HT5312 I don't know the answers to my security questions but I also don't know what my rescue email is. How do I reset my rescue email without answering the security questions?

I just don't know what to do...

You cannot and need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(98479)

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    You don't. It's useless. Contact the person your friend got it from. If you can't do that, then turn it over to the police or recycle it responsibly.
    There is no way to bypass the activation lock.

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    Drag your media folders in iTunes to the "Automatically Add To iTunes" folder to add media in those folders into new library.

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  • HT5312 Good afternoon, I have forgotten my sequential answers to questions....how can I reset them ? Or else have the answers back again.  I am trying to purchase now and couldn't proceed because of this.  Please assist

    Good afternoon, I have forgotten my sequential answers to questions....how can I reset them ? Or else have the answers back again.  I am trying to purchase now and couldn't proceed because of this.  Please assist

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should work : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get the questions reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use.

  • I just went to buy an album on itunes but because ive never purchased anything on this computer its asking for the answers to my security question, but i can remeber them? what do i do!?

    i just went to buy an album on itunes but because ive never purchased anything on this computer its asking for the answers to my security question, but i can remeber them? what do i do!?

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
    Without a rescue email address, you can't reset them yourself. Nobody on these boards can reset them for you.
    (93361)

  • I can't remember my security answers they are asking for and I don't have a rescue email. How do I reset my security questions?

    I can't remember my security  answers and I don't have rescue email. How do I reset my security questions?

    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service

  • I forgot the password to my rescue email address, how can i reset my security questions?

    i forgot the password to my rescue email address, how can i reset my security questions?

    You won't be able to change your rescue email address until you can answer your questions, if you can't get the password for that email account reset then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT5312 How do i reset my rescue e mail so that l can reset my scurtiy questions

    How do I reset my rescue e mail

    Go to https://appleid.apple.com/ and click on 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of the page that you are taken to. If you have a rescue email address on your account then on the right-hand side of the screen, under the two questions, you should see an option to send security question reset info to it.
    If you don't see the reset link then you don't have a rescue email address and you will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699

  • I forgot my Security Question and Security Info email. How can I reset my Secret Question or how can I find what was my Security Info email is?

    I forgot my Security Question and Security Info email. How can I reset my Secret Question or how can I find what was my Security Info email is?

    You won't be able to view and/or change your rescue email address until you can answer your security question(s). If you only have one security question then you should be able to reset it according to http://support.apple.com/kb/HT6170 :
    Reset your security questions
    Go to My Apple ID (appleid.apple.com).
    Select “Manage your Apple ID” and sign in.
    Select “Password and Security” on the left side of the page.
    If you have only one security question, you can change the question and answer now.
    If you have more than one security question:
    Select “Send reset security info email to [your rescue email address].” If you don't see this link or don't have access to your rescue address, contact Apple Support as described in the next section.
    Your rescue address will receive a reset email from Apple. Follow its instructions to reset your security questions and set up new questions and answers. Didn't receive the email ?
    After resetting your security questions, consider turning on two-step verification. With two-step verification, you don't need security questions to secure your account or verify your identity.
    If you have more than one question then as you can't remember your rescue email address then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps on this page to view and/or change your rescue email address for potential future use : http://support.apple.com/kb/HT5620
    Or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • HT5312 I have already apple ID and pass word but I did not provide a rescue email . How can I set a rescue email?  NOTE: I forgot my security question.thanks

    provide a rescue email . How can I set a rescue email?  NOTE: I forgot my security question.thanks

    You won't be able to add a rescue email address until you can answer 2 of your questions, you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • I am English but live in Spain, When I got my new Macbook Pro I set the language to English, so far so good. Then I stupidly set the keyboard to British when it is obviously a Spanish keyboard. How can I reset it to Spanish. Sorry cant find question mark

    I am English but live in Spain, When I got my new Macbook Pro I set the language to English, so far so good. Then I stupidly set the keyboard to British when it is obviously a Spanish keyboard. How can I reset it to Spanish. Sorry cant find question mark

    LizMaddock,
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