HT5312 I FORGOT ANSWER THE SECRET QUESTIONS ON ACCOUNT

I FORGOT ANSWER THE SECRET QUESTIONS ON ACCOUNT

See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact

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HT5699 Forgot answer the secret questions on my account?

???

I had this same problem when iTunes recently prompted me to answer questions. The answer I wa sure it was just did not work. Anyway, call Apple and after getting other personal information from you, they will reset everything for you so that you go through the process of choosing new questions again.

HT5312 Forgot to answer the secret question

i Forgot to answer the secret question

If you forgot the answers and can't get a reset email, click here and request assistance.
(75209)

HT5787 I forgot to answer the secret question camels Store account and you follow the steps in the site account settings but I have not got any mail explains what are the steps involved

I forgot to answer the secret question camels Store account and you follow the steps in the site account settings but I have not got any mail explains what are the steps involved

Call your contry's number from http://support.apple.com/kb/HE57 and ask to speak with Account Security.

Dear apple , I recharge iTunes Gift Card for $ 25 and when I want to use and download the application from the store asked me to answer the secret question, but unfortunately forgot to answer confidential questions I ask you to help me please thank you

I want a solution to this problem
Dear apple ,
I recharge iTunes Gift Card for $ 25 and when I want to use and download the application from the store asked me to answer the secret question, but unfortunately forgot to answer confidential questions I ask you to help me please
thank you

Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
Nobody on these boards can reset them for you.
(92282)

HT201303 I forgot to answer the secret question what is the solution

I forgot to answer the secret question what is the solution?

Have you tried the methods described here in this link: Apple ID: All about Apple ID security questions ?
If that is impossible for some reason, you need to contact Apple and ask them to help you to reset them, see this webpage on how to contact Apple Support in your country: There are either telephone umbers given or an email form:
Apple ID: Contacting Apple for help with Apple ID account security
Explain, that you need help with an account security problem.
You can also try to email the iTunes Support using this form: https://ssl.apple.com/emea/support/itunes/contact.html
-- Léonie

HT1918 I forgot to answer the secret question ..

Hello
I forgot to answer the secret question ..
There in the account of $ 25,
This is the first time that I forget to answer confidential.
Please help

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

I know my Apple ID (an email and pass code) good,but really I forgot answers the security questions (2-questions) which verify my identity.I can not complete any purchase process for iTunes from another device for example (my personal computer)

Hi,
I know my Apple ID ( an email and pass code ) good, really
I forgot answers the security questions,which verify my identity,
So it is difficult to complete the purchase process for iTunes Store
On my PC-FUJI'S,I use Windows Vista home premium as Operating
System,so reset my secure questions and the answers of course,
If you please.
With my respect,
A signature,
Mahmoud Fouad El Deeb.

Hello Mahmoud,
The steps in the articles below will guide you in setting up your rescue email address and resetting your security questions:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
If you continue to have issues, please contact our Account Security Team as outlined in this article:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thank you for using Apple Support Communities.
Best,
Sheila M.

I forgot answer the security questions. how can i reset?

i forgot answer the security questions. how can i reset?

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

HT201303 am Forgot answer to secret questions

am Forgot answer to secret questions

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email.

Forgot answers to secret questions

Ok so I got an iTunes card and put it on my account. It is showing up. When I go to make a purchase it says I need to answer my secret questions. I CANT get the answers right. So I clicked in the link that I forgot. Signed in there and clicked where it says password. It asks me the same two questions I STILL can't answer. There is a link if you forgot and I clicked on it. It sends the answers to my OLD email that I had two years ago when I originally signed up. So I managed my account info - it will let me see all of that. That email is not even listed anywhere in my info. My info had already been updated. HELP! Bc now I have all this money in my account and can't use it. :/

The email that shows for the reset link will be the rescue email address that you put on your account, it won't show anywhere else on your account and you won't be able to change it until you can answer your questions - if you don't have access to that email account then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

HT5312 I forgot answer for security question.

i forgot answer for security question.

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

I forgot to answer the secret question

Please solve the problem
I forgot the secret answer questions
What is the solution please reply as soon as possible
I phone 6

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(115733)

HT5312 I forgot answer to security questions

I forgot answers to my security questions how do I retrieve them

Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple throughiTunes Store Support.

HT201304 I forgot answer to secret questions

How can I reset it if I forgot the answer to the secret question

http://support.apple.com/kb/ht1212
Troubleshooting 101
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-Contacting Apple
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HT5312 I FORGOT ANSWER THE SECRET QUESTIONS ON ACCOUNT

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