HT5312 i dont know my security question i never made one i made the account on my ipod touch 4g
i dont know my security question
Search that article for '2 out of 3' and either have a message sent to your rescue email address or contact the iTunes Store staff directly.
(74991)
Similar Messages
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hey I have a problem. I want to change my rescue email address as somehow apple has the wrong one but I don't know my security questions - but you need one to change the other. Any help?
You can get your Security Questions reset by contacting iTunes Support at either of the two links below. Select the best options for your issue, or provide specific information. Let them know you are contacting them concerning Forgotten Security Questions. They will get back to you via your primary email address, usually within 24 hours. Once your Security Questions have been reset, you will be able to go in and reset your Rescue email address on your account:
http://www.apple.com/support/itunes/ww/
or by email:
http://www.apple.com/emea/support/itunes/contact.html
Cheers,
GB -
I can't remember the answers to my security questions because I made the account like 10 years ago. Because of this I can't purchase anything on my new MacBook Pro. Is there a way that I can get the answers emailed to me or reset them?
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email. -
HT5312 I dont know my security questions
I dont know my security questions how do i reset them?
1. See my User Tip for some help: Some Solutions for Resetting
Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for
support and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane -
i have a second email... but when it ask the questions the option to reset does not come up.
contact AppleCare, they can reset the questions for you, depending on some factors.
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hi im silver help my question
You need to contact Apple, either through the link in that article or by phoning them.
(77495) -
I dont know my security questions and the email with those questione is not correct
i dont know my security questions and the email with those questione is not correct
I would contact Apple ID Support.
Apple ID Support -
I dont know my email that resets my security questions and i need it because i dont know my security question answers. What should i do?
Contact Apple. See http://support.apple.com/kb/HT5699
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I dont know my security questions and am unsure what the email address
If you can't figure out the email address, you need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(95663) -
TS3297 i dont know my security questions?
what do i do i dont know my security questions?
Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(75751) -
my ipod touch is locked up we dont know how it happened and it will not restore also could i trade a ipod touch 3g for a 4g and pay the rest for it
my sister got on my ipod and i have never put a passcode on it but we bought it from someone and havent had it long and i've tried to restore it and it said it needed a update. it update but it didnt restore, i tried it agian it did the same thing
how much would be 10% oof it -
need help
Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have int -
I dont know my security questions please help
Can anyone help me please
i need apps for my school on my ipad, and it wont let me download any apps, that cost money because i have to answer the security questions, but i dont know the answers to any of them, so could u please help me its really immportantWelcome to the user to User Technical Support Forum provided by Apple.
elise.may wrote:
Can anyone help me please
... i have to answer the security questions, but i dont know the answers to any of them, .
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact -
HT1911 I dont know my security questions
I dont know the answers to my security questions. And in order to reset them you must know the original security questions.
I know and apple provides NO support to help. I called them and they send you have to send an email via their site no phone support or chat. Pretty sad for a technology firm
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HT1918 what if you dont know your security question anwser?
i dont remeber my security awnser question
If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006
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