HT5312 I don't know my security answers

I don't know my security answers and I'm trying to download the app and it is saying I have to put in a security a answer when i want to download the paid app

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
(96584)

Similar Messages

  • HT5312 I don't know my security answers, but I don't see the "forgot your answers?" link

    I don't know my security answers, but I don't see the "forgot your answers?" link

     Account Security Team (AST) 
    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • HT5312 i have a locked apple id as i don't know my security answers, can you help me?

    i have a locked apple id as i don't know my security answers, can you help me?

    You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
    (96451)

  • TS1702 I don't know my security answers

    I don't know my security answers so I went to apple website so they can send me my instructions so I can reset the security answers and it was not sent

    See Kappy's previous write-up.
    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • Don't know my security answers

    don't know my security answers

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (108289)

  • HT5312 I don't remember my security answers how do I reset them

    I don't remember my security answers how do I reset them??

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions

  • HT5312 I don't remember my security answers

    I don't remember my security answers

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (86944)

  • HT5312 I don't remember my security answers and I don't receive any emails from apple

    Please help , I just put money into my id but I cannot buy any game if I can't answer the questions.

    If you aren't receiving the email to your rescue email account (and you've checked the spam folder on it, and tried clicking the reset link again), or you don't have a rescue email address, then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to check/update/add a rescue email address for potential future use

  • I know it's Christmas but I just got iTunes for the first time and I don't know my security answers, HELP!!

    I've been trying to download songs but I can't...help me please.

    From a Kappy  post
    The Three Best Alternatives for Security Questions and Rescue Mail
       1. Use Apple's Express Lane.
    Go to https://expresslane.apple.com ; click 'See all products and services' at the
    bottom of the page. In the next page click 'More Products and Services, then
    'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
    ID security questions' and click 'Continue'. Please be patient waiting for the return
    phone call. It will come in time depending on how heavily the servers are being hit.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT5312 I don't know answers to my security questions. Help

    I don't know my security questions to use my iTunes card.

    You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
    (95989)

  • HT5312 What the ****? I don't remember my **** security answers and I just put $35 on my iTunes account and I am not able to buy anything! I'm so mad. I answered those questions stupidly and I did not pay attention. And that extra email? I don't have a cl

    What the ****? I don't remember my **** security answers and I just put $35 on my iTunes account and I am not able to buy anything! I'm so mad! I anwered those questions stupidly and I did not pay attention. And that extra email? I don't have a clue. I am seething and desperate. & I refuse to create a new account with all that mula on the line.

    If you don't have a rescue email address, or you don't know what it is (you won't be able to add/view it until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • I just created an iCloud email and I want to use that email for my iTunes account as well. I need help suiting the old apple I'd because I do not remember anything associated with that email and I don't know the security questions

    I just created an iCloud email and I want to use that email for my iTunes account as well. I need help switching the old apple ID because I do not remember anything associated with that email and I don't know the security questions or the login for that old email.

    You cannot do that.  The AppleID you used to create the iCloud account is an active primary email address.  The email address you created with the iCloud account is also an active primary email address (all Apple domain email address automatically become AppleIDs as well).  You cannot replace the primary email address on one active AppleID with the primary email address on another, active AppleID.
    You can use your iCloud email/AppleID with iTunes, but it will be a separate account, so all your previous purchases remain tied to the other AppleID you have.
    I don't understand your statement that you could not remeber your old AppleID password, as you would have had to use it to create the iCloud account in the first place (the first step of creating the iCloud account required you to login with your existing AppleID and password)?

  • I don't know my security questions...

    I don't know my security questions and I can't figure them out. I tried looking at different pages and I still cant figure out where the link is to send an email to reset the questions. How do I reset them?

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (104070)

  • I don't know my security questions and don't know what to do it won't let me use iTunes even though I know my password what do I do?

    I don't know my security questions what do I do?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (102790)

  • I can't activate my iTunes gift card as i don't know my security questions

    i can't activate my iTunes gift card as i don't know my security questions

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (120522)

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