HT5312 I forgot answers of the security questions i set on my account. How can I reset the Q & A?

Please help

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

Similar Messages

  • Good day, I forgot to answer the security question for shopping with my account, how can I recover them?

    Good day, I forgot to answer the security question for shopping with my account, how can I recover them?

    1. See my User Tip for some help: Some Solutions for Resetting
        Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for
            support and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • HT201303 when i try to purchase something it asks me to enter my security questions but i dont remeber them how can i reset them?

    when i try to purchase something it asks me to enter my security questions but i dont remeber them how can i reset them?

    Try here:
    iTunes Store: My credit card's security code or zip code does not match my bank's records

  • HT1420 I forgot the answers to my security questions to authorize my computer.  How do i reset my security questions?

    Having a hard time trying to buy some songs for my daughter.  I have a new computer and it is not authorized to purchase items from itunes.  When i try to buy something it askes for 2 security questions that i have forgoten.  How do i change the security questions?  I've left a number with the support team and nobody has called me back.  I thought posting on here might be a faster solution to my problem.

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then only iTunes Support / Apple can reset the questions.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • HT201363 I don't know the answers to my security questions or my rescue email address, how can I change those

    I need to change my security questions because I don't know the answers to them and I don't know my rescue email either. How do I fix that?

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (106202)

  • HT5312 can't remember being asked  security questions when setting up my account, how do i get back into my account because I want to but music

    where do i find a resue email address form because i cant remember security questions

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105474)

  • Forgot answer to my security question., Forgot answer to my security question.

    Forgot answer to my security question. What will i do.

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 I forgot the answers of my security questions but I cannot find out how changing them,

    I forgot the answers of my security questions but I cannot find out how changing them,

    Call Apple Care for your country and request help resetting the questions.

  • HT6170 i forgot answers to my security question how do i remove or change these Q?

    i forgot answers to my security question how do i remove or change these Q?

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • I forgot my apple Security Question. So when I Redeem Some money to my account and I want to purchase it's need the security question, I forget it. So how could I reset my security question of apple ID?

    I forgot my apple Security Question. So when I Redeem Some money to my account and I want to purchase it's need the security question, I forget it. So how could I reset my security question of apple ID?

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions

  • HT1766 I had forgot my icloud id and the security questions given to it also now how can i get my icloud id plzz anyone can help me

    I had forgot my icloud id and the security questions given to it also now how can i get my icloud id plzz anyone can help me

    If you've forgotten your Apple ID, go to iforgot.apple.com
    Also:
    How to reset your Apple ID security questions.
    Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
    Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
    Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'.  This will generate an automated e-mail that will allow you to reset your security questions.
    If that doesn't work, or  there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
    Next, go to https://getsupport.apple.com
    (If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
    Choose 'More Products & Services', then 'Apple ID'.
    A new page will open.
    Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
    Click the blue 'Continue' button.
    Select the contact option that suits your needs best.

  • HT5699 I forgot answers to my security questions and it doesn't show "reset security questions" and my country is not listed in "contact Apple support" what do I do?

    I Forgot answers to my security questions and there is no "reset security questions" in "manage my Apple ID" and my country is not listed in "apple support" what do I do???

    Try contacting Support via this form and explain and see what they reply with (tell them that you don't have a rescue email address on your account and your country isn't on the HT5699 page) : https://ssl.apple.com/emea/support/itunes/contact.html
    When they've been reset you can then add a rescue email address for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses

  • Hi، I forgot answer to my security question what should I do؟

    I forgot answer to my security question what should I do

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (107624)

  • I got locked out of my account for typing in the security questions in wrong to many times how do I reset?

    I got locked out of my account for typing in the security questions in wrong to many times how do I reset?

    Read Kappy's response in this discussion.
    https://discussions.apple.com/thread/4096786?tstart=0

  • HT5312 im trying to make a purchase on itunes and its asking for my security question and i dont remember them its been years since i made this account how can i reset them

    im trying to make a purchase on itunes and its asking for my security question and i dont remember them its been years since i made this account how can i reset them

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (98991)

  • Hi i Bought a secondhand I Phone 4 And i cant access my i cloud it says i have to many accounts how can i reset the i cloud?

    Hi i Bought a secondhand I Phone 4 And i cant access my i cloud it says i have to many accounts how can i reset the i cloud?

    Call Apple sales support. Something apparently went wrong in your transaction. In the USA the number is 1-800-676-2775.
    Best of luck.

Maybe you are looking for

  • Changing my apple ID and getting a new free apple email account

    I have an apple ID which was set up using a btinternet account containing my married name.  My marriage has broken down and for a number of reasons I wish to distance myself totally from my former partner, and this includes email addresses. This woul

  • Can not find xslt mapper

    Hi , I need to use the xslt mapper to transform the xml from site A to the xml structure that site B can accept. The documents mention that the xslt mapper is the new featrue for JDeveloper. I download the 11GR2 from Oracle and can not find the tool

  • PLSQL PDK Install - Help Please

    So, I have gone to the pdk site on otn at http://www.oracle.com/technology/products/ias/portal/pdk.html. However, there is no seperate PLSQL PDK install there? Do I need to install all of portal 10.1.4 into my database in order to use the PLSQL PDK?

  • Shared Dll unable to exit application.

    My application is using a shared dll generated by labview. When I attempt to exit my applicaiton hangs. I verified a normal exit without the labview dll.  This is a statically linked lib and the module is functioning properyly otherwise. Thanks in ad

  • WEBLOGIC 8.1 Never ending session

    Hello everyone, I have a trouble with http sessions in my application on WEBLOGIC 8.1. I set this configuration in web.xml: <session-config> <session-timeout>1</session-timeout> </session-config> Runtime in debug mode i check the session with this: r