HT5312 I forget the security question answer
I forget the security question and answer, they ask me that question when I try to purchase from the store
You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105647)
Similar Messages
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HT5312 i forget the security questions answer for my Apple ID?
i forget the security questions answer for my apple id
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
HT5787 i forget the security questions answers and i cant get email of resetting link in my email
i forget the security questions answers and i cant get email of resetting link to my email
If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103829) -
HT5312 i forget the security questions what can i do ?
i forget the security questions what can i do ?
can i reset it ?You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103789) -
I forget my security question answers and i dont have access to my rescue email anymore
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions -
HT201209 I forget the security question answers? What she'll do???
I forget my security question answers ? What I have to do to solve this problem??
The Best Alternatives for Security Questions and Rescue Mail
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contact Apple support.
c. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
HT5312 I forgot the security Questions' answers !!!
I can't change my security question answers. I forgot them. I can't get to the website to do so. I can't even get to the rescue e-mail address! Someone please help!!!!!
If you cannot get the rescue email, go to https://Expresslane.apple.com the iTunes and iTunes Store for help.
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HT5312 i forget my security questions answers
i forget my security answers so please send it me back .
bestWe are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
Read the HT5312 page that you posted from, it has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
HT201304 Plz I forget the security question answer how I can fix
I forget the scurry quit on
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team. -
HT5312 I forget the security questions
I forgotten my security questions
You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
(81703) -
My account is blocked and I can't recover it because I forget the security questions and the recover email I stopped using it long time ago
If you can't get access to it via http:iforgot.apple.com then try contacting Support in your country and see if they can get access to it for you (they should also be able to reset yor security questions) : http://support.apple.com/kb/HT5699
If they do then update the rescue email address on it to an account that you have access to in case you need to use it in the future - steps 1 to 7 half-way down this page should let you update it : http://support.apple.com/kb/HT5312 -
HT5312 I've forget my security question answers plz help
I've forget my security question answers plz help me
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551 -
HT5312 what should i do if i forget my security questions answer?
what should i do if i forget my security questions answer?
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551 -
Hello.
I forget my security questions answer.please help me.please.pleaseSee Here..
Apple ID: Contacting Apple for help with Apple ID account security -
HT201363 I have a problem and do not forget the security question I receive the message on my email
hello ineed help. I have a problem and do not forget the security question I receive the message on my email
Reset security questions
http://support.apple.com/kb/HT5312
If you do not have a Rescue email, you need to contact apple support, they will guide you through the process of resetting your security questions.
https://ssl.apple.com/emea/support/itunes/contact.html
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