HT5312 I forgot my answer to my security quesiton and I followed the Intructions on how to change my answers but It's not working. Is there a way to get the answers sent to my E-mail?
I've been on this confusing website for about 20, 30 minutes straight looking for an answer to find a way to change my answers or get my forgotten answers to my primary email that is linked to my Itunes acount. I don't know how to change my answers. when people send me links to sign in and click on the tab in the side bar that says "Password and security" it says in order for me to change my password and such I need to answer my quesitons! BUT I FORGOT MY ANSWERS SO I NEED TO CHANGE THEM!!!!!!! and oh my god Itunes is really starting to frustrate me I CANT DO ANYTHING ON THIS WEBSITE!!! Itunes is a complete waste of my time. Please will someone give me A GOOD ANSWER to this question!!!
The option to send reset info will only appear if you already have a rescue email address (which is not the same thing as an alternate email address) set up on your account - if it doesn't show then I assume that you don't have a rescue email address (and you won't be able to add until you can answer 2 of your questions), in which case see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551
Similar Messages
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HELP! I forgot my security questions and it want so send an email to my " rescue email" but it's not my email! How do I change the "rescue email" to my email?
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
It is asking me for a password when I want to update my ipad, it has never done this before. I thought it ment my Apple ID but it didn't work and my ipad is now disabled. What should I do ? Is there a way of getting my password sent to me ?
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
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‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
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Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
Dear I-pod users,
I haven't used my i-pod in a long time and I forgot the password It was disabled after countless tries but right now is not disabled.Is there any way I can delete the password on the computar instead of going to the Apple store? ALSO, I believe my I-pod is a second generation (no camera) PLEASE HELP!!!Connect the iOS device to your computer and restore via iTunes. Place the iPod in Recovery Mode if necessary to allow the restore.
For how to restore:
iTunes: Backing up, updating, and restoring iOS software -
Is there any way to get an audible notification from just one mail address?
Is there any way to get an audible notification on my 4s from only ONE contact? Thanks.
No, it's all or nothing.
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HT5312 i forgot my ansewrs to my security questions and i need to reset it?
I forgot my answers to my security questions and i need to rest it
The Best Alternatives for Security Questions and Rescue Mail
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contact Apple support.
c. Rescue email address and how to reset Apple ID security questions. -
there a message saying to access this computer you need to enter your password i forgot the password is there another way to restarted it then command and s because i try thatband it doesnt work
You didn't say what operating system you have. If OS X 10.6 or earlier, see this (you'll need your original OS X DVD that came with the system or a retail OS X DVD). If 10.7 or later, see this.
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Is there a way to get my deleted sent messages bac...
I have deleted my sent txt messages and i need to get them back. does anyone know if it is possible to do this??
If you've previously 'syncd' messages with Ovi suite they may be in there. But any deleted from the phone after the last sync won't be of course.
You can check by just opening Ovi suite - don't attach the phone, in case you have auto-sync on! -
I need help with the security Questions is there some way to get you to remember them by e-mail of other wise
Read the HT5312 page that you posted from, it has instructions for how to reset them i.e. if you have a rescue email address set up on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
I forgot to answer the secret question camels Store account and you follow the steps in the site account settings but I have not got any mail explains what are the steps involved
Call your contry's number from http://support.apple.com/kb/HE57 and ask to speak with Account Security.
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I changed my email because I deleted the other one and I also forgot my security answers so I send a reset to my new email but it's not working it's going to the old one how do I send it to my new email
You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(91761) -
I can't remember my security questions and have used the maximum number of tries, how do I find out what my answers are so I can log in and buy some music?
From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
Dear Gents ,
till now i can't reset my security questions and i forget the answers please do something for me and find the below as per your request .
note : i can't purchase any thing also , thanks in advance.
BR
i sent my issue to you under this subject :
RE: Please verify that we have the right address for you
my email in [email protected]Copied from the link provided.
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so. -
I have forgotten my answers to the questions which are asked to identify me, and I am trying to press "send instructions to my e-mail", but this does not work, what should I do?
If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(113969) -
I forgot my security questions for my apple ID I've tried to send a Rescue email for my Apple idea but it did not work
Account Security Team (AST)
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.
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