode a few thousand .motn projects directly to mpeg2. It has been awhile but I remember being able to go directly from motion 3 to compressor 3 for encoding/rendering. Now for some reason any Motion project
-
1% battery new rMBR is it bad to drain it to that percentage?
Hello, fairly new to Macbook pro used an iMac for over 6 years.. but I've had my macbook pro retina for just under a week and lovin' it! But I was experiecing problems with battery life to what I thought. So i called Apple care and disccusessd this i