HT5312 i dont remember the anser to the question that you ask to buy in itunes store

i want to buy from itunes but you ask me a question that i dont now/remember the anser
what cen i do?
thank you

You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(94130)

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  • How can i change my security questions if i dont remember the questions that i have?

    How can i change my security questions if i dont remember the questions that i have?

    Go to id.apple.com. Click manage your account. Sign in. On the left click on "Passwords and Security." At the bottom of your security questions there is a link to "Reset security questions by sending an email to your rescue email".
    If you didn't setup a rescue email then you need to call Applecare.

  • How do I change my security questions and answers without setting up a new account. I can't remember the answers to the questions that they ask.

    How do I change my security questions and answers without setting up a new account. I can't remember the answers to the questions that they ask.

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • HT5312 i dont remember the rescue email address

    i dont remember my rescue email address so i cant verify the email that was sent to me what can i do? i am unable to download apps on my phone or do any purchases.
    tell me what to do

    1. See my User Tip for some help: Some Solutions for Resetting
        Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for
            support and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • I had to re-download itunes for my computer, how do I keep the songs that I did not buy from itunes?

    I had redownload itunes because I had to get a new harddrive for my computer. Some of the songs from my ipod are not purchased from itunes. They are from cds and songs I have downloaded from the computer. How do I keep those from being erased when I sync my ipod onto itunes?

    Ideally you should restore your library from a recent backup - hard drives fail, usually without warning, so you should always maintain a backup of all data that you value.  Otherwise, see turingtest2's user tip on Recover your iTunes library from your iPod or iOS device.

  • I can't see the movies and tv series to buy on itunes store!!!!!!

    Hi,
    i'm having a problem with itunes 7, when i click on itunes store, i can see on these links on the nav bar to the left : Music - Music videos - audio books - podcasts - ipod games and pixar short film, thats it, i can't see the movies and the tv series ... why ???

    they are in the "videos".app Store

  • I don't know the answers to the security question that are asked to buy songs in i tunes. Do you guys have any sugestions

    Question
    Header 1
    Header 2
    Header 3

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (115925)

  • HT201274 how to unlock ipod if you dont remember the password to unlock

    my brother changed password on my ipod and now he dont remember the password and i cant get in

    Restore, if iTunes will let you.  Everything except the password will be restored.  Connect via cable to the computer that you use for sync.  Be forewarned that it takes a long time.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

  • HT5570 i forget my answers of the question and he ask to send me the answer in my Old Email Adress i Didn`t used it . how i can fix it .

    i forgot my answers of the question and you ask me to send the answer on my anather email Oready that email it block i cant open it to see my answer , so i need to fix that problem . i need to change my confern email , [email protected] its block. only [email protected] i use it now ,

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105994)

  • HT5312 yeah i cant set up a rescue email to change my security questions because I dont remember the security questions. i did this a while ago i honestly dont remember. i tried to contact support but they just told me what you just told me. i

    I can't answer security questions because I dont remember the security questions. i did this a while ago i honestly dont remember. i tried to contact support but they just told me what you just told me.

    We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
    How did you contact Support ? You should be able to contact them in your country via this page and get your questions reset : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • I cant tranfer music from an old account because i dont remember the password and i dont work there anymore so i cant recieve the email to get the password.

    i cant tranfer music from an old account because i dont remember the password and i dont work there anymore so i cant recieve the email to get the password.

    Hi, Carmen. 
    Thank you for visiting Apple Support Communities. 
    If you need to reset you security questions, do not know the answers and no longer have access to that email account, see the last sentence under Note in step 5.
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need tocontact iTunes Store support in order to do so.
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/ht5312
    Cheers,
    Jason H.

  • Dont remember the answer for security questions

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    Try first for the rescue email if you set that up at http://support.apple.com/kb/HT5312 and if that isn't successful, go to the ExpressLane at https://expresslane.apple.com then iTunes and iTunes Store.

  • What can I do? I've forgotten my password and dont remember the answers to my sercurity questions, and no longer have access to the email account i used for backup. How do I get my icloud password reset?

    What can I do? I've forgotten my password and dont remember the answers to my sercurity questions, and no longer have access to the email account i used for backup. How do I get my icloud password reset? Please help. Thanks in advance.

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