HT5312 i dont know my questions and i dont know how to reset them plese help

i dont knw my questions and how toreset help

Go back to the article you asked this question from and use the link to contact the iTunes Store staff in the 'Additional Information' section. If you don't already have a valid rescue email address, you can't reset the questions yourself, and nobody on these boards can reset them for you.
Setting up a rescue email address requires correctly answering two of the questions.
(92795)

Similar Messages

  • I forgot my security question I want to know how to reset them

    I forgot my security question I want to know how to reset them and how do u reset them

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • I need help I can't remember my iTunes Security Questions and have no idea how to change them just used a $20 gift card

    I need help I can't remember my iTunes Security Questions and have no idea how to change them just used a $20 gift card

    If you have a rescue email address (which is not the same thing as an alternate email address) on your account then you can use that to reset them : http://support.apple.com/kb/HT6170
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620
    Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • I forgot my security questions and cant get the link to reset them by email

    I forgot my security questions and cant get the link to reset them by email.  Can someone help me?

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (109220)

  • People Please help, I forgot my security questions answers but I know how to reset them but the problem is my rescue email is not longer used ( DELETED ) so what can I do please help me

    People Please help, I forgot my security questions answers but I know how to reset them but the problem is my rescue email is not longer used ( DELETED ) so what can I do please help me??????????

    EZZTHEKILLER wrote:
    is there any other way ...
    Not in your case.
    EZZTHEKILLER wrote:
    I forgot my security questions answers but I know how to reset them but the problem is my rescue email is not longer used ( DELETED )

  • I forgot my appleID security answers and dont know how to reset them

    I forgot my appleID security answers and dont know how to reset them

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105555)

  • HT201363 I cannot find the answers to my security questions for Itunes and cannot figure out how to reset them

    I cannot find the answers to my security questions for ITunes and cannot figure out how to reset the questions.

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105414)

  • HT5312 does anyone know how to reset security passwords

    hi everyone anyone know how to reset sercurity questions if you forgot them

    1)  Apple ID: All about Apple ID security questions
    If necessary
    2)  See Here.  Apple ID: Contacting Apple for help with Apple ID account security
    Ask to speak with the Account Security Team...
    3)  Or Email Here  >  Apple  Support  iTunes Store  Contact

  • HT1349 Last week I was prompted to do an update on my MacBook Pro which I did & now different things keep popping up asking for passwords for a keychain & it won't go away. I don't know what these are & I don't know how to access them. Help me please

    Last week I was prompted to do an update on my Mac Book Pro which I did. Ever since I did the update a box keeps popping up asking for login info for my keychains & they won't go away. I have no clue what these keychains are & I don't know how to find them & know the passwords for each of them. Plus now I don't get my email on here either. Please help me...

    Outside of the contact number for that you've already used I don't know another way of direct contact. Here are some things that they may or may not of had you try that might help you. If you will go to the settings app and pick general on the right-hand side you will see accessibility. Within that you can adjust a text size make the text bowl you can also increase the contrast. You can also adjust the brightness and control panel.
    As for Siri again in the settings app under general you should see Siri on the right-hand side with the switch to turn it on. If that is turned on and you're still having issues
    Try a Restart. 
    Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
     Resetting your settings
    You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.
    Resetting your device
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
    Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple. 
    Here is a link to their contacts with most of the information below. 
    http://www.apple.com/contact/

  • Hey there, I have a feeling somebody knows my apple ID security question I forgot my security answers and I do not know how to reset them help!!

    How do I reset my secret answers I have forgotten them or someone has changed it I'm really confused. Can you please help me how do i reset it??

    Go to:
    https://appleid.apple.com/
    Click "Manage My Account", sign in, and go to the Password and Security section. If you've forgotten your answers, there should be a link just under the security questions fields where you can have a reset email sent to your Rescue email address. If the link for the email doesn't appear, as can happen if you didn't set a rescue email address or (apparently) have a .Mac email address, go here:
    http://www.apple.com/emea/support/itunes/contact.html
    to report the issue to the iTunes Store.
    Regards.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • HT5312 I forgot my security Q/A and I do not know how to reset them can you help please?

    What do I do if I forgot my security questions and answers?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (102837)

  • I forgot my security questions and it will not let me reset them

    I forgot my answers to my security questions and when I try to reset them it will not let me. It is telling me that I have to wait a week to get in touch with someone from apple to fix this problem.

    Hi, soundwave0701. 
    Thank you for visiting Apple Support Communities.
    I would recommend the section labeled Note in the article below.
    Navigate to My Apple ID using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Cheers,
    Jason H.

  • I forget my security questions answers , I don't know how too reset them

    I really need help . iTunes wants me to verify my account in order too purchase songs, ad I forget my security questions answers .

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • HT5312 Need to know how to reset my security code.

    How do I reset my security code that I've forgotten. Please advise. Thank you.

    The Best Alternatives for Security Questions and Rescue Mail
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contact Apple support.
        c. Rescue email address and how to reset Apple ID security questions.

  • I forgot my answers to my security questions and I'd like to know how to reset them?

    I need a way to reset my security answers. It won't let me purchase from iTunes.

    f you can't remember them then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)

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