HT5312 I dont even remember when i answered the security questions but i put in all the right answers but it locked me out of my account. i see some people using "reset security questions" but that option isnt available for me. What do I do?

I cant buy anything on my phone or computer with my apple id.

The 'send reset info' only shows it you have a rescue email address (which is not the same thing as an alternate email address) set up on your account - if it's not showing then I assume that you don't have one, and you won't be able to add one until you can answer 2 of your questions. In which case see if the instructions on this user tip helps you get the questions reset : https://discussions.apple.com/docs/DOC-4551

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HT1212 Trying to reset passcode on my sons ipod. It says to select the device on the left hand side and select back up, but that option isnt available. Have been trying for 3 days. Any help is appreciated.

Trying to reset my sons passcode for the past 3 days . It says to select the device and right click and select backup, but this option doesnt appear. Any help would be appreciated. Thanks

If you cannot remember the passcode, you will need to Restore the device...
1) Connect to iTunes on the computer you usually Sync with and Restore...
http://support.apple.com/kb/HT1414
2) If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766

I have forgotten my security and taken the advice to send to an email but that option is not available

My security questions were set by someone a while ago for my sisters and mine iPod and now we have all got the same account and using different devices but i need the answers to purchase anything. I read many things and they said that you should have an option to send it to an email but that option is not given. Can anyone help me out?

Rescue email address and how to reset Apple id sec. questions.
http://support.apple.com/kb/HT5312?viewlocale=en_US&locale=en_US
If that doesn't work and you can verify the following info, call 1-800-APL-CARE.
1. apple id username, that is not locked or disabled.
2. serial number of an apple product registerd in your name
3. Billing info associated with your account

I am having the problem when trying to take a panorama picture. It may only take the first frame or doesn't even start at all when I press the shutter button. even though when i hold the phone straight up and down, so that camera is at the top

I am having the problem when trying to take a panorama picture.
It may only take the first frame or doesn't even start at all when I press the shutter button.
even though when i hold the phone straight up and down, so that camera is at the top on the back and the home button is on the bottom on the front.
This problem is irritating me....?

To take panorama
- ensure that the panorama option is on
- press the shutter button once
- you will see a line with an arrow
- move around in a circle ( I keep the camera steady and turn myself around in a circle)
- as you do this you will see the arrow moving across the screen as it captures pictures
- at the end of the capture, you will be able to see your panorama picture
I hope that this helps, do report back.

For some reason, "HSL" is gone from my develop panel. I used to be able to adjust specific colors (blues, greens etc) for saturation, luminance and so on. But that option is now gone from my develop panel. How do I get it back?

For some reason, "HSL" is gone from my develop panel. I used to be able to adjust specific colors (blues, greens etc) for saturation, luminance and so on. But that option is now gone from my develop panel. How do I get it back?

Right-click the title bar of any of the panels in the righthand column of the Develop module (for example, the Basic panel) and choose "Adjustments" from the panel list that appears.

I want all new windows to open in tabs but they dont, even after I have selected the option " Open new windows in new tab instead"

Al the details are in the question: I want all new windows to open in tabs but they dont, even after I have selected the option " Open new windows in new tab instead"

Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]

HT3819 I have turned two computers on to home sharing. I am now on this computer wanting to put my music on to this itunes and i know i need to find the other computer in the drop down menu from " Home Sharing " but that menu isnt there on the left?

I have turned two computers on to home sharing. I am now on this computer wanting to put my music on to this itunes and i know i need to find the other computer in the drop down menu from " Home Sharing " but that menu isnt there on the left?

If you have the horizontal menu bar showing (File, Edit, View,...), select View, then select Show Sidebar.
If the menu bar is not showing, dorp down the menu in the very upper left corner and select show menu bar, then follow steps above.
Hope that helps. Good luck.

I used my husband's email for my apple ID. I just got him a new ipad but can't use the email to register. If I change my ID now, will that email be available for him on his ipad?

I used my husband's email for my apple ID. I just got him a new ipad but can't use the email to register. If I change my ID now, will that email be available for him on his ipad?

Hey LamFY,
Thanks for the question. The short answer is Yes. Once you change your Apple ID primary email address, the previous email address will be freed up for use with another account:
Apple ID: Changing your Apple ID
http://support.apple.com/kb/ht5621
Be sure to follow all of the steps in this resource, most importantly the first step of signing out of all Apple features and services.
Thanks,
Matt M.

HT4113 How will i unlock my iphone if i dont even remember my password anymore??

How will i unlock my iphone if i dont even remember my password anymore??

http://support.apple.com/kb/ht1212

In Address Book, why does Apple let you create custom fields in the Template cards but not have them available for importing?

I open Address Book, go into Preferences, select Template and under the Names field (friend, assistant, father, etc) I add a custom field called "Principal".
I also add two more custom fields in the Email area.
Quit Address Book then relaunch. Add a new contact and the new custom fields, Principal, etc. are there. All good so far.
I have a Now Contact file with about 200 contacts in it. I export all fields as a Text file, Tab delimited. No problems there. With Address Book launched, select Import, pick the text file, leave Text Encoding on Automatic and click Open.
The window that shows the fields for Address Book and fields for the text file side by side opens. This is where you match up the correct fields for importing. If I go to one of the fields from the text file that I created a custom field for, click under the Address Book heading on the Do not import, scroll thru the Apple choices of fields, none of the custom fields show up. Only the original Apple ones are there. Why does Apple let you create them in the Template area but not have them available for importing? Does anyone have suggestions on getting around this?

While most likely not of interest to you, Spotlight can also tell you where the files it finds are located
Hover the mouse pointer over the name, and press Command-Option and the path to the file will be displayed.
As for opening a terminal session in the directory where a file is located, there is Applescripts that do just that as well as specific features in Lion/Mountain Lion terminal:
<http://stackoverflow.com/questions/420456/open-terminal-here-in-mac-os-finder>
<http://hints.macworld.com/article.php?story=20110729034827358>
<http://www.macworld.com/article/1047793/folderinterm.html>
<http://www.macworld.com/article/1161876/open_finder_folder_in_terminal.html>
<http://www.macobserver.com/tmo/article/os_x_lion_open_a_folders_location_in_term inal>

I can not update my version of itunes. When I install the message "Could not open key UNKNOW \ Instaler \ Products \ E84E5F4E55179FC488DCF773E79CCA45 \ SourceList \ Media. Make sure you have sufficient access to that key or contact the support team." Any

I can not update my version of itunes. When I install the message "Could not open key UNKNOW \ Instaler \ Products \ E84E5F4E55179FC488DCF773E79CCA45 \ SourceList \ Media. Make sure you have sufficient access to that key or contact the support team." Any tips on how to solve this problem?

If doesn't work try use the instructions below BUT in BOTH folders, first in SourceList and after in the Media.
Start>Run put regedit and press Ok.
1. Go to the key: HKEY_CLASSES_ROOT\Installer\Products\9B00314CD581E574FBCE93FE37F2911B\SourceLis t\Media
2. Right click in Media folder, select Permissions from the menu.
3. You will see that is no user, on the "Permissions for..." dialog box which appears next, press the "Add.." button and add in the "All"
4. Back on the first "Permissions for..." dialog box, click on each account in the top-list and make sure each has the "Full Control = Allow" and "Read = Allow" permissions
5. Click the "Advanced" button and the "Advanced Security Settings" dialog box appears
6. On the "Permissions tab" enable the checkmark box named "Replace all child object permissions with inheritable permissions from this object", then press the "Apply" button
7. On the "Owner" tab, highlight the "Administrators" name in the lower listbox, enable the checkmark box called "Replace owner on subcontainers and objects" and press the "Apply Button"

HT201407 When I did the latest update, my phone was wiped out completely. My laptop that I had everything on, crashed. I have a new laptop, tried to update on it and of course i couldn't without deauthorizing my account then reauthorizing. I need help!

When I did the latest update, my phone was wiped out completely. My laptop that I had everything on, crashed. I have a new laptop, tried to update on it and of course I couldn't without deauthorizing my account then reauthorizing. I need help! I want my ringtones and picturesd back, and can't get them. Does anyone know how to do this given my situation?
Thanks!

cathorio wrote:
I recently changed my lap top. My problem is the new lap top won't accept my apple I D it asked me to sing up for a new one which I did.
I am puzzled by this. The laptop doesn't need the Apple ID - but iTunes does. I could be missing something but ....
Why would you not be able to use your existing Apple ID and iTunes account on a new laptop? If you authorized the computer - you should be able to use your existing account - unless you already had 5 computers authorized with the existing ID - and that was why iTunes would not accept the ID. However, I'm sure that you would have received a popup message from iTunes telling you that you had reached the limit.
I just received a new MBP and my daughter did as well. My entire family shares an Apple ID and we had no issues at all with my Apple ID and iTunes on our new computers and I did not have to sign up for a new account. Did you even try the old ID?

How to install a big program that is only available for PC on a Mac.

Hi everyone,
I really need help about that, I've just start a new job that requiered 20-20 Design, witch is only support by PC. But I don't want change my Mac for PC My iMac has Bootcamp already so I need to know, if I'm installing Windows Vista or 7 (witch is requiered by my program/software...I don't know how I'm suppose to call it in english), will I be able to make it work? And if it can help, my 20-20 design is working with an USB key not an installation CD. I've read a lot of topics but no one answer my question
Thanks for your help....you can save my life, my job and my Mac :P

How to install a big program that is only available for PC on a Mac.
Run the Boot Camp Setup Assistant. Install Windows. Install your "big program"

I plugged my new iPhone 5 into iTunes and my wife was still logged on now when I want to download it comes up with my wife's I'd and not mine even though when I check the iTunes I'd on the phone it has my ID any help would be good

I plugged my new iPhone into iTunes but my wife was still logged in, now when I try and download or purchase anything it comes up with my wife's ID even though when I check the apple ID on the phone it is my ID, how do I correct this.

I recently had a 32gb iphone 4 I backed up the phone via cable to my pc and when I tried to sync the 16gb iphone 5 no apps synced and some other data as well there was an error message saying there is not enough room. there is plenty of room on the new phone for apps, is there any way i can access the photos and apps that are on my pc? I am mainly concerned about my photos. Do I have to buy a 32gb phone now?

WLAN override option not available for WLC 4402 - 6.0.196.

Hi All,
Its kind of weird BUT it seems that the option for WLAN override is missing.u.
I could find it on the lower version BUT not on the 6.0.196.
Please help.
Does this mean I could only set it up via the WCS and not the WLC directly.
Thank you.
Warmest Regards,
Azzafir Ariff Patel.

Hi Scott,
Thank you so much for the clarification.
Thanks again.
Quoting fella5 :
azzafir,
>
A new message was posted in the Discussion thread "WLAN override
option not available for WLC 4402 - 6.0.196.":
>
https://supportforums.cisco.com/message/3042635#3042635
>
Author : Scott Fella
Email : [email protected]
Profile : https://supportforums.cisco.com/people/fella5
>
Message:

HT5312 I dont even remember when i answered the security questions but i put in all the right answers but it locked me out of my account. i see some people using "reset security questions" but that option isnt available for me. What do I do?

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