HT5312 I forget security questions

I forget security questions

If you do not have a rescue email address (different from alternate email address) set up on the account, you will need to contact iTunes Support online: http://apple.com/emea/support/itunes/contact.html (select Account Security as your help topic) or by phone: Apple Support Numbers
If you do have rescue email address set up:
Go to http://appleid.apple.com. Underneath where it says “Already have an Apple ID?," click Manage your Account. You will then need to sign in. If you forgot your Apple ID or password, click on the appropriate "Forgot..." link below either of these fields.
After you sign in, click on "Passwords and Security" on the left.
You will be asked to answer the security questions, but you should also notice a link below the second "Answer" field offering to send reset instructions to your rescue email address that you provided.
Check the Inbox of your rescue email address. The email should appear within a minute or two. If it does not, be sure to check Spam. If it is not there either, you can repeat the above process to resend. Once you get the email, following the link will take you to a page where you must sign in again. After doing so, you will have the option to choose three new security questions and answers, which you may want to write down
After you fill in the required information and continue, you should be taken to a confirmation screen stating "Your password and security information has been saved," and then you are done.
The "Forgot your answers?" link will not appear if you do not have a rescue email address set up.

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HT5312 I forget "Security Questions' Answers" for my Apple ID.

I forget "Security Questions' Answers" for my Apple ID. I did not add a rescue email while creating it too. Therefore, i am not able to purchase any apps from "AppStore". Any solution to solve this problem? Thanks!!!!!!

Go back to the article you asked this question from and use the link to contact the iTunes Store staff in the 'Additional Information' section. If you don't already have a valid rescue email address, you can't reset the questions yourself, and nobody on these boards can reset them for you.
Setting up a rescue email address requires correctly answering two of the questions.
(92643)

HT5312 I forget security question's

I didn't purchase anything with my iTunes account because I forget security question's replies I want your helping. Sincerely

Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue.

HT5312 I forget security question

I forgot security question

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email.
Presently there appears to be problems on Apple's end, so it may be quite some time before they respond.
Another user had success doing the following:
I got some help from an apple assistant on the phone.
It is kind of round about way to get in.
Here is what he said to do and it is working for me...
1) on the device that is asking you for the security questions go to "settings", > "store" > tap the Apple ID and choose view"Apple ID" and sign in.
2) Tap on payment information and add a credit/debit card of your preference then select "done", in the upper right corner
3) sign out and back into iTunes on the device by going to "settings"> "store" > tap the Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you should be asked to verify your security code for the credit /debit card and NOT the security questions.
4) At this time you can remove the card by going back in to edit the payment info and selecting "none" as the card type then saving the changes by selecting "done". You should now be able to use your iTunes store credit without answering the security questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends!

HT5312 I didn't purchase anything with my iTunes account because I forget security question's replies I want your helping. Sincerely

I didn't purchase anything with my iTunes account because I forget security question's replies I want your helping.
Sincerely

You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
(80897)

HT5312 There is no option for - forget security questions.

There is no option for - forget security questions.
I had tried many times then I found this message "Exceeded Maximum Attempts". Please, Help

Go back to the article you asked this question from and use the link to contact the iTunes Store staff in the 'Additional Information' section. If you don't already have a valid rescue email address, you can't reset the questions yourself, and nobody on these boards can reset them for you.
Setting up a rescue email address requires correctly answering two of the questions.
(94109)

HT5312 i'm forget security questions my apple id

i'm forget security questions my apple id

Please help
I can not reset your security question my account does not appear on the option to reset the security question by email

TS2446 I Forget security Questions

I Forget security Questions,Please help me

On your computer or safari on your iOS device navigate to:
For Canada - https://appleid.apple.com/ca.
For United States - https://appleid.apple.com/us/.
Click the "Manage your Apple ID" button, and sign in to your iCloud account. Once in, on the left side select "Password and Security", and this will populate our options on the right side. You should see an option to reset your security questions.
Also see this article - http://support.apple.com/kb/HT5312.
If for any reason you can not reset these security questions, or get an error, then you may need to contact Apple directly at 1 800 692 7753. Explain the issue, and they can get your to a "Account Security" agent, who will be able to verify your identity, and assist in resetting the security questions.

HT201363 i forget security question

exquzme !!
hi,
i am forget security question off Appstor
what can i do now ?
thank you
good bye

Hi kwt_1!
I believe this article will help you resolve this issue:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Thanks for using the Apple Support Communities. Have a good one!
-Braden

Hi . im forget security questions in apple id please help me

im forget security questions in apple id please help me

See Here..
Apple ID: Contacting Apple for help with Apple ID account security
Or Here > Apple Support iTunes Store Contact

I didn't purchase anything with my iTunes account because I forget security question's replies I want your helping. Sincerely

I didn't purchase anything with my iTunes account because I forget security question's replies I want your helping.
Sincerely

Welcome to the user to User Technical Support Forum provided by Apple.
cuneytsarvazlar wrote:
.. I forget security question's ...
For Forgotten Security Questions / Answers...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions
Note:
You can only set up and/or change a Rescue Email Before you forget the questions/answers.

I didn't purchase anything with my iTunes account because I forget security question's replies I want your helping.

I didn't purchase anything with my iTunes account because I forget security question's replies I want your helping.

You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(107928)

HT201407 i forget security question and i need it very important

i forget security question and i need it very important

You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(110402)

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Forget security question can not purchase apps.how to recover the answer

Hi Shanti,
Thanks for your reply.
I have already done everything to configure self-management. But when I search for a user in Useradmin I am not finding the place where I will maintain Security question and answer. More over when I am resetting a password it is allowing me to reset that without asking security question.
Thanks

HT201363 I forget security question, help me recover?

I forget security question, help me recover?

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(104340)

HT5312 I forget security questions

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