HT5312 I forget my securety questions what can i do . Please anwser my question
I forget my securety questions what can i do . Please anwser my question
The page that you;ve posted from has instructions for how to reset them i.e. if you have a rescue email address set up on your account then steps 1 to 5 half-way down that page should let you reset them.
If you don't have a rescue email address then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use
Similar Messages
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Security Question - i can not change it - and i have forget the anwser what can i do please help me i'm new in iPhone
There should be a blue link to your rescue e-mail there. If not, you will need to contact iTunes support. See this article: http://support.apple.com/kb/HT5312
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I forget my iphone password what can i do?
i forget my iphone password what can i do?
If you forgot (or don't know) your passcode, restore the device from backup on the last computer it was synced with when the passcode was turned on... this will remove the passcode. If you do not have access to the last computer it was synced with, you will have to force it into recovery mode & restore as a new device.
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I couldn't acces to my account because of the secret question that I don't remember the answer that I did a long long time ago. what can i do ,please help me ? thanks.
Call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699 -
People Please help, I forgot my security questions answers but I know how to reset them but the problem is my rescue email is not longer used ( DELETED ) so what can I do please help me??????????
EZZTHEKILLER wrote:
is there any other way ...
Not in your case.
EZZTHEKILLER wrote:
I forgot my security questions answers but I know how to reset them but the problem is my rescue email is not longer used ( DELETED ) -
My IOS Device 5s Icloud Lock Can i send Imei to Remove cloud account cuz its from Previous Account my fri Forget his password What can i do please help me
Hello, MaoPhanna.
Thank you for visiting Apple Support Communities.
This sounds like Activation Lock has been enabled on this device. Here is some helpful information regarding this feature.
iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/ht5818
If you purchased your device from a third party, this device may be locked to their Apple ID. If this is the case you may want to check out the article below.
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/kb/ts4515
Cheers,
Jason H. -
Hello and good afternoon, my IPod Touch is neither in windows explorer nor in iTunes to be seen. When I turn my IPod on, i shall connect it to my computer; but when I do so, nothing happens. What can I do, please ???
Take a look at the troubleshooting steps provided by Apple in this support article:
http://support.apple.com/kb/TS1538
Hope those help.
Your iPod touch will never appear in Windows Explorer, by the way. It doesn't have the "disk mode" that the older iPods did.
Regards. -
I want to start a new iTunes U course for catolog and I don't know what can I do please give me description about this title.
If you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing (these are user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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I'm trying to install windows 8 on mac, but after partitioning and restarting, it stucks on blue logo and i waited 20 minutes but nothing happened, what can i do, please help.
I think there's some remmants left over from when Apple transferred stuff over. We can try a quick fix, but if that doesn't work, I think the only option is to clean install OSX and then install Windows.
open disk utility, confirm that you only have 1 partition (mac journaled)
restart and PRAM reset
open disk utility and repair permissions twice
restart boot camp assistant
Does it work?
If not, I would boot holding command+R, choose disk utility from the menu and completely erase your HD (formatting it as mac journaled again). Then, install OSX on this HD. Once OSX is installed, don't copy your files over from the backup yet. Instead, start boot camp assistant and see if you can get Windows installed. You can copy back your other files after we get Windows installed. -
my camera on my iPhone 5 is not working it's stuck on the shutter screen what can I do please help!!!!
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
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Payment method is declined and i cannot download neither update them. What can i do please??
Payment method is declined and I cannot download apps neither update them. What can i do please??
Do you have a different card that you could try, or does the 'none' option show on the payment's screen (you might not get 'none' if you owe money or if you have a payment coming up e.g. pre-order, auto-renewing subscription) ?
What are you getting the 'declined' message on, credit card, debit card ... ? If it's a debit card then I don't think that they are still accepted as a valid payment method in all countries - from this page :
You may be able to use other payment types in your country, like debit and Maestro cards.
which implies that they are not accepted in all countries, and there have been a number of posts about them being declined.
For a card to have a chance of being accepted it needs to be registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are. If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes Support (these are user-to-user forums) and see if they know why it's being declined (but you might not be able to use a debit card) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management -
I have the latest version of Acrobat Reader. However I cannot open a PDF document online. I was always able to do this on the particular website. What can I do please?
What is your operating system? Browser? Reader version?
What exactly means "cannot"? -
my ipod touch 4th gen isnt work after a long time with 0 percent battery power.Then its not working. computer doesnt respond to my ipod .only black screen is appearing it even not wake up after reset it what can i do please help me
After being connected to a charging source overnight try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
iPhone 5 has ran out now it won't charge ? I can't reset because my power button is broke ? What can I do, please help will my one year warranty cover this ?
Try cleaning the dock connector. Try a new cable or charger.
If no luck, it should be covered under warranty. -
Hii!!! My name is Alexis Delgado, I live in Venezuela, I got a Iphone 4s unlocked from a apple Store in USA december 2011. I made a update a few a days ago but my wifi is in gray, It doesn't work anymore. I'd like to know what can I do, please. my mail: [email protected]
Wi-Fi or Bluetooth grayed out
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