HT5312 I don't remember my security password

I need help I don't remember my security password

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use, or you could change to 2-step verification : http://support.apple.com/kb/HT5570

Similar Messages

  • HT5312 I don't remember my security question answer

    I don't remember my security question. What should I do?

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT5312 I don't remember my security question answers! What do I do???

    I don't remember my security question answers! What do I do???

    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • HT5312 I don't remember my security answers how do I reset them

    I don't remember my security answers how do I reset them??

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions

  • HT5312 I don't remember my security qestions

    I don't remember my security qestions, sorry answers)))

    Search that article for '2 out of 3' and either have a message sent to your rescue email address or contact the iTunes Store staff directly.
    (74963)

  • HT5312 I don't remember my security answers

    I don't remember my security answers

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (86944)

  • HT5312 I don't remember my security questions. Grrrrrr.     Duh

    How can I change my security questions if I don't remember them?   Duh. 

    The HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 I don't remember my security question answers (nor my rescue email address)

    I don't remember the answers to my security questions and I don't know what I used for my rescue email address. Now what?

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (87552)

  • HT5312 I don't remember my security answers and I don't receive any emails from apple

    Please help , I just put money into my id but I cannot buy any game if I can't answer the questions.

    If you aren't receiving the email to your rescue email account (and you've checked the spam folder on it, and tried clicking the reset link again), or you don't have a rescue email address, then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to check/update/add a rescue email address for potential future use

  • I don't remember my security questions and I don't how rest the answers after resetting my password. I want to use my itunes credit to purchase music on my idevices.

    I don't remember my security questions and I don't how rest the answers after resetting my password. I want to use my itunes credit to purchase music on my idevices. What can I do? I don't remember the answers to the questions.

    See Kappy's previous discussion.
      HT5312 How to recover security...: Apple Support Communities

  • HT5312 What the ****? I don't remember my **** security answers and I just put $35 on my iTunes account and I am not able to buy anything! I'm so mad. I answered those questions stupidly and I did not pay attention. And that extra email? I don't have a cl

    What the ****? I don't remember my **** security answers and I just put $35 on my iTunes account and I am not able to buy anything! I'm so mad! I anwered those questions stupidly and I did not pay attention. And that extra email? I don't have a clue. I am seething and desperate. & I refuse to create a new account with all that mula on the line.

    If you don't have a rescue email address, or you don't know what it is (you won't be able to add/view it until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 Well what if your iphone is stolen and someone hacks you iTunes account and you have money on the account? It's not fair that I have to suffer. I made my iTunes account when it first came out I was like 12 and don't remember my security answers

    I need help my iphone was stolen last week and some how the person who stole it got my iTunes stuff. I need to change everything so that I can buy stuff for my phone. Please help I don't remember my security question answers ( I made this account when I was like 12)

    Hi Steelersgirl004,
    Thanks for visiting Apple Support Communities.
    I'm sorry to hear that your iPhone was stolen last week. If it seems like your Apple ID (iTunes Store account) was compromised, see this link for help with contacting Apple for help:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    This article also has information that can be helpful:
    Reporting a lost or stolen Apple product
    http://support.apple.com/kb/ht2526
    All the best,
    Jeremy

  • HT5312 Every time i try to buy something from the Itunes i cant because i most answer the security question but I don't remember my security question answer help plzzz, note: I can't call the apple support because I live in Saudi Arabi

    Every time i try to buy something from the AppStore  on my iPad or iPhone 4S i cant because i most answer the security question but I don't remember my security question answer, when I try to go change it from my Apple account he ask me the security questions agin and I don't know the answer help plzzz, note: I can't call the apple support because I live in Saudi Arabia

    If you don't see the 'send reset info' button on the page where you can change them then I assume that you don't have a rescue email address (which is not the same thing as an alternate email address) set up on your account. As you won't be able to add one until you can answer 2 of your questions, you will need to contact iTunes Support or Apple to get the questions reset. You could try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security

  • HT5312 But if I don't remember my security questions, how am I supposed to register a rescue email???

    What the title says

    Hawk4280 wrote:
    I don't remember my security questions, how am I supposed to register a rescue email???
    You can only set up and/or change a Rescue Email Before you forget the questions/answers.
    For Forgotten Security Questions / Answers...
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact

  • I don't remember my security questions. How can I change my answers?

    I don't remember my security questions and I am being asked for them on an app( iBooks) to download a book. Is there a way I can change them or a way to reset them. I don't remember either of the 2 questions but I remember my username and password. Please help...

    Reset Security Questions
    http://support.apple.com/kb/HT5312
    If you can't solve problem, call Apple to help reset your Security Question.
    http://support.apple.com/kb/HT5699

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